CSR Manager
Oakbrook Terrace, IL · On-site
Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...
CSR Manager
Oakbrook Terrace, IL · On-site
Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...
CSR Manager
Oakbrook Terrace, IL · On-site
Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...
CSR Manager
Oakbrook Terrace, IL · On-site
Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...
Travel Customer Representative
Chicago, IL · On-site
$16.50 - $22.50/hr
As a Travel Customer Representative, you'll work remotely to create and manage personalized travel experiences for clients around the world. You'll serve as their main point of contact before, during ...
Travel Customer Representative
Chicago, IL · On-site
$16.50 - $22.50/hr
As a Travel Customer Representative, you'll work remotely to create and manage personalized travel experiences for clients around the world. You'll serve as their main point of contact before, during ...
Travel Customer Representative
Chicago, IL · On-site
$16.50 - $22.50/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Chicago, IL · On-site
$16.50 - $22.50/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Chicago, IL · On-site
$16.50 - $22.50/hr
Travel Customer Representative Chicago, Illinois, United States About the Job Position: Travel ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Travel Customer Representative
Chicago, IL · On-site
$16.50 - $22.50/hr
Travel Customer Representative Chicago, Illinois, United States About the Job Position: Travel ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Travel Customer Representative
Rockford, IL · On-site
$16 - $21.75/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Rockford, IL · On-site
$16 - $21.75/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Business Customer Rep
Rolling Meadows, IL · On-site
$16/hr
Company Description Global Channel Management is a technology company that specializes in various ... Business Customer Service Representative requires: * Knowledge/experience in a high volume ...
Business Customer Rep
Rolling Meadows, IL · On-site
$16/hr
Company Description Global Channel Management is a technology company that specializes in various ... Business Customer Service Representative requires: * Knowledge/experience in a high volume ...
Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments. Process and record multiple client deposits and match to invoices and maintain client files.
Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments. Process and record multiple client deposits and match to invoices and maintain client files.
CSR Manager
Franklin Park, IL · On-site
Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments. Process and record multiple client deposits and match to invoices and maintain client files.
CSR Manager
Franklin Park, IL · On-site
Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments. Process and record multiple client deposits and match to invoices and maintain client files.
HIV Customer Representative - South Chicago
Chicago, IL · On-site
$16.50 - $22.50/hr
The HIV Customer Representative demonstrates professionalism and leadership by modeling the ... Demonstrates the ability to drive results by appropriately managing the total Virology product ...
New
HIV Customer Representative - South Chicago
Chicago, IL · On-site
$16.50 - $22.50/hr
The HIV Customer Representative demonstrates professionalism and leadership by modeling the ... Demonstrates the ability to drive results by appropriately managing the total Virology product ...
New
HIV Customer Representative - South Chicago
Chicago, IL · On-site
$16.50 - $22.50/hr
The HIV Customer Representative demonstrates professionalism and leadership by modeling the ... Demonstrates the ability to drive results by appropriately managing the total Virology product ...
New
HIV Customer Representative - South Chicago
Chicago, IL · On-site
$16.50 - $22.50/hr
The HIV Customer Representative demonstrates professionalism and leadership by modeling the ... Demonstrates the ability to drive results by appropriately managing the total Virology product ...
New
Customer Service Representative
$15.75 - $21.50/hr
Description The Customer Service Representative will be responsible for providing outstanding ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...
Customer Service Representative
$15.75 - $21.50/hr
Description The Customer Service Representative will be responsible for providing outstanding ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...
Customer Service Representative
Burr Ridge, IL · On-site
$15.75 - $21.50/hr
Job Type Full-time Description The Customer Service Representative will be responsible for ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...
Customer Service Representative
Burr Ridge, IL · On-site
$15.75 - $21.50/hr
Job Type Full-time Description The Customer Service Representative will be responsible for ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...
Customer Service Representative
Willowbrook, IL · On-site
$15.75 - $21.50/hr
Customer Service Representative The Customer Service Representative will be responsible for ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...
Customer Service Representative
Willowbrook, IL · On-site
$15.75 - $21.50/hr
Customer Service Representative The Customer Service Representative will be responsible for ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...
Customer Service Representative
Burr Ridge, IL · On-site
$15.75 - $21.50/hr
Description The Customer Service Representative will be responsible for providing outstanding ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...
Customer Service Representative
Burr Ridge, IL · On-site
$15.75 - $21.50/hr
Description The Customer Service Representative will be responsible for providing outstanding ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...
Customer Service Representative
Roselle, IL · On-site
$16 - $21.75/hr
Customer Service Representative Manage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field ...
