Customer Reliability Engineer Jobs in Utah (NOW HIRING)

Join a globally diverse team that both builds and finds best-of-breed tools to bring critical Observability services to all of Adobe.

Our team embodies DevOps, as our responsibilities range from crafting new tools and UIs to maintaining and supporting one of the largest logging deployments in the industry, in partnership with other observability tools.

We're a close-knit team dedicated to providing a robust platform, supporting both Adobe's engineering teams and each other. We need a new Developer to assist in building Adobe's observability strategy.

If you enjoy solving complex tasks where it's easy to draw a line from your efforts to real accomplishments, come talk to us.

• 3-5+ years production level experience with distributed applications at scale in public and/or private cloud
• Experience architecting and implementing large-scale Observability platforms
• B.S. degree in Computer Science or related technical field
• Work in a diverse and distributed team environment

• Experience with internally hosted logging systems like Splunk, Clickhouse, Loki, Elastic, assisting clients and improving environment performance and stability
• AI agent development and experience integrating AI workflows into large-scale deployments
• Programming experience with languages like Go, Python; Experience building integrations and applications to large-scale Observability environments
• Experience designing and implementing systems for fault tolerance, scalability and stability
• Experience developing, deploying and running distributed applications on cloud platforms. Experience with container and orchestration technologies (Docker, Kubernetes)
• Ensure the highest level of up-time and Quality of Service (QoS) to Adobe's customers through operational excellence
• Knowledge in defining service level objectives (SLOs) and service level indicators (SLIs) to represent and measure service quality
• Knowledge of (public and/or private) cloud deployments - AWS, Azure, Data Center
• Collaborate with SRE and Engineering/Product teams in driving critical initiatives
• Experience in designing and maintaining production monitoring systems
• Experience in solving performance and stability issues using a wide variety of tools
• Excellent communicator in and across teams, driving projects to completion
• Impacts the organization through contribution to technical direction and strategic decisions

• Experience with other Observability tooling like Grafana, Cortex, Tempo, OTEL
• Experience with Open-Source products/community like Open telemetry
• Familiar with a variety of cloud security and automation concepts, practices and procedures.
• Promote the DevOps/SRE approach

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists (http://www.adobe.com/careers/awards.html). You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In (http://www.youtube.com/watch?v=hmL6uQZhYhw&list=UUlDSu3-Y4-BfI08784K-P4g&feature=share&index=1) approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog (http://blogs.adobe.com/adobelife/) and explore the meaningful benefits (http://benefits.adobe.com/) we offer. Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.