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Online Customer Representative Jobs in Decatur, TX

Ricardo Rivera

Customer Representative

Haltom City, TX · On-site

$14 - $19.25/hr

We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Ricardo Rivera

Customer Representative

Haltom City, TX · On-site

$14 - $19.25/hr

We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

QUIKRETE

Customer Service Representative

Grapevine, TX

$14.75 - $20/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team ... If you are unable to apply online due to a disability, contact the Hardscapes and Masonry ...

Fenix Parts Inc

Customer Service Representative

Hurst, TX · On-site

$21 - $24/hr

Hurst, TX 76054 As a Customer Service Representative (CSR), you will help customers access high ... You'll build strong relationships and provide exceptional service across phone, email, and online ...

Uhaul

customer service rep

Fort Worth, TX

$15.25 - $20.75/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and ... in on-line and hands on educational and training opportunities • Take pride in every aspect of ...

Uhaul

Customer Service Rep

Haltom City, TX

$14 - $19.25/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and ... in on-line and hands on educational and training opportunities • Take pride in every aspect of ...

Uhaul

Customer Service Rep.

Fort Worth, TX

$15.25 - $20.75/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and ... in on-line and hands on educational and training opportunities • Take pride in every aspect of ...

Uhaul

Customer service rep

Fort Worth, TX

$15.25 - $20.75/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and ... in on-line and hands on educational and training opportunities • Take pride in every aspect of ...

Wilson

Customer Service Representative

Haltom City, TX · On-site

$48K - $60K/yr

Work with internal CSR teams and other departments to find appropriate solutions to problems ... Utilize printed and on-line vendor information resources * Keep product and reference information ...

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Online Customer Representative information

See Decatur, TX salary details

$8

$16

$24

How much do online customer representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for online customer representative in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Customer Representative, and why are they important?

To thrive as an Online Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and helpdesk systems is typically required. Patience, empathy, and active listening are critical soft skills that help build customer trust and satisfaction. These skills and qualities are essential for efficiently resolving customer inquiries and ensuring a positive customer experience in digital environments.

How does an Online Customer Representative typically collaborate with other departments to resolve customer issues?

Online Customer Representatives often work closely with teams such as technical support, billing, and sales to address customer inquiries efficiently. When a customer's concern requires specialized knowledge or action, representatives escalate the issue or coordinate with the relevant department to ensure a timely resolution. Effective communication and documentation are key, as representatives must relay accurate information between the customer and internal teams. This collaborative approach helps deliver a seamless customer experience and fosters a supportive work environment.

What are Online Customer Representatives?

Online Customer Representatives are professionals who assist customers with their inquiries, issues, or concerns through digital channels such as email, live chat, or social media. They are responsible for providing information about products or services, resolving complaints, and ensuring customer satisfaction. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced online environment. Online Customer Representatives are essential for maintaining a positive relationship between a company and its customers in the digital space.

What is the difference between Online Customer Representative vs Customer Service Agent?

AspectOnline Customer RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or online platforms, handling digital inquiriesCall centers, retail stores, or office settings, handling in-person or phone inquiries
Industry UsagePrimarily in e-commerce, tech, and online servicesRetail, telecom, hospitality, and various service industries
Common Search/ComparisonYesYes

Online Customer Representatives focus on assisting customers via digital channels like chat or email, often working remotely. Customer Service Agents may handle inquiries through phone, in-person, or online, working in physical locations or call centers. While both roles require strong communication skills and customer service experience, Online Customer Representatives are specialized in online platforms, making their roles distinct in the digital customer support landscape.

What are the most commonly searched types of Customer Representative jobs in Decatur, TX? The most popular types of Customer Representative jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Online Customer Representative jobs? Cities near Decatur, TX with the most Online Customer Representative job openings:
Online Customer Representative jobs near you

Customer Representative

Ricardo Rivera

Haltom City, TX • On-site

$14 - $19.25/hr

Full-time

PTO

Posted 28 days ago

Job description

We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills