CRM Manager (Remote)
Wilmington, DE · On-site +1
We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for a ...
CRM Manager (Remote)
Wilmington, DE · On-site +1
We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for a ...
Senior CRM Manager (Remote)
Wilmington, DE · On-site +1
We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class Senior CRM Manager who pairs strategic and creative vision with hands-on delivery - building and owning ...
Senior CRM Manager (Remote)
Wilmington, DE · On-site +1
We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class Senior CRM Manager who pairs strategic and creative vision with hands-on delivery - building and owning ...
CRM Executive (Remote)
Wilmington, DE · On-site +1
... Manager to bring the lifecycle strategy to life, collaborating with teams across Product, Data ... Working with the wider CRM team, build, schedule, and send lifecycle campaigns across email, SMS ...
CRM Executive (Remote)
Wilmington, DE · On-site +1
... Manager to bring the lifecycle strategy to life, collaborating with teams across Product, Data ... Working with the wider CRM team, build, schedule, and send lifecycle campaigns across email, SMS ...
Senior Platform Engineer - CRM Applications LOCATION: Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies ...
Senior Platform Engineer - CRM Applications LOCATION: Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies ...
Senior Platform Engineer - CRM Applications LOCATION: Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies ...
Senior Platform Engineer - CRM Applications LOCATION: Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies ...
Senior Platform Engineer - CRM Applications LOCATION: Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies ...
Senior Platform Engineer - CRM Applications LOCATION: Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies ...
Relationship Management Officer, Portfolio Management
Wilmington, DE · On-site
Medical
Retirement
PTO
Serve as a client contact along with the Relationship Manager and/or Wealth Advisor, ensuring that ... management (CRM) system and all other required technology platforms. * In compliance with ...
Relationship Management Officer, Portfolio Management
Wilmington, DE · On-site
Medical
Retirement
PTO
Serve as a client contact along with the Relationship Manager and/or Wealth Advisor, ensuring that ... management (CRM) system and all other required technology platforms. * In compliance with ...
Customer Analytic Manager
Wilmington, DE · On-site
Who holds 7+ years of experience in management consulting. Who holds 2+ years of experience Customer Analytics delivery Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics who is ...
Customer Analytic Manager
Wilmington, DE · On-site
Who holds 7+ years of experience in management consulting. Who holds 2+ years of experience Customer Analytics delivery Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics who is ...
Account & Relationship Manager
Wilmington, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Wilmington, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Wilmington, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Wilmington, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Dover, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Dover, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Dover, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Dover, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Wilmington, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Wilmington, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Dover, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Account & Relationship Manager
Dover, DE · Hybrid
Medical
Dental
Vision
Retirement
PTO
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Senior Relationship Manager - Trust Onboarding
Wilmington, DE · On-site
Medical
Dental
Vision
Retirement
PTO
Proficiency in trust accounting systems, CRM platforms, and Microsoft Office. Certifications (Preferred but Not Required) * CTFA (Certified Trust and Fiduciary Advisor) * JD Compensation & Benefits
Senior Relationship Manager - Trust Onboarding
Wilmington, DE · On-site
Medical
Dental
Vision
Retirement
PTO
Proficiency in trust accounting systems, CRM platforms, and Microsoft Office. Certifications (Preferred but Not Required) * CTFA (Certified Trust and Fiduciary Advisor) * JD Compensation & Benefits
Sales Analytics Manager
New Castle, DE · On-site
This role serves as the primary administrator for Salesforce CRM and is accountable for sales reporting, dashboard development, territory and account data management, healthcare market intelligence ...
New
Sales Analytics Manager
New Castle, DE · On-site
This role serves as the primary administrator for Salesforce CRM and is accountable for sales reporting, dashboard development, territory and account data management, healthcare market intelligence ...
New
Sales Analytics Manager
New Castle, DE · On-site
This role serves as the primary administrator for Salesforce CRM and is accountable for sales reporting, dashboard development, territory and account data management, healthcare market intelligence ...
New
Quick apply
Sales Analytics Manager
New Castle, DE · On-site
This role serves as the primary administrator for Salesforce CRM and is accountable for sales reporting, dashboard development, territory and account data management, healthcare market intelligence ...
New
BAS Account Manager
New Castle, DE · On-site
Medical
Dental
Vision
Retirement
PTO
Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...
BAS Account Manager
New Castle, DE · On-site
Medical
Dental
Vision
Retirement
PTO
Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...
BAS Account Manager
New Castle, DE · On-site
Medical
Dental
Vision
Retirement
PTO
Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...
Quick apply
BAS Account Manager
New Castle, DE · On-site
Medical
Dental
Vision
Retirement
PTO
Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...
BAS Account Manager
New Castle, DE · On-site
Medical
Dental
Vision
Retirement
PTO
Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...
BAS Account Manager
New Castle, DE · On-site
Medical
Dental
Vision
Retirement
PTO
Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...
Customer Relationship Management Manager information
See Delaware salary details
$28K - $38.3K
6% of jobs
$38.3K - $48.5K
15% of jobs
$50.5K is the 25th percentile. Wages below this are outliers.
$48.5K - $58.7K
19% of jobs
The median wage is $67.1K / yr.
$58.7K - $69K
12% of jobs
$69K - $79.2K
6% of jobs
$79.2K - $89.4K
9% of jobs
$99K is the 75th percentile. Wages above this are outliers.
$89.4K - $99.7K
9% of jobs
$99.7K - $109.9K
6% of jobs
$109.9K - $120.1K
10% of jobs
$120.1K - $130.4K
6% of jobs
$130.4K - $140.6K
2% of jobs
$28K
$80.8K
$140.6K
How much do customer relationship management manager jobs pay per year?
