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Customer Relationship Manager Jobs in Reno, NV (NOW HIRING)

Addison Group

Landscape Account Manager

Reno, NV · On-site

$56K - $76K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Landscape Account Manager

Reno, NV · On-site

$56K - $76K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Hamilton Company

Marketing Specialist

Reno, NV

This role also provides CRM support and maintains organized marketing assets. * Support digital marketing campaigns (SEO, social media, email). * Coordinate the creation and management of digital and ...

Hamilton Company

Marketing Specialist

Reno, NV · On-site

This role also provides CRM support and maintains organized marketing assets. * Support digital marketing campaigns (SEO, social media, email). * Coordinate the creation and management of digital and ...

Hamilton Company

Marketing Specialist

Reno, NV

This role also provides CRM support and maintains organized marketing assets. * Support digital marketing campaigns (SEO, social media, email). * Coordinate the creation and management of digital and ...

harrington

Outside Sales

Reno, NV

Pipeline & CRM discipline: Build and manage a healthy opportunity pipeline; maintain accurate activities, contacts, and next steps in the CRM; drive quote-to-order conversion. * Operate by the ...

harrington

Outside Sales

Reno, NV

Pipeline & CRM discipline: Build and manage a healthy opportunity pipeline; maintain accurate activities, contacts, and next steps in the CRM; drive quote-to-order conversion. * Operate by the ...

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Customer Relationship Manager information

See Reno, NV salary details

$12

$26

$50

How much do customer relationship manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer relationship manager in Reno, NV is $26.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $31.15 per hour, depending on experience, location, and employer.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

More about Customer Relationship Manager jobs

What job categories do people searching Customer Relationship Manager jobs in Reno, NV look for?

The top searched job categories for Customer Relationship Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Relationship Manager jobs?

Cities near Reno, NV with the most Customer Relationship Manager job openings:

Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Reno, NV as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $55,486 per year, or $26.7 per hour.

Landscape Account Manager

Addison Group

Reno, NV • On-site

$56K - $76K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

Job Title: Landscape Account Manager
Location: Reno, NV
Industry: Landscaping / Commercial Services
Pay: $65,000 + bonus eligible
Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.
About Our Client:
A leading commercial landscaping services company that provides design, development, maintenance, and enhancement solutions for a variety of clients. They pride themselves on delivering high-quality service and maintaining long-term client relationships.
Job Description:
We are seeking Account Manager to serve as the primary contact for commercial client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services including maintenance install, development, irrigation, hardscape, and more. You'll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams.
Key Responsibilities:
  • Serve as the main point of contact for commercial client accounts.
  • Conduct regular site visits to monitor service quality and client satisfaction.
  • Identify opportunities for enhancement projects and develop proposals.
  • Resolve client issues and address concerns proactively.
  • Partner with Operations and Branch leadership to ensure service expectations are met.
  • Monitor account renewals, financial performance, and profitability.
  • Manage and support hiring, training, and coaching of field crews.
  • Ensure compliance with all safety regulations and branch policies.
  • Maintain accurate records in CRM systems and assist with administrative reporting.

Qualifications:
  • 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
  • Strong client relationship management and communication skills.
  • Proven ability to lead, coach, and develop teams.
  • Proficiency with MS Office and CRM systems.
  • Associate's degree in business or related field, or equivalent work experience.

Additional Details:
  • Reports To: Branch Manager
  • Type: Full-time, On-site
  • Start Date: Typically within 2-3 weeks of 1st interview
  • Interview Process: 1st on-site with Branch Manager; 2nd virtual panel with leadership team

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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