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Customer Reliability Engineer Jobs in Utah (NOW HIRING)

Cummins

Customer Engineer

Salt Lake City, UT · On-site +1

$79K - $118K/yr

... reliability, and quality. * Serve as the primary technical liaison by building strong relationships ... engineering data, and ensuring seamless customer integration and operation. Education, Licenses ...

Schreiber Foods, Inc.

Senior Manufacturing Engineer

Logan, UT · On-site

$78K - $107K/yr

... and customer requirements. This position is located at our manufacturing plant in Logan, UT ... Partner with Maintenance and Reliability Engineering to improve equipment performance, uptime, and ...

Schreiber Foods

Senior Manufacturing Engineer

Logan, UT

$78K - $107K/yr

Partner with Maintenance and Reliability Engineering to improve equipment performance, uptime, and ... customer requirements.Maintain accurate documentation including standard operating procedures ...

New

BAE Systems

Eng Sr Prin II - Elec

UT · On-site

$136K - $231K/yr

BAE Systems is looking for a Sentinel Payloads Safety and Reliability Engineer that is responsible for customer support to the Air Force/Government personnel on the Lead Project Officer (LPO) team as ...

Amat

Manager III, Customer Engineer (M3)

Lehi, UT · On-site

$88K - $121K/yr

Manages, coaches and directs all customer engineers in his/her district. Responsible for salary ... Be the prime interface with the Product Divisions: tech support, training, spares, reliability.

Weave

Sr. Platform Engineer - Data Infrastructure

Lehi, UT · On-site

$101K - $138K/yr

Above all, your work will impact the way our customers experience Weave while working closely with ... A background in operations such as networking, system administration, or DevOps/SRE * Enjoys ...

Spirax-Sarco Engineering

Quality Engineer

Ogden, UT · On-site

$70K - $91K/yr

Responds to customer survey communications promptly. * Support and involvement in company ... of test reliability and validity, analysis of variance, correlation techniques, sampling theory ...

Spirax-Sarco Engineering

Quality Engineer

Ogden, UT · On-site

$70K - $91K/yr

Join us as we continue to provide solutions to our customers and the world! The Role: As the ... and reliability data. The Quality Engineers establish programs to evaluate analytical testing ...

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Showing results 1-20

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Utah

Customer Reliability Engineer information

See Utah salary details

$55.5K

$107.4K

$128.4K

How much do customer reliability engineer jobs pay per year?

As of Jul 3, 2026, the average yearly pay for customer reliability engineer in Utah is $107,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,300.00 and $117,400.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Utah? For Customer Reliability Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Utah look for? The top searched job categories for Customer Reliability Engineer jobs in Utah are:
What cities in Utah are hiring for Customer Reliability Engineer jobs? Cities in Utah with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you
Team Technical Lead - Customer Journey

Team Technical Lead - Customer Journey

Two95 International Inc.

American Fork, UT

Contractor

Posted 19 days ago

Job description

Title: Team Technical Lead - Customer Journey

Location: American Fork, UT

Duration: 6Months with Extension

Rate: $Open/hr

Requirements

A successful Customer Journey Team Technical Lead will have:

  • The ability to work onsite out of our American Fork, UT or Englewood, CO offices
  • A 4-year college degree in Computer Science / Information Technology, master's degree is preferred or equivalent professional experience
  • 8+ years of professional enterprise development experience, 5+ years leadership experience
  • Have experience building and managing large, highly available enterprise grade applications
  • Have experience working with Agile and the tools that support it
  • Highly motivated, driven, hardworking and open to learning new things
  • Not afraid to fail
  • Able to be the technical leader of a cross functional team made up of product, QA, development & SRE resources working on key features for the Sling TV Platform
  • Able to partner with key stakeholder teams - architecture, service and client teams to ensure we have a technically solid solution
  • Comfortable working in a TDD & CI/CD environment
  • Ability to mentor & influence others
  • A team player. We have a great group of diverse folks working together in harmony. Big egos and "super heroes" need not apply.
  • Enabling key strategic features in a fully empowered cross functional team
  • Driving a customer centric, highly personalized approach to the evolution of our platform
  • Delivering microservices into a Kubernetes based, web scale environment and to our various client platforms (Apple, Android, FireTV, Roku, Smart TVs, XBOX, etc)
  • Delivering software in an agile environment, continuously

Benefits

Note: If interested please send your updated resume to joseph.prabakar@two95intl.com and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

TWO95 International logo

About TWO95 International

Sourced by ZipRecruiter

At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Cherry Hill, NJ, US

Year founded

2009

Social media

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