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Customer Reliability Engineer Jobs in Utah (NOW HIRING)

MX Technologies, Inc.

Sr. Cloud Platform Engineer

Lehi, UT · On-site

$52.25 - $70/hr

Architect for Reliability: Design and implement production-grade Kubernetes environments and GCP ... Prevented customer-impacting regressions attributable to platform design * Clear, documented cloud ...

1104 SUSE LLC

Cloud Native Support Engineer

Provo, UT · On-site

$57 - $82/hr

The incumbent regularly engages with enterprise customers to provide technical guidance and incident updates. Collaboration extends internally to product engineering teams, SRE specialists, and ...

SUSE

Cloud Native Support Engineer

Pleasant Grove, UT · On-site

The incumbent regularly engages with enterprise customers to provide technical guidance and incident updates. Collaboration extends internally to product engineering teams, SRE specialists, and ...

SUSE

Cloud Native Support Engineer

Pleasant Grove, UT · Hybrid

The incumbent regularly engages with enterprise customers to provide technical guidance and incident updates. Collaboration extends internally to product engineering teams, SRE specialists, and ...

MX Technologies, Inc.

Sr. Cloud Platform Engineer

Lehi, UT · On-site

$52.25 - $70/hr

Architect for Reliability: Design and implement production-grade Kubernetes environments and GCP ... Prevented customer-impacting regressions attributable to platform design * Clear, documented cloud ...

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Customer Reliability Engineer information

See Utah salary details

$55.5K

$107.4K

$128.4K

How much do customer reliability engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer reliability engineer in Utah is $107,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,300.00 and $117,400.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Utah?

For Customer Reliability Engineer jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Utah look for?

The top searched job categories for Customer Reliability Engineer jobs in Utah are:

What cities in Utah are hiring for Customer Reliability Engineer jobs?

Cities in Utah with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you

Specialist, Systems Engineer - Reliability, Availability, Maintainability and Safety Engineer

Harris Corporation

Salt Lake City, UT • On-site

$99K - $124K/yr

Other

Posted 20 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

81st of 247 rated software companies

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Specialist, Systems Engineer - Reliability, Availability, Maintainability and Safety Engineer
Job Code: 41033
Job Location: Salt Lake City, Utah
Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off
Job Description:
We are seeking a Reliability, Maintainability & Safety (RAMS) Engineer to be responsible for analyzing and ensuring the Reliability, Maintainability, and Safety of communications equipment.
Essential Functions:
  • Responsible for the performance of hardware/software analyses and assessments, technical documentation and presentation materials including, but not limited to: Reliability Predictions, Maintainability Predictions, Failure Modes Effects & Criticality Analyses (FMECA), and various Safety Analyses. Applicant should be familiar with applicable military, government and commercial standards such as MIL-HDBK-217F, MIL-HDBK-470, MIL-STD-882, NFPA70 and NAS 411.
  • Employee will work in a multi-disciplined engineering development environment and will be required to manage time and resources to support multiple concurrent programs. Applicant will prepare and present technical data in customer reviews.
  • Ability to obtain a secret security clearance

Qualifications:
  • Bachelor's Degree and minimum 4 years of prior relevant (Reliability, Availability, Maintainability, and Safety (RAMS) experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience.

Preferred Additional Skills:
  • Excellent skills in MS Office and be capable and willing to expand their knowledge and skills as required.
  • Strong math skills, particularly probability and statistics.
  • Self-motivated and able to manage and complete their projects within budget and schedule restraints.
  • Preference will be given to applicants with previous RAMS experience.

#LI-CS3
#LI-CS3
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .

What Harris Computer employees say

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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