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Customer Representative Manager Jobs in Decatur, TX

Moonshot

Customer Service Representative

Denton, TX

$15 - $20.50/hr

Customer Service Representative Department: Sales Reports To: Director of Sales Overview We are ... This position plays a critical role in supporting the sales process by managing order entry ...

Uhaul

Customer Service Rep

Haltom City, TX

$14 - $19.25/hr

In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around ...

Uhaul

Customer Service Rep.

Fort Worth, TX · On-site

$15.25 - $20.75/hr

In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around ...

Uhaul

Customer service rep

Fort Worth, TX

$15.25 - $20.75/hr

In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around ...

Fenix Parts Inc

Customer Service Representative

Hurst, TX · On-site

$21 - $24/hr

Hurst, TX 76054 As a Customer Service Representative (CSR), you will help customers access high ... CRM • Meet daily/weekly call volume, follow-up, and quote conversion goals Vendor & Team ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

U-Haul

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Grapevine, TX · On-site

$14.75 - $20/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Denton, TX

$15 - $20.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Haltom City, TX

$11 - $13/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Haltom City, TX · On-site

$14 - $19.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

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Customer Representative Manager information

See Decatur, TX salary details

$4

$35

$55

How much do customer representative manager jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer representative manager in Decatur, TX is $35.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $50.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Representative Manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

How does a Customer Representative Manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What does a Customer Representative Manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

What are the most commonly searched types of Customer Representative jobs in Decatur, TX? The most popular types of Customer Representative jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Customer Representative Manager jobs? Cities near Decatur, TX with the most Customer Representative Manager job openings:
Customer Representative Manager jobs near you
Customer Service Representative

Customer Service Representative

Moonshot

Denton, TX

$15 - $20.50/hr

Other

Posted 18 days ago

Job description

Customer Service Representative

Department: Sales
Reports To: Director of Sales

Overview

We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join our team in a custom OEM electrical manufacturing environment and directly support our Sales team. This position plays a critical role in supporting the sales process by managing order entry, tracking project progress, coordinating internal communications, and providing excellent customer support throughout the lifecycle of each job.

The ideal candidate will possess strong organizational skills, the ability to multitask in a fast-paced manufacturing setting, and a proactive approach to customer communication and internal coordination.

This position reports directly to the Director of Sales.

Key Responsibilities

       Provide administrative and operational support to the sales team

       Enter and process customer sales orders accurately within company systems

       Track active orders and maintain up-to-date job status information

       Communicate order progress, scheduling updates, and delivery timelines to customers

       Maintain and update internal job tracking logs and project documentation

       Coordinate with procurement, production, and accounting departments to ensure smooth job execution and customer satisfaction

       Assist in resolving customer inquiries, order discrepancies, and scheduling concerns

       Ensure accuracy of customer records, pricing information, and order details

       Maintain organized project files and support management reporting requirements

       Support continuous communication between internal teams to facilitate efficient workflow and order completion

Qualifications

       Strong organizational, time management, and multitasking abilities

       Excellent verbal and written communication skills

       Strong customer service and relationship management skills

       High attention to detail with accurate data entry capabilities

       Ability to work collaboratively with cross-functional teams

       Proficiency in Microsoft Office applications and ERP/order entry systems preferred

       Previous experience in manufacturing, OEM, electrical industry, sales support, or customer service environments preferred

       Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment

Why Moonshot?

       Own Real Impact: This role sits at the center of execution-your work directly impacts order accuracy, project flow, and customer satisfaction across every job.

       Operate at Speed: Moonshot is a high-growth environment supporting the AI infrastructure boom. Priorities move fast, expectations are high, and strong operators stand out quickly.

       Build & Improve Systems: You won't just follow process-you'll help improve how we track orders, communicate across teams, and execute more efficiently as we scale.

       Grow with the Business: You'll gain exposure across sales, production, and delivery, building a foundation to grow into operations, project management, or sales over time.

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