As of Aug 13, 2026, the average yearly pay for customer relationship management manager in Delaware is $80,775.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,600.00 per year, depending on experience, location, and employer.
What does a customer relationship management manager do?
A customer relationship management (CRM) manager oversees strategies and systems to improve customer engagement and retention. They analyze customer data, coordinate marketing efforts, and utilize CRM software to build strong customer relationships and support sales goals.
What is the difference between Customer Relationship Management Manager vs Customer Service Manager?
| Aspect | Customer Relationship Management Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Developing and implementing CRM strategies to enhance customer loyalty | Overseeing customer support operations and resolving service issues |
| Required Skills | CRM software proficiency, data analysis, marketing collaboration | Communication skills, conflict resolution, team management |
| Work Environment | Marketing, sales, and data-driven departments | Customer support centers, call centers, service teams |
| Common Certifications | CRM certifications, marketing or sales certifications | Customer service certifications, leadership training |
The Customer Relationship Management Manager focuses on building long-term customer relationships through strategic CRM initiatives, while the Customer Service Manager concentrates on managing day-to-day customer support and resolving issues. Both roles are essential for customer satisfaction but differ in scope and responsibilities.
What are the most commonly searched types of Customer Relationship Management jobs in Delaware?
The most popular types of Customer Relationship Management jobs in Delaware are:
What cities in Delaware are hiring for Customer Relationship Management Manager jobs?
Cities in Delaware with the most Customer Relationship Management Manager job openings:
Full-time
Re-posted 4 days ago
Job description
At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they feel confident in and get back to doing the things they care about most.
We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.
We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for a strong lifecycle marketer who develops the strategy for their vertical(s), builds high-performing campaigns, and grows and optimizes performance across email, SMS, and beyond.
You'll be a strong communicator and collaborator, working alongside Product, Data, Design Commercial, and the General Managers of your verticals. You'll bring your strategy to life through campaigns that hit specific revenue goals for your vertical(s) - building and launching a suite of new campaigns as well as optimizing existing ones.
The person we're looking for is a self-starter who generates, critically assesses, and prioritizes new ideas based on their value. You'll build test plans and roadmaps independently and aren't afraid to test and learn (even when that means test and fail). You take ownership of your vertical(s) and hold yourself accountable to results, trusting your judgement to make decisions and keep momentum. You're highly organized, and you consistently deliver to committed timescales while prioritizing the most impactful work.
This role reports to the Senior Director, CRM.
Key Responsibilities:
Strategy & Planning:
Creativity:
Execution & Delivery:
Analysis:
Qualifications:
Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#LI-REMOTE #LI-NM1
We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.
We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for a strong lifecycle marketer who develops the strategy for their vertical(s), builds high-performing campaigns, and grows and optimizes performance across email, SMS, and beyond.
You'll be a strong communicator and collaborator, working alongside Product, Data, Design Commercial, and the General Managers of your verticals. You'll bring your strategy to life through campaigns that hit specific revenue goals for your vertical(s) - building and launching a suite of new campaigns as well as optimizing existing ones.
The person we're looking for is a self-starter who generates, critically assesses, and prioritizes new ideas based on their value. You'll build test plans and roadmaps independently and aren't afraid to test and learn (even when that means test and fail). You take ownership of your vertical(s) and hold yourself accountable to results, trusting your judgement to make decisions and keep momentum. You're highly organized, and you consistently deliver to committed timescales while prioritizing the most impactful work.
This role reports to the Senior Director, CRM.
Key Responsibilities:
Strategy & Planning:
- Develop and implement comprehensive lifecycle strategies for your vertical(s), ensuring alignment with business objectives
- Proactively share new ideas and campaign recommendations across lifecycle channels, focusing on growing lifetime value, upselling to existing customers, or cross-selling new products and services
- Validate ideas before investing in them, pressure-testing whether a campaign is viable before starting work, and prioritizing accordingly
- Collaborate with the wider CRM team to bring the test-and-learn roadmap to life
- Segmentation and strategy expert who knows the end-to-end customer experience for your vertical(s) across all channels
- Champion responsible use of customer data - asking not just whether we can use the data, but whether we should - with a firm commitment to data security, privacy, and relevance
Creativity:
- Drive best-in-class standards in copy, partnering with our internals teams to raise the quality and consistency of campaign messaging
- Drive best-in-class standards in creative and design, partnering with our Design team to bring campaigns to life
- Own lifecycle communication planning for your vertical(s), ensuring a joined-up, well-sequenced customer experience
- Stay ahead of lifecycle marketing trends and competitor activity, and bring fresh thinking into our campaigns
Execution & Delivery:
- Develop realistic project timelines with a bias for action, communicate them clearly to stakeholders, and consistently deliver to committed deadlines
- Work with the wider CRM team and Product/Engineering on requirements for new data schema needs to bring campaigns to life
- Build customer journeys, audience segments, and messaging templates within our customer engagement platform, Braze
Analysis:
- Responsible for achieving vertical-specific revenue and performance goals, outlined with CRM leadership
- Optimize existing campaigns to hit goal KPIs and exceed benchmark expectations
- Independently pull your reporting from our customer engagement platform and Tableau
- Share campaign-specific insights and trends regularly (tests performed, weekly/monthly changes in performance)
Qualifications:
- 3-5+ years of lifecycle/CRM experience, ideally gained in a D2C or comparison environment
- Strong creative background with a track record of designing and delivering high-performing campaigns
- Thrives collaborating across other departments and building relationships with key stakeholders
- A self-starter and excellent communicator, with strong stakeholder management and a track record of delivering to committed timescales
- Nice to have: experience with Braze, or equivalent platform
- Nice to have: experience working across multiple verticals or product categories
Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#LI-REMOTE #LI-NM1