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Customer Reliability Engineer Jobs in Utah (NOW HIRING)

Job Category: Engineering Job Family: Maintenance & Reliability Engineering The regional ... Interprets and communicates customer requirements to plant production and/or support groups.

Maintenance & Reliability Engineering The regional reliability manager's main goal is to boost the ... Interprets and communicates customer requirements to plant production and/or support groups.

$106K - $138K/yr

... ) and reviews comments from other professionals in a formal response to Architect Engineer (A/E) firms when necessary * Confers with management and subject matter experts including customers ...

DevOps Engineer

Lehi, UT

$49.50 - $67.75/hr

This exciting technical role will support major customer(s) container and automation ... Perform SRE roles including deployment, capacity management, observability, and performance tuning

DevOps Engineer

Lehi, UT · On-site

$110K - $130K/yr

Thisexcitingtechnical role willsupport major customer(s) container and automation environments ... Perform SRE roles including deployment, capacity management, observability, and performance tuning

DevOps Engineer

Lehi, UT · On-site

$110K - $130K/yr

Thisexcitingtechnical role willsupport major customer(s) container and automation environments ... Perform SRE roles including deployment, capacity management, observability, and performance tuning

Senior Observability Developer

Lehi, UT · On-site

$51.25 - $67.50/hr

... customers through operational excellence • collaborate with SRE and Engineering/Product teams in driving critical initiatives • designing and maintaining production monitoring systems • solving ...

Reliability Analyst Belong. Connect. Grow. with KBR! KBR's National Security Solutions team ... provides high-end engineering and advanced technology solutions to our customers in the ...

Reliability Analyst Belong. Connect. Grow. with KBR! KBR's National Security Solutions team ... provides high-end engineering and advanced technology solutions to our customers in the ...

Reliability Analyst Belong. Connect. Grow. with KBR! KBR's National Security Solutions team ... provides high-end engineering and advanced technology solutions to our customers in the ...

Reliability Analyst Belong. Connect. Grow. with KBR! KBR's National Security Solutions team ... provides high-end engineering and advanced technology solutions to our customers in the ...

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... Partner across engineering, product, SRE, security, and finance to align priorities, influence ...

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Showing results 1-20

Customer Reliability Engineer information

See Utah salary details

$55.5K

$107.4K

$128.4K

How much do customer reliability engineer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer reliability engineer in Utah is $107,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,300.00 and $117,400.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and collaborate with engineering teams to improve customer experience, often using monitoring tools and technical expertise. CREs typically have strong problem-solving skills and may hold certifications related to systems or cloud platforms.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median salary ranging from $100,000 to $150,000 annually, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher compensation, often exceeding $180,000 per year.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000?

Senior-level engineers in fields such as software engineering, data engineering, and cloud infrastructure can earn $500,000 or more annually, especially with extensive experience, specialized skills, and in high-demand industries. Roles like Principal Engineer, Staff Engineer, or Engineering Manager often reach this compensation level, particularly in large tech companies or organizations with competitive benefits and stock options.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI is expected to augment the work of Customer Reliability Engineers (CREs) by automating routine tasks such as monitoring, incident detection, and data analysis. However, CREs will continue to play a critical role in designing systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are seen as complementary, not a replacement, for the skills and expertise of SREs and related roles.
What job categories do people searching Customer Reliability Engineer jobs in Utah look for? The top searched job categories for Customer Reliability Engineer jobs in Utah are:
What cities in Utah are hiring for Customer Reliability Engineer jobs? Cities in Utah with the most Customer Reliability Engineer job openings:
Reliability Manager

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago


Schreiber Foods rating

8.2

Company rating: 8.2 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

56th of 381 rated food and drinks producers


Job description

Job Category:EngineeringJob Family:Maintenance & Reliability EngineeringJob Description:

The regional reliability manager's main goal is to boost the reliability, availability, and performance of manufacturing equipment and facilities, ensuring smooth operations, increasing uptime, and boosting efficiency and profits in more than one plant within a region. They support maintenance and operations by proactively pinpointing potential failures or weaknesses and creating strategies to prevent or lessen these issues. The regional reliability engineer assures safety standards and regulatory compliance, including adherence to SQF (Safe Quality Food) requirements.
Responsibilities will include supporting locations outside of home plant.

This position will be located at our Logan, UT plant. This position will support our Logan, UT facility a majority of the time and Smithfield, UT when needed.

