Experience within the Architecture, Engineering, and Construction (AEC) industry is preferred but not required. * Experience managing CRM enhancements and user adoption initiatives. Skills: * Strong ...
Quick apply
Experience within the Architecture, Engineering, and Construction (AEC) industry is preferred but not required. * Experience managing CRM enhancements and user adoption initiatives. Skills: * Strong ...
Experience within the Architecture, Engineering, and Construction (AEC) industry is preferred but not required. * Experience managing CRM enhancements and user adoption initiatives. Skills: * Strong ...
Quick apply
Experience within the Architecture, Engineering, and Construction (AEC) industry is preferred but not required. * Experience managing CRM enhancements and user adoption initiatives. Skills: * Strong ...
$125K - $150K/yr
About you The CRM Product Specialist will serve as the product owner and subject-matter expert for the CRM platforms across US. This role ensures Colliers bespoke CRM effectively supports sales ...
$125K - $150K/yr
About you The CRM Product Specialist will serve as the product owner and subject-matter expert for the CRM platforms across US. This role ensures Colliers bespoke CRM effectively supports sales ...
$125K - $150K/yr
About you The CRM Product Specialist will serve as the product owner and subject-matter expert for the CRM platforms across US. This role ensures Colliers bespoke CRM effectively supports sales ...
$125K - $150K/yr
About you The CRM Product Specialist will serve as the product owner and subject-matter expert for the CRM platforms across US. This role ensures Colliers bespoke CRM effectively supports sales ...
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements ... engineering teams including developers, testers and PMO to deliver a quality product and ...
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements ... engineering teams including developers, testers and PMO to deliver a quality product and ...
... engineering teams to deliver quality products and implementations. As a Senior Manager, you lead ... 365 CRM What Sets You Apart - Certifications Preferred - CRM: D365 Sales, Marketing, Service ...
... engineering teams to deliver quality products and implementations. As a Senior Manager, you lead ... 365 CRM What Sets You Apart - Certifications Preferred - CRM: D365 Sales, Marketing, Service ...
Clinical Specialist, CRM - Mobile, AL
$61K - $122K/yr
Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical ...
Clinical Specialist, CRM - Mobile, AL
$61K - $122K/yr
Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical ...
Clinical Specialist, CRM - Mobile, AL
$61K - $122K/yr
Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical ...
Clinical Specialist, CRM - Mobile, AL
$61K - $122K/yr
Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical ...
It takes the imagination and passion of all of us-from design and engineering to the manufacturing ... The role leads end-to-end lead-to-quote process optimization with CRM as the key enablers and ...
It takes the imagination and passion of all of us-from design and engineering to the manufacturing ... The role leads end-to-end lead-to-quote process optimization with CRM as the key enablers and ...
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and ...
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and ...
This role identifies the customer, stakeholder, and development team's needs and works with each ... Manages high-complexity products through the entire lifecycle, and supports decisions regarding ...
This role identifies the customer, stakeholder, and development team's needs and works with each ... Manages high-complexity products through the entire lifecycle, and supports decisions regarding ...
CRM Product Owner III
Birmingham, AL · On-site +1
This role identifies the customer, stakeholder, and development team's needs and works with each ... Manages high-complexity products through the entire lifecycle, and supports decisions regarding ...
CRM Product Owner III
Birmingham, AL · On-site +1
This role identifies the customer, stakeholder, and development team's needs and works with each ... Manages high-complexity products through the entire lifecycle, and supports decisions regarding ...
This role will oversee the evolution of our CRM platform and data-driven engagement strategies, ensuring we are able to communicate with pet parents in personalized, relevant, and timely ways across ...
This role will oversee the evolution of our CRM platform and data-driven engagement strategies, ensuring we are able to communicate with pet parents in personalized, relevant, and timely ways across ...
Bachelor of Science Degree in Engineering, Business, or similar with 5+ years of experience OR ... Demonstrate the company values of Safety, Teamwork, Accountability, Relationships, and ...
Bachelor of Science Degree in Engineering, Business, or similar with 5+ years of experience OR ... Demonstrate the company values of Safety, Teamwork, Accountability, Relationships, and ...
$113K - $113K/yr
It takes the imagination and passion of all of us-from design and engineering to the manufacturing ... Since CRM Technology owns the strategy and secures the investment to fund it, this role is the ...
$113K - $113K/yr
It takes the imagination and passion of all of us-from design and engineering to the manufacturing ... Since CRM Technology owns the strategy and secures the investment to fund it, this role is the ...
Bachelor of Science Degree in Engineering, Business, or similar with 5+ years of experience OR ... Demonstrate the company values of Safety, Teamwork, Accountability, Relationships, and ...
Bachelor of Science Degree in Engineering, Business, or similar with 5+ years of experience OR ... Demonstrate the company values of Safety, Teamwork, Accountability, Relationships, and ...
Dynamics 365 CE Senior Developer
Huntsville, AL · Hybrid
$102K - $170K/yr
We are looking for a hands-on senior software engineer with deep knowledge of Microsoft Power Apps ... Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps / Power Automate ...
Dynamics 365 CE Senior Developer
Huntsville, AL · Hybrid
$102K - $170K/yr
We are looking for a hands-on senior software engineer with deep knowledge of Microsoft Power Apps ... Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps / Power Automate ...
