ZipRecruiter

Log In

1

Customer Relationship Management Operations Jobs in Colorado

DEX Imaging

Customer Relationship Manager

Aurora, CO · On-site

Maintain accurate CRM documentation of client interactions and contract details. Strategic Account Oversight & Reporting: Monitor client accounts proactively, identifying potential risks and ...

bet365

Gaming CRM Ops Associate

Denver, CO · Hybrid

As Gaming CRM Associate you will be responsible for the day-to-day execution of CRM promotional & lifecycle campaigns across the USA and Canada for our Spanish speaking customers. You will support ...

bet365

Gaming CRM Ops Associate

Denver, CO · On-site

$50K - $60K/yr

As Gaming CRM Associate you will be responsible for the day-to-day execution of CRM promotional & lifecycle campaigns across the USA and Canada for our Spanish speaking customers. You will support ...

DEX Imaging

Customer Relationship Manager

Aurora, CO · On-site

ESSENTIAL DUTIES AND RESPONSIBILITIES Client Relationship Management: · Build and maintain strong ... Team Lead - Customer Relationship Manager · JOB QUALIFICATIONS/SKILL REQUIREMENTS · Ability to ...

DEX Imaging

Customer Relationship Manager

Aurora, CO · On-site

ESSENTIAL DUTIES AND RESPONSIBILITIES Client Relationship Management: · Build and maintain strong ... Team Lead - Customer Relationship Manager · JOB QUALIFICATIONS/SKILL REQUIREMENTS · Ability to ...

SS&C

Manager, Client Relationship Management

Denver, CO · Hybrid

Denver, CO (hybrid) About the Role The Manager of CRM will develop and manage relationships with ... This role focuses on overseeing operational and strategic client needs, providing expert knowledge ...

previous pagenext page

Showing results 21-40

All JobsCustomer Relationship Management Operations JobsCustomer Relationship Management Operations Jobs in Colorado

Customer Relationship Management Operations information

Is customer relationship management operations a good career?

Customer Relationship Management (CRM) operations is a viable career that involves managing customer data, improving client interactions, and supporting sales and marketing efforts. It often requires skills in data analysis, communication, and familiarity with CRM software like Salesforce or HubSpot. The field offers opportunities for advancement and can be part of roles in various industries, with a typical schedule and certification options available.

What are the most commonly searched types of Customer Relationship Management Operations jobs in Colorado?

The most popular types of Customer Relationship Management Operations jobs in Colorado are:

What cities in Colorado are hiring for Customer Relationship Management Operations jobs?

Cities in Colorado with the most Customer Relationship Management Operations job openings:

Customer Relationship Management Operations jobs near you

Customer Relationship Manager

DEX Imaging

Aurora, CO • On-site

Full-time

Posted 14 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

626th of 734 rated retailers

Job description

DEX JOB DESCRIPTION
Job Title
Customer Relationship Manager
Job grade
Job Department
Sales
Job Sub - Department
Sales
Job Code
CRM
Effective Date
03/01/2025
JOB SUMMARY
The Customer Relationship Manager (CRM) proactively supports and strengthens customer relationships , ensuring satisfaction, retention, and growth. This role involves strategically increasing revenue and profitability through effective engagement with existing clients, conducting quarterly reviews, optimizing aftermarket profitability, facilitating contract renewals, and independently promoting DEX services, including Managed Print Services and software solutions. The CSM fosters continuous engagement, offering strategic guidance to enhance measurable client outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Relationship Management:
Build and maintain strong, long-term client relationships through proactive communication and personalized service.
Account Growth & Revenue Optimization:
Independently deliver client presentations and discussions to promote DEX services, including Managed Print Services (MPS) and software solutions.
Identify and pursue opportunities to expand services through upselling and cross-selling within existing client accounts.
Contract Renewal & Retention
Lead renewal discussions, negotiating favorable terms and identifying early renewal opportunities.
Maintain accurate CRM documentation of client interactions and contract details.
Strategic Account Oversight & Reporting:
Monitor client accounts proactively, identifying potential risks and implementing mitigation strategies.
Develop and deliver insightful, data-driven Business Reviews.
Regularly provide internal stakeholders with updates on account performance, upcoming opportunities, and renewal status.
Collaboration & Process Improvement
Partner with internal teams to deliver tailored solutions aligned with client goals.
Contribute to process enhancements and participate in professional development initiatives.
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
Typically reports to Management Direct Supervisor job title(s) Typically include: Team Lead - Customer Relationship Manager
JOB QUALIFICATIONS/SKILL REQUIREMENTS
Ability to establish and maintain effective working relationships with employees, businesses, and the community.
Ability to communicate clearly and concisely both in oral and written form.
Ability to perform duties with awareness and in accordance with the organization's policies and applicable laws.
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems.
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Completes additional tasks and assignments as requested by Leadership.
EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor's degree (B. A.) from four-year college or university is preferred.
One to two years Sales related experience and/or training; or equivalent combination of education and experience
WORKING CONDITIONS
Regular business hours. Some additional hours may be required.
Travel requirements: Domestic: Up to 20%
Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
Sitting
Up to 7 hour(s) a day
Lifting
Up to .5 hour(s) a day, up to 50lbs max. ^
Walking
Up to 2 hour(s) a day
Pushing/ Pulling
Up to .5 hour(s) a day, up to 50lbs max. ^
Standing
Up to 4 hour(s) a day
Climbing
Up to .5 hour(s) a day
Bending/ Squatting/Stooping
Up to 1 hour(s) a day
Stairs
Up to .5 hour(s) a day
Reaching
Up to 2 hour(s) a day
Ladder
Will not apply generally
Balancing
Will not apply generally
Step stool
Will not apply generally
Twisting
Up to 1 hour(s) a day
Excessive heat exposure
Will not apply generally
Crawling
Will not apply generally
Excessive cold exposure
Will not apply generally
Hands in water
Will not apply generally
Dust exposure
Will not apply generally
Kneeling
Up to 1 hour(s) a day
Lound noise exposure
Will not apply generally
Data Entry/Typing
Up to 4 hour(s) a day
Humidity exposure
Will not apply generally
Unusual hearting or vison demands: None Specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
Employment Type: Full-Time

What DEX Imaging employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply