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Customer Relationship Manager Jobs in Park Ridge, IL

Cintas

Customer Relationship Manager L2

Chicago, IL · On-site

$67K - $85K/yr

Requisition Number: 225590 Cintas is seeking a Customer Relationship Manager L2 to serve as a liaison between Cintas customers, sales and all business units. Responsibilities include managing ...

Cintas

Customer Relationship Manager L2

Chicago, IL

$67K - $85K/yr

Requisition Number: 225590 Cintas is seeking a Customer Relationship Manager L2 to serve as a liaison between Cintas customers, sales and all business units. Responsibilities include managing ...

9Rooftops

CRM Manager

Chicago, IL · On-site

... Manager to lead CRM strategy, architecture, and email marketing execution across a portfolio of national and regional clients. This role is ideal for a CRM professional who combines hands-on ...

9Rooftops

CRM Manager

Pittsburgh, PA · On-site

... Manager to lead CRM strategy, architecture, and email marketing execution across a portfolio of national and regional clients. This role is ideal for a CRM professional who combines hands-on ...

9Rooftops

CRM Manager

Chicago, IL · On-site

... Manager to lead CRM strategy, architecture, and email marketing execution across a portfolio of national and regional clients. This role is ideal for a CRM professional who combines hands-on ...

9Rooftops Marketing Agency, LLC

CRM Manager

Chicago, IL · On-site

$60 - $80/hr

... Manager to lead CRM strategy, architecture, and email marketing execution across a portfolio of national and regional clients. This role is ideal for a CRM professional who combines hands‑on ...

New

Sunstar-Americas,-Inc

CRM Marketing Manager

Schaumburg, IL · On-site

$125 - $150/hr

... Manager is responsible for defining and leading customer relationship management (CRM) and lifecycle marketing strategy across both the Retail Consumer and Professional Dental business segments. This ...

Sunstar

CRM Marketing Manager

Schaumburg, IL · On-site

... Manager is responsible for defining and leading customer relationship management (CRM) and lifecycle marketing strategy across both the Retail Consumer and Professional Dental business segments. This ...

Sunstar

CRM Marketing Manager

Schaumburg, IL · On-site

... Manager is responsible for defining and leading customer relationship management (CRM) and lifecycle marketing strategy across both the Retail Consumer and Professional Dental business segments. This ...

AbbVie

CRM Transformation Director

Mettawa, IL · On-site

$160K/yr

The AbbVie Digital Lab Director of CRM will lead the vision, strategy, and roadmap for the advancement of Customer Relationship Management (CRM) capability for US Commercial and accelerate our 1:1 ...

AbbVie

CRM Transformation Director

Mettawa, IL

The AbbVie Digital Lab Director of CRM will lead the vision, strategy, and roadmap for the advancement of Customer Relationship Management (CRM) capability for US Commercial and accelerate our 1:1 ...

Strata Information Group

Slate CRM Consultant

Chicago, IL · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

AbbVie

CRM Transformation Director

Mettawa, IL · On-site

The AbbVie Digital Lab Director of CRM will lead the vision, strategy, and roadmap for the advancement of Customer Relationship Management (CRM) capability for US Commercial and accelerate our 1:1 ...

Celero Commerce

Relationship Manager

Rosemont, IL · On-site

$45K/yr

Willingness to learn new technologies and platforms (e.g., CRM systems, POS software, fintech tools) * Strong organizational and time-management skills with a self-directed work ethic * Previous ...

Celero Commerce

Relationship Manager

Rosemont, IL · On-site

$45K/yr

Willingness to learn new technologies and platforms (e.g., CRM systems, POS software, fintech tools) * Strong organizational and time-management skills with a self-directed work ethic * Previous ...

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All JobsCustomer Relationship JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Park Ridge, IL

Customer Relationship Manager information

See Park Ridge, IL salary details

$12

$26

$49

How much do customer relationship manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer relationship manager in Park Ridge, IL is $26.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $30.77 per hour, depending on experience, location, and employer.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

More about Customer Relationship Manager jobs

What job categories do people searching Customer Relationship Manager jobs in Park Ridge, IL look for?

The top searched job categories for Customer Relationship Manager jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Customer Relationship Manager jobs?

Cities near Park Ridge, IL with the most Customer Relationship Manager job openings:

Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Park Ridge, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,759 per year, or $26.3 per hour.

Customer Relationship Manager L2

Chicago, IL • On-site

Cintas
Manufacturing • 10K+ employees
Learn more about Cintasexternal

$67K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Cintas rating

7.7

Company rating: 7.7 out of 10

Based on 481 frontline employees who took The Breakroom Quiz

177th of 500 rated business services

Job description

Requisition Number: 225590
Job Description
Cintas is seeking a Customer Relationship Manager L2 to serve as a liaison between Cintas customers, sales and all business units. Responsibilities include managing business relationships with customers to ensure accurate and timely program implementation increased penetration; growth; profitability; execution of marketing strategy; sales; inventory management; and retention of the customer.
Skills/Qualifications
Required
  • High School Diploma/GED; Bachelor's degree in Business, Marketing or other relevant business discipline preferred
  • 3+ years' account management or project management experience
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and intranet/internet
  • Ability to travel up to 20%, including overnight
  • Valid driver's license

Preferred
  • Experience in problem resolution with collaboration
  • Experience in developing and executing a sales/marketing plan
  • Proficiency with Microsoft Office Access

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Compensation
A reasonable estimate of base salary for this role ranges between $67,100 - $85,800/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Sales
Organization: Design Collective
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

What Cintas employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Cintas

Sourced by ZipRecruiter

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

Industry

Manufacturing and fabric manufacturing

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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