ZipRecruiter

Log In

1

Customer Representative Manager Jobs in Meridian, MS

True North Group LLC.

Field Sales Representative

Meridian, MS · On-site

$19.50 - $27/hr

Field Sales Representative Number of Openings: 1 Territory Role Available Who We Are At True North ... CRM tools to track activity and performance Work alongside a high-performing team that trains ...

previous pagenext page

Showing results 21-40

All JobsCustomer Representative JobsCustomer Representative Manager JobsCustomer Representative Manager Jobs in Meridian, MS

Customer Representative Manager information

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

What are the most commonly searched types of Customer Representative jobs in Meridian, MS?

The most popular types of Customer Representative jobs in Meridian, MS are:

Customer Representative Manager jobs near you
Infographic showing various Customer Representative Manager job openings in Meridian, MS as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution.

Retail & Events Representative - Meridian

ZINTEX Remodeling Group

Meridian, MS

$20/mo

Full-time

Medical, Dental, Vision, PTO

Re-posted 26 days ago

Job description

Retail Lead Generation Specialist | Customer Service & Sales Professionals Wanted

$20/hr + Uncapped Performance Bonuses + Career Growth

ZINTEX Remodeling Group has been helping homeowners transform their homes since 2001. As a family-owned company operating across 11 states, we've built a reputation for excellence, earning recognition as a USA Today Top Workplaces (2025), Inc. 5000, and Qualified Remodeler Top 500 (#56).

We're expanding our team and seeking high-energy customer service and sales professionals who thrive in fast-paced, face-to-face environments and enjoy being rewarded for their performance.

Why Top Performers Choose ZINTEX
  • $20/hour base pay
  • Uncapped performance bonuses with strong earning potential
  • Health, dental, and vision insurance
  • Paid training—no home improvement experience required
  • Paid time off and company holidays
  • Career advancement opportunities with a rapidly growing company
  • Supportive leadership and a team-first culture
What You'll Do
  • Represent the ZINTEX brand inside major retail partner locations
  • Engage homeowners through friendly, professional conversations
  • Educate customers about our remodeling services
  • Schedule free in-home consultations and generate qualified leads
  • Accurately enter customer information into our CRM
  • Maintain a polished, professional workspace
We're Looking For
  • Customer service or sales experience (retail, hospitality, banking, wireless, automotive, or similar)
  • Excellent communication and people skills
  • A polished, professional appearance
  • Confidence approaching and engaging new people
  • Self-motivated with a performance-driven mindset
  • Ability to stand for extended periods
  • Weekend availability
Ideal Backgrounds
  • Retail Sales
  • Customer Service
  • Brand Ambassador
  • Event Marketing
  • Cell Phone/Wireless Sales
  • Automotive Sales
  • Banking & Financial Services
  • Hospitality
  • Inside or Outside Sales
This Opportunity Is For You If...

You enjoy meeting new people, creating positive customer experiences, and being rewarded for your results. Our highest-performing team members consistently earn well above their hourly wage through uncapped bonuses while building long-term careers with a company that promotes from within.

If you're looking for more than just another retail job—and want a company that recognizes and rewards performance—we'd love to meet you.

Apply today and start building your career with ZINTEX Remodeling Group.

#ZTXAA

Apply