Customer Service Representative
Roselle, IL · On-site
$16 - $21.75/hr
Customer Service Representative Manage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field ...
Customer Service Representative
Marshall, IL · On-site
$60K - $85K/yr
Manage customer delivery performance by maintaining established On-Time Delivery (OTD) goals and ... Your profile as Customer Service Representative: * Associate's degree in a related field with a ...
Customer Service Representative
Marshall, IL · On-site
$60K - $85K/yr
Manage customer delivery performance by maintaining established On-Time Delivery (OTD) goals and ... Your profile as Customer Service Representative: * Associate's degree in a related field with a ...
Customer Service Representative
Marshall, IL · On-site
$60K - $85K/yr
Manage customer delivery performance by maintaining established On-Time Delivery (OTD) goals and ... Your profile as Customer Service Representative: * Associate's degree in a related field with a ...
Customer Service Representative
Marshall, IL · On-site
$60K - $85K/yr
Manage customer delivery performance by maintaining established On-Time Delivery (OTD) goals and ... Your profile as Customer Service Representative: * Associate's degree in a related field with a ...
Station Representative
Chicago, IL · On-site
Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that affect the operation. * Work to ensure all customers, vendors, and government authorities are aware ...
Station Representative
Chicago, IL · On-site
Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that affect the operation. * Work to ensure all customers, vendors, and government authorities are aware ...
Customer Service Representative - THIS IS SPARTA
Chicago, IL · On-site
$16.50 - $22.50/hr
Customer Service Representative - Management Potential HERE WE GROW AGAIN!!!!! As the top vendor in all our other National markets we have been tasked by FORTUNE 500 Companies to expand and grow in a ...
Customer Service Representative - THIS IS SPARTA
Chicago, IL · On-site
$16.50 - $22.50/hr
Customer Service Representative - Management Potential HERE WE GROW AGAIN!!!!! As the top vendor in all our other National markets we have been tasked by FORTUNE 500 Companies to expand and grow in a ...
Customer Representative Manager information
What does a customer representative manager do?
A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.
What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?
To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.
How does a customer representative manager typically collaborate with other departments to resolve customer issues?
A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.
What is the difference between Customer Representative Manager vs Customer Service Supervisor?
| Aspect | Customer Representative Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops strategies, manages performance | Supervises daily customer service operations, trains staff, handles escalations |
| Required Credentials | Bachelor's degree in business or related field, experience in customer service management | High school diploma or equivalent, experience in customer service roles |
| Work Environment | Office setting, managerial meetings, strategic planning | Call centers, retail stores, or service centers |
| Industry Usage | Common in large organizations with multiple teams | Found in various customer service settings, often in retail and call centers |
The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.
What are the most commonly searched types of Customer Representative jobs in Illinois?
The most popular types of Customer Representative jobs in Illinois are:
What cities in Illinois are hiring for Customer Representative Manager jobs?
Cities in Illinois with the most Customer Representative Manager job openings:
Job description
Company Description
Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private.
Job Description
Responsible for responding to customer questions utilizing fact finding, information searching & gathering, pricing sheets, product knowledge and to resolve task-related issues.
Must use verification to ensure accuracy of information, data entry skills, routing/complexity issues.
Computer knowledge and accuracy are stressed. Able to recognize insufficient information to ensure resolving meets customer satisfaction.
The Manager will pay attention to detail, overseeing in a managerial position previously held, excellent verbal communication skills, ease with transitioning to one task to another, a background in manufacturing, call center experience is helpful.
Qualifications
A Bachelor's Degree in a related field. Manufacturing experience is helpful not required. A background in logistics or dispatching with a proven record of employment verification will suffice.
Microsoft Office Suite 2016 or recent is also preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private.
Job Description
Responsible for responding to customer questions utilizing fact finding, information searching & gathering, pricing sheets, product knowledge and to resolve task-related issues.
Must use verification to ensure accuracy of information, data entry skills, routing/complexity issues.
Computer knowledge and accuracy are stressed. Able to recognize insufficient information to ensure resolving meets customer satisfaction.
The Manager will pay attention to detail, overseeing in a managerial position previously held, excellent verbal communication skills, ease with transitioning to one task to another, a background in manufacturing, call center experience is helpful.
Qualifications
A Bachelor's Degree in a related field. Manufacturing experience is helpful not required. A background in logistics or dispatching with a proven record of employment verification will suffice.
Microsoft Office Suite 2016 or recent is also preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Hire Solution
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Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Dallas, TX, US