Customer Relationship Management Developer Jobs in Indiana

You Belong Here

The Protiviti Career providesopportunityto learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission:We Care. We Collaborate. We Deliver.

At every level, we champion leaders wholiveour values ofintegrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You

Protiviti is looking for a Technology Consulting Senior Manager to join our growing Microsoft team.

What You Can Expect

As a Senior Manager,you'llpartner with our clients toidentifyand manage risk.You'lldevelop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs throughusing thelatest tools and methods.You'lldevelop lasting relationships with client personnel and further these relationships through quality product delivery.You'llfoster a network within the business community and serve as an ambassador of Protiviti in the market.You will also be a mentor and provide performance development to teams as you oversee the successful completion of project work plans.

What Will Help You Be Successful

• You enjoydesigning and developing advanced, large-scale solutions that extend the core functionality of Dynamics 365.

• You are motivated to learn and interested in all things related toDynamics 365,including the latest trends and developments.

• You are passionate about building relationships with clients and providing exceptional experiences.

• You have an inherent interest in project management and team leadership.

• Youpromotea positive team culture that fosters open communication among all engagement team members.

• You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.

• You haveinterestin contributing to the preparation of client proposals and strategies to win new business.

• You excel atidentifyingopportunities to integrate product solutions and resources to improve client service capabilities.

• You haveinterestin working with a diverse portfolio of clients acrossindustries.

Do Your Talents Include the Following?

• Demonstratedexperience with:

• Architecting, designing, and implementing complex extensions, customizations, and integrations within the Dynamics 365 platform.

• Advancedproficiencyin Dynamics 365 customization using X++, C#, JavaScript, and Azure services.

• Leveraging tools such as Power Platform, Logic Apps, Azure Functions, and APIs to build scalable, high-performance solutions.

• Collaborating with functional consultants to translate business requirements into technical specifications and deliverables.

• Developing reusable components, frameworks, and best practices tooptimizefuture development efforts.

• Setting development standards, ensuring high-quality, maintainable, and scalable code.

• Reviewing and approving code, ensuring adherence to best practices, security standards, and project requirements.

• Mentoring and guiding team members, fostering technical growth and a culture of excellence.

• Establishing and enforcing processes for code reviews, deployments, and technical documentation.

• Partnering with project managers, solution architects, and functional leads toaligntechnical execution with project goals.

• Providing technicalexpertiseand recommendations during project planning and execution phases.

• Strong knowledge of Power Platform, Logic Apps, Azure Functions, and API integrations.

• Evaluating, summarizing, organizing, and interpreting data.

• Establishing and cultivating business relationships and a professional network,including withsenior executives.

• Successfully pursuing business development opportunities andidentifyingand implementing strategies to obtain new work or clientele.

• Ability to translate and communicateissues, risk, or challengesto client personnel, including executives.

• Leadership and direct supervisory experience of teams including conducting performance appraisals,mentoringand coaching, oversight and review of work, coordination across teams, and understanding how to motivate.

Your Educational and Professional Qualifications

• Bachelor's degree inarelevant discipline (e.g.,Computer Science, Software Engineering, or related field).

• 7+ years working inDynamics 365 development with a focus on extending functionality and building complex solutions.

• Proficiencyin Microsoft Office suite applications with specific emphasis on Word,Exceland PowerPoint. Secondary emphasis on Visio and Access.

• Microsoft certifications such as Dynamics 365 Solution Architect Expert, Power Platform Developer Associate, or Azure Developer Associate are preferred.

Our Hybrid Workplace

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirementsvaryby client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.

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