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Customer Relationship Manager Jobs in Reno, NV (NOW HIRING)

Jensen-Infrastructure

Project Manager

Sparks, NV · On-site

$100 - $125/hr

Tracking and reporting project progress from submittal stage to product installation via our Customer Relationship Management (CRM) system.Ensuring deliverables fall within the applicable scope ...

Addison Group

Landscape Account Manager

Reno, NV · On-site

$56K - $76K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Landscape Account Manager

Reno, NV · On-site

$56K - $76K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

LeoForce

Territory Sales Manager

Sparks, NV · On-site

$70 - $90/hr

Build relationships with industrial, construction, commercial and municipal customers * Spend the majority of your week in the field meeting customers, visiting jobsites and identifying upcoming ...

Alliance Trust Co

Trust Officer

Reno, NV · On-site

$100 - $125/hr

Proficiency in Microsoft Office; experience with CRM systems such as Salesforce preferred. * Strong organizational skills and attention to detail. Education Bachelor's degree required; advanced ...

Hamilton Company

Marketing Specialist

Reno, NV · On-site

This role also provides CRM support and maintains organized marketing assets. * Support digital marketing campaigns (SEO, social media, email). * Coordinate the creation and management of digital and ...

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Customer Relationship Manager information

See Reno, NV salary details

$12

$26

$50

How much do customer relationship manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer relationship manager in Reno, NV is $26.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $31.15 per hour, depending on experience, location, and employer.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

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The top searched job categories for Customer Relationship Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Relationship Manager jobs?

Cities near Reno, NV with the most Customer Relationship Manager job openings:

Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Reno, NV as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $55,486 per year, or $26.7 per hour.

Customer Service Representative | Temporary

Hamilton Medical, Inc.

Reno, NV • On-site

$22.35/hr

Contractor, Temporary

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Hamilton Medical rating

9.7

Company rating: 9.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Company OverviewHamilton Medical was founded in 1983 with a clear mission: to enhance the lives of patients on respirators and support the caregivers who serve them. Our focus is on developing ventilation technologies that prioritize safety, effectiveness, and lung protection. We are dedicated to easing the burden on healthcare professionals who work tirelessly every day, helping critically ill patients recover and regain their health. We are committed to helping medical teams deliver the best respiratory care to anyone, anywhere.Responsibilities

The Customer Service Coordinator performs tasks proficiently within the primary assigned department and provides additional support to other departments. This includes, but is not limited to, customer service, warehousing, purchasing and inventory controls. The responsibiliites include, but are not limited to:

  • Answer all incoming calls in a friendly and professional manner and direct phone calls as appropriate.
  • Receive and process incoming customer purchase orders, release orders to the warehouse, and send sales order confirmations to customers.
  • Ensure customer purchase orders have the correct shipping address, attention line, and matches the information on the purchase order. As needed, contact customers regarding any pricing discrepancies.
  • Send customer invoices via USPS mail, e-mail, and customer service portals as requested.
  • Set-up new customer accounts in the ERP system and update CRM with buyer and AP contact information.
  • Provide information to customers regarding their purchases; including but not limited to sales order confirmation, backorder detail, substitution information, tracking, proof of delivery, and invoicing.
  • Facilitate customer returns per the RGA/RMA procedures.
  • Process credit memos once items have been returned to inventory.
  • Update the CRM with customer complaints or interactions with customers.
  • Support service department billing and processing of related miscellaneous inventory transactions.
  • Maintain stock of envelopes and all postage supplies.
  • Process all demo sales to include informing service department of need, processing sales orders, providing the warehouse shipping documents and updating the installation calendar with shipping information.
  • Process all trade-in credit memos for capital orders and provide the customer with the trade-in documentation.
  • Rotate staff to ensure reception desk coverage.
  • Proficient at functional operations (including but not limited to): enter sales orders, create return orders, look up pricing, and train new employees on CS tasks.
  • Keep up-to-date on all applicable policies and procedures.
  • Document procedures for all tasks/duties and update as necessary to keep procedures current.
  • Exhibit a willingness to accept additional projects, as related to essential job functions, as requested.

Employment Type: 6-Month Contract

Qualifications
  • Proficient in Word and Excel.
  • Strong communication (verbal and written) and interpersonal skills.
  • Ability to identify deficiencies in customer interaction, including documentation, to effectively correct and notify relating departments of deficiencies.
  • Take corrective action when needed.
  • Display willingness and competence in supporting department goals as they relate to Company goals.
  • Proactively display willingness and competence in interacting with other departments and management in assessing and improving processes.
  • Ability to perform tasks in the departments outside of primary assigned department and demonstrate support of departmental objectives (i.e. cross trained staff).
  • Flexible and able to accept change.
  • Ability to work within a team environment as well as independently.
Education/Experience
  • Minimum of High School diploma required; Associate's degree preferred.
  • Minimum of one (1) year of customer service experience required.
About Hamilton
  • Established, stable, and reliable company.
  • Comprehensive benefits package: medical, dental, vision insurance; paid vacation and sick time; disability insurance; 401(k); tuition reimbursement; and more.
  • Engaging and innovative design projects.
  • Strong opportunities for professional growth.
  • Commitment to sustainable design practices.
  • Personal Protective Equipment (PPE) may be required (provided by employer).
  • Drug and background screenings required.
Mid SalaryUSD $22.35/Hr.Employment Type: OTHER

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