*Relocating candidates (50+ miles) are eligible for $10,000 relocation bonus PLUS a generous relocation package*


What you'll do:
Asset Lifecycle Management:
Implement companywide strategies for managing the lifecycle of manufacturing assets.
Drive component standard adherence to drive reliability.
Improve assets and facilities by finding ways to enhance reliability, efficiency, and cost-effectiveness.
Leadership & Development:
Facilitates best practice sharing to drive companywide reliability.
Provide training and support to regional partners on reliability best practices, and reliability metrics to raise awareness and drive companywide culture.
Use measures to drive performance and evaluate progress.
Data Analysis and Continuous Improvement:
Analyze data from equipment sensors and maintenance records to spot potential reliability issues to prioritize for improvement.
Use advanced statistics and engineering mathematics for analysis.
Drive continuous improvement initiatives to enhance equipment and process reliability.
Use reliability tools and methodologies (e.g., FMEA, RCA, RCM, PdM technologies, etc.).
Failure, Root Cause Analysis, & Risk Assessment:
Investigates the root causes of failures to understand why they happened and how they can be prevented in the future.
Assess potential risks associated with equipment failures.
Develop strategies to mitigate risks, such as implementing redundancy measures or upgrading critical equipment.
Asset Care Strategy:
Improves proactive maintenance by driving precision assembly and lubrication excellence.
Develop, implement, and improve predictive & preventive maintenance strategies to drive reliability.
Implement tool strategies to ensure that equipment is properly maintained and serviced to prevent unplanned downtime and equipment failures.
Collaboration and Compliance:
Collaborate with and works closely with cross-functional teams, including maintenance, operations, engineering, Environmental Health Safety (EHS), and quality assurance, to ensure alignment on reliability goals and initiatives.
Implement and govern use of engineering standards.
Ensure compliance with industry standards and regulations.
Together with the leadership team, ensures compliance with Food Safety and Food Quality Plans, in addition to customer requirements. Interprets and communicates customer requirements to plant production and/or support groups. Establishes and Audits PCPs, CCPs and Standard Operating Procedures to define and monitor processes, to ensure customer requirements are met. Reviews incidents during which the procedures are not met and determines appropriate corrective action for partners failing to follow standard procedures.


What you will need to succeed:


Bachelor's degree in mechanical, electrical, chemical engineering or related field. Masters degree a plus.
Licenses/Certifications in Maintenance, Reliability, Tribology, Lubrication, Vibration Analysis, Ultrasonic, Metallurgy, and other specialized areas are a plus.
8+ years experience in Reliability Engineering, Design Engineering, Maintenance Leadership, Manufacturing or Project (Cap-EX included) Engineering, Operational Excellence (Lean Six Sigma
Data Analytics, Vibration Monitoring, Tribology, Six Sigma, Lean, Manufacturing/Operations, Risk Management, Regulatory Compliance, proven record of asset performance improvement
Understanding of World-class Reliability and Maintenance concepts, metrics, Statistics, Project Management, Data Analytics, Engineering Principles, ISO Standards, Manufacturing, Risk Management, Regulatory Compliance, Planning & Scheduling, Proactive and Predictive Maintenance.
Skills regarding failure detection and care of electronics, PLCs, robotics, boilers & refrigeration equipment, and infrastructure.
Ability to travel 10-20% monthly to other regional Schreiber locations and 5-15% annually to non region Schreiber locations and suppliers/vendors.

Eligible partners will receive:
  • Get not one, but TWO retirement benefits. When you join our employee-owned company, you'll be part of our Employee Stock Ownership Plan (ESOP) from day one. In addition to an 8% 401(k) match into the ESOP, Schreiber will contribute an extra amount - about 8% of your earnings - toward your retirement every year. That's a company contribution of around 16% in retirement savings annually. That's hard to beat!

  • Earn bonus pay. You'll have an opportunity to earn incentive pay twice a year when we meet our company goals.

  • Ready to make a move? Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for a U.S. Salaried position.

  • Childcare costs. Get up to $5,000 annually to help you with the cost of childcare. Monthly contributions toward childcare expenses, including independent babysitters.

  • Earn extra money for taking care of yourself. Eligible partners can earn a Wellness Incentive and receive an employerfunded Lifestyle Spending Account (LSA) to use on fitness, mental health, and other lifestyle expenses.

  • Pursue development that's relevant to your role, career goals and the company. Plus, we offer tuition reimbursement if you want to further your education to grow in your role at Schreiber.

  • Get access to medical, prescription drug, dental and vision benefits starting day one. This includes an onsite nurse and mental health counselor.

  • Experience caring like you've never experienced it before. We have a program that's completely organized by and for other partners who need extra help. It's called Partners Helping Partners. We have hundreds of examples of partners organizing fundraisers to help out others going through a hard time.

  • Benefits that support your whole life. Visit Schreiber - Care for you to see everything Schreiber offers to support your health, wellbeing, and financial future.

Sound like a company you'd like to be a part of? Click Apply.

Need extra assistance with the application process? Contact recruiting@schreiberfoods.com or call 920-437-7601.

For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.

Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.

An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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