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Customer Reliability Engineer Jobs in Hawaii (NOW HIRING)

As a Protection & Control Engineer, you will have the opportunity to act as the technical lead for ... ABB's Service Division partners with our customers to improve the availability, reliability ...

$99K - $120K/yr

Customer First - Focus on the mission and those we serve. * Shape the Future - Bring ideas ... the reliability and effectiveness of complex naval combat systems. Work Location: Oahu, Hawaii ...

Data Engineer Mid

Joint Base Pearl Habor Hickam, HI · On-site

$118K - $141K/yr

Implement data quality controls and monitoring systems that ensure integrity and reliability of ... It is our policy to consistently provide services that meet customer expectations. Accordingly ...

Senior Software Engineer, Backend

Honolulu, HI · On-site +1

$165K - $241K/yr

... reliability, performance, scalability, testability, maintainability, observability, and developer experience. * Work with various groups within Cisco to understand their and our customers' data ...

Data Engineer

Honolulu, HI · On-site

$113K - $136K/yr

Create and optimize data pipelines from scratch, ensuring scalability, reliability, and high ... Customers and partners rely on Bigbear.ai's predictive analytics capabilities in highly complex ...

New

... engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value ... They will lead reliability, maintenance planning and scheduling, CMMS work management, outage ...

... engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value ... They will lead reliability, maintenance planning and scheduling, CMMS work management, outage ...

Showing results 41-60

Customer Reliability Engineer information

See Hawaii salary details

$63.4K

$122.6K

$146.5K

How much do customer reliability engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer reliability engineer in Hawaii is $122,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,500.00 and $134,000.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What are popular job titles related to Customer Reliability Engineer jobs in Hawaii? For Customer Reliability Engineer jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Hawaii look for? The top searched job categories for Customer Reliability Engineer jobs in Hawaii are:
What cities in Hawaii are hiring for Customer Reliability Engineer jobs? Cities in Hawaii with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Hawaii as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $122,569 per year, or $58.9 per hour.

Software Engineer, Connected Warfare (Active Clearance)

Anduril Industries

Honolulu, HI • On-site

$166K - $253K/yr

Full-time

Re-posted 29 days ago


Anduril rating

9.1

Company rating: 9.1 out of 10

Anduril

Based on 17 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 75,061 frontline employees who took The Breakroom Quiz


Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM
The Connected Warfare division's Mission Commandteam builds, deploys, integrates, extends, and scales Anduril's software and hardware to deliver mission-critical capabilities to our customers. As the software engineers closest to Anduril customers and end-users, Mission Software Engineers solve technical challenges of operational scenarios while owning the end-to-end delivery of winning capabilities such as Lattice Mesh, Joint All Domain Command & Control, and Anduril's Menace Family-of-Systems.
As a Software Engineer on the Mission Command team, you will build the foundation for a first-of-its-kind platform designed for the tactical edge, solving novel problems across networking, autonomy, systems integration, robotics, and next-generation distributed data layers. Powering resilient, machine-speed decision-making for warfighters and allies-even in contested, disconnected environments-your work will ensure Anduril's products seamlessly work together and with third parties to deliver customer value. Driven by a "Whatever It Takes" mindset, the Mission Command team balances intentional, long-term system design with the pragmatic tradeoffs needed to meet immediate customer needs. By keeping the mission top-of-mind, you will make sound, scalable engineering decisions to deliver high-quality, expedient software that preemptively addresses the national security challenges of the future.
WHAT YOU'LL DO
  • Own software solutions spanning core mesh platforms, data interfaces, and release management deployed directly to customers to scale critical mission capabilities.
  • Deliver well-architected systems using modern software engineering practices-including code and design reviews-while championing scalability, reliability, testability, portability, and maintainability.
  • Drive software solutions end-to-end, partnering closely with end-users to translate complex needs into features while balancing user experience with engineering constraints.
  • Collaborate across multiple teams to plan, build, and test complex, cross-functional functionality.
  • Ensure system health and rapid resolution by creating and analyzing monitoring metrics, triaging production issues, root-causing failures, and coordinating next steps.
  • Travel 10% - 30% of the time to meet customers wherever in the world they are, collaborate with teammates across the globe, understand real-world operating conditions, and build, test, and deploy capabilities directly in the field.

REQUIRED QUALIFICATIONS
  • Currently possesses and is able to maintain an active U.S. Secret Clearance
  • Strong engineering background from industry or school, ideally in areas/fields such as Computer Science, Software Engineering, Networking, Mathematics, or Physics
  • At least 3-10+ years working with a variety of programming languages such as Go, Python, Java, C++, Rust, etc.
  • Experience building software solutions involving significant amounts of data processing and analysis
  • Ability to quickly understand and navigate complex systems and established code bases
  • A desire to work on critical software that has a real-world impact

PREFERRED QUALIFICATIONS
  • Experience working with and designing distributed systems
  • Proven ability to deliver high-quality results at pace, ideally within a startup or high-growth environment
  • Deep networking experience, especially for distributed systems operating in non-standard networking conditions
  • Familiarity with industry standard cloud platforms (AWS, Azure) and software infrastructure fundamentals (networking, security, distributed systems)
  • A deep, demonstrated understanding of how computers and networks work, from a single desktop to a multi-cluster cloud node
  • Professional software development lifecycle experience using tools such as version control, CICD systems, etc.
  • Familiarity with industry standard monitoring, logging, and data management tools and best practices

US Salary Range
$166,000-$253,000 USD
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
  • No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
  • Please always verify communications:
    • Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.
    • Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
  • Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
  • What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.

Working at Anduril

About Anduril, in their own words

From Anduril

As the world enters an era of strategic competition, Anduril delivers cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the warfighter in months, not years.


What Anduril employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Anduril Industries logo

About Anduril Industries

Sourced by ZipRecruiter

Anduril Industries is a trailblazer in the technology industry based in Costa Mesa, CA, US. Founded in 2017 by Palmer Luckey, the creator of Oculus VR, the company focuses on developing innovative technology to equip and empower those in the defense sector. Its primary products include cutting-edge autonomous systems and AI software that assist in combating threats to national and global security. The mission of Anduril Industries is to integrate technology and defense by building transformative, scalable solutions that ensure a safer world.

Industry

Guided missile and space vehicle manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Costa Mesa, CA, US

Year founded

2017

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