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Customer Representative Jobs in Calgary, AB (NOW HIRING)

Identifies customer needs and provides advice and guidance regarding financial solutions that are ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

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Customer Service Representative

Calgary, AB · On-site

CA$800 - CA$1.5K/wk

Record customer information within our customer service database * Engage with clients in a friendly and professional manner while actively listening to their concerns * Offer support and solutions ...

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Customer Representative information

See Calgary, AB salary details

$7

$20

$42

How much do customer representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer representative in Calgary, AB is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.39 per hour, depending on experience, location, and employer.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

More about Customer Representative jobs

What are the most commonly searched types of Customer Representative jobs in Calgary, AB?

The most popular types of Customer Representative jobs in Calgary, AB are:

What are popular job titles related to Customer Representative jobs in Calgary, AB?

For Customer Representative jobs in Calgary, AB, the most frequently searched job titles are:

Infographic showing various Customer Representative job openings in Calgary, AB as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,809 per year, or $20.1 per hour.

Customer Service Representative (Part Time)

Best Buy Canada

Calgary, AB

Part-time

Posted 7 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,783 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

You’ll love it here! We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. As a customer service representative (cashier), you will process our customers’ purchases, returns, trade-ins and more.

No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a customer service representative.

What you’ll do:

  • Create an amazing customer experience at the checkout or the customer service counter

  • Respond to questions and share your product knowledge

  • Ensure store signage is accurate and open box items are appropriately marked

  • Ensure shelves and displays are well-stocked and organized

  • Complete pre-opening and post-closing tasks

What we’re looking for: 

  • Enthusiasm to assist customers

  • Flexibility to adapt to dynamic situations in a fast-paced environment

  • A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

  • Employee discounts on awesome tech 

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in similar roles (sales associate, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).

#110 - 350R Shawville Boulevard SE, Calgary, AB T2Y 3S4

This posting is for a vacancy.

PandoLogic. Keywords: Customer Service Representative, Location: Calgary, AB - T2R 0Y7

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966