... maintaining strong relationships, and delivering exceptional service throughout the customer ... Ability to multitask and manage priorities in a fast-paced environment * Detail-oriented with ...
Quick apply
... maintaining strong relationships, and delivering exceptional service throughout the customer ... Ability to multitask and manage priorities in a fast-paced environment * Detail-oriented with ...
Client Relationship Manager Mid - Market
Birmingham, AL · On-site +1
Start your Voyage - Apply Now Mid-Market CRM Role The Client Relationship Manager (CRM) is an individual contributor responsible for ensuring that that the delivery of our service strategy exceeds ...
Client Relationship Manager Mid - Market
Birmingham, AL · On-site +1
Start your Voyage - Apply Now Mid-Market CRM Role The Client Relationship Manager (CRM) is an individual contributor responsible for ensuring that that the delivery of our service strategy exceeds ...
Client Relationship Manager Mid - Market
Mobile, AL · On-site +1
Start your Voyage - Apply Now Mid-Market CRM Role The Client Relationship Manager (CRM) is an individual contributor responsible for ensuring that that the delivery of our service strategy exceeds ...
Client Relationship Manager Mid - Market
Mobile, AL · On-site +1
Start your Voyage - Apply Now Mid-Market CRM Role The Client Relationship Manager (CRM) is an individual contributor responsible for ensuring that that the delivery of our service strategy exceeds ...
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Full-time
Posted 12 days ago
Job description
Job Title: CRM Manager
Job Type: Full-time, Direct Hire
Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX
Reports to: VP, Business Development
Job Summary:
The CRM Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development, marketing, operations, IT, and data professionals to support reliable CRM usage, accurate pipeline visibility, and actionable business insights.
Responsibilities:
Job Type: Full-time, Direct Hire
Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX
Reports to: VP, Business Development
Job Summary:
The CRM Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development, marketing, operations, IT, and data professionals to support reliable CRM usage, accurate pipeline visibility, and actionable business insights.
Responsibilities:
CRM Administration & System Optimization:
- Serve as the primary administrator and subject matter expert for the company's CRM platform.
- Serve as the central point of contact for CRM questions, support requests, and enhancement initiatives.
- Monitor system performance, troubleshoot issues, and maintain optimal functionality.
- Evaluate, test, and implement new CRM features, enhancements, and integrations.
- Maintain system documentation, workflows, permissions, and configuration standards.
- Manage CRM enhancement requests by gathering input from impacted teams and aligning improvements with leadership direction.
Data Management, Data Quality & System Integration:
- Maintain CRM data integrity through clear data standards, user access management, security controls, duplicate management, and regular data quality reviews.
- Maintain processes that support accurate, complete, and reliable customer, contact, opportunity, and pursuit data.
- Conduct routine data checks to identify missing fields, outdated records, duplicates, inactive opportunities, and inconsistent pipeline information.
- Work with business development and marketing teams to resolve data quality issues and reinforce consistent CRM usage.
- Coordinate integrations between the CRM platform and other business systems, including ERP, marketing automation, and reporting tools.
- Partner with Power BI and data specialists to support centralized reporting and analytics.
Reporting, Analytics & Business Pipeline Reviews:
- Maintain dashboards, reports, and metrics that show opportunities, pursuits, client activity, and pipeline health
- Analyze customer, pursuit, and pipeline data to identify trends and improve forecasting accuracy.
- Support business pipeline reviews by validating opportunity data, summarizing movement, highlighting gaps, and identifying follow-up items.
- Monitor key pipeline indicators, including stage progression, projected revenue, proposal activity, win/loss trends, and aging opportunities.
User Training & Support:
- Develop and deliver CRM onboarding and training for new and existing employees.
- Promote CRM best practices and support organization-wide adoption by working with CRM users and Super Users.
- Create user guides, documentation, and training materials.
- Provide ongoing support, troubleshooting, and coaching to help system users maximize system capabilities.
- Communicate technical concepts in a clear, practical manner for employees at all levels.
Cross-Functional Collaboration & Continuous Improvement:
- Take ownership of assigned CRM priorities while receiving direction from leadership and coordinating with stakeholders.
- Maintain a practical CRM improvement plan focused on enhancements, reporting, process updates, and user support.
- Work as a team player with business development, marketing, operations, IT, and data/reporting professionals to improve the system.
- Include appropriate team members and subject matter experts so improvements reflect business needs, user feedback, and leadership guidance.
Qualifications:
- Minimum of 5 years of CRM administration experience.
- Experience administering Unanet (Cosential) or comparable CRM platforms preferred.
- Cosential/Unanet certification preferred.
- Experience within the Architecture, Engineering, and Construction (AEC) industry is preferred but not required.
- Experience managing CRM enhancements and user adoption initiatives.
Skills:
- Strong understanding of CRM administration, reporting, user adoption, and business process support.
- Experience with Microsoft Office Suite and Power BI.
- Familiarity with CRM integrations, workflow automation, data standards, and data quality practices.
- Strong analytical skills with the ability to turn data into actionable business insights.
- Excellent communication skills with the ability to explain technical information clearly.
- Ability to develop training programs that increase user engagement and adoption.
- Strong organizational and project management skills with attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to build strong cross-functional relationships.
- Accountable, collaborative, team-oriented, and ownership-minded.
- Experience with advanced analytics and AI-enabled CRM tools is a plus.
Education:
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Marketing, or a related field, or equivalent experience.