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Customer Relationship Hospitality Manager Jobs (NOW HIRING)

Autumn Lake Healthcare

Hospitality Manager

Vineland, NJ · On-site

$55K/yr

Strong communication and relationship-building skills * Hospitality, hotel, healthcare, customer ... Organized and able to manage multiple priorities * Comfortable working weekends * Someone who ...

SWEETHOME MB INC

Hospitality Manager

Myrtle Beach, SC

$50K - $65K/yr

The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of ...

Motel 6 / Studio 6

Hospitality Manager

West Columbia, SC · On-site

$36K/yr

The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of ...

Neighborly Ops LLC

Hospitality Manager

Studio City, CA · On-site

$72K - $90K/yr

You love coaching people, building relationships, solving problems, and creating a positive, high ... Hospitality Manager opportunity or you're an experienced operator looking for a company with room ...

Woodhouse Spas

Hospitality Manager

Kingston, PA · On-site

$20 - $22/hr

The Hospitality Manager will oversee daily operations, ensure service excellence, and mentor staff ... Conduct regular training sessions on customer service, guest relations, and operational procedures.

Landing

Hospitality Manager

Saint Louis, MO · On-site

$55K - $75K/yr

You will own segment of our properties - member experience, property relationships, housekeeping ... best customer experience in mind, and builds systems while using them. What you'll own

Tenzing Limited

Hospitality Manager

Houston, TX · On-site

... hospitality! Overview: Key Responsibilities * Working with the General Manager, some of your ... A focus on guest relationships and front door operations * Responding to guest compliments ...

Landing

Hospitality Manager

Austin, TX · On-site

$55K - $75K/yr

You will own segment of our properties - member experience, property relationships, housekeeping ... best customer experience in mind, and builds systems while using them. What you'll own

Landing

Hospitality Manager

Houston, TX · On-site

$55K - $75K/yr

You will own segment of our properties - member experience, property relationships, housekeeping ... best customer experience in mind, and builds systems while using them. What you'll own

Chick-fil-A

Hospitality Manager

Germantown, MD · On-site

$21 - $30/hr

Strong track record of results in operations, team leadership, and customer service * Ability to ... You have likely managed restaurant shifts, directed catering teams, or overseen hospitality staff ...

Workstream

Hospitality Manager

Clarksburg, MD · On-site

Strong track record of results in operations, team leadership, and customer service * Ability to ... You have likely managed restaurant shifts, directed catering teams, or overseen hospitality staff ...

Chick-fil-A

Hospitality Manager

Stafford, VA · On-site

$18 - $23/hr

Previous supervisory or leadership experience in hospitality, food service, or customer-facing roles preferred * High emotional intelligence, with the ability to coach and manage team dynamics

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Customer Relationship Hospitality Manager information

See salary details

$28K

$80.7K

$140.5K

How much do customer relationship hospitality manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer relationship hospitality manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is a customer relationship hospitality manager?

A Customer Relationship Hospitality Manager is a professional responsible for managing and improving the interactions between a hospitality business and its guests. Their main goal is to ensure high levels of customer satisfaction and loyalty by addressing guest needs, handling complaints, and implementing strategies to enhance the guest experience. They often oversee guest services, monitor feedback, and collaborate with other departments to maintain service standards. This role is crucial in hotels, resorts, and other hospitality establishments that prioritize customer service.

How does a customer relationship hospitality manager typically collaborate with other departments to enhance guest satisfaction?

Customer Relationship Hospitality Managers work closely with teams such as front desk, housekeeping, food and beverage, and marketing to ensure a seamless guest experience. They frequently communicate guest preferences, feedback, and any special requests to relevant departments, enabling personalized service. By coordinating with other managers and staff, they help resolve issues quickly and implement service improvements based on guest insights. This cross-departmental collaboration is essential for maintaining high satisfaction levels and fostering guest loyalty.

What are the key skills and qualifications needed to thrive as a customer relationship hospitality manager, and why are they important?

To thrive as a Customer Relationship Hospitality Manager, you need a strong background in hospitality management, customer service expertise, and ideally a bachelor’s degree in hospitality or a related field. Familiarity with customer relationship management (CRM) software, property management systems (PMS), and reservation platforms is typically required. Excellent interpersonal skills, emotional intelligence, and problem-solving abilities help you build lasting guest relationships and effectively handle complaints. These skills are crucial for ensuring guest satisfaction, repeat business, and the overall reputation of the hospitality establishment.

What are popular job titles related to Customer Relationship Hospitality Manager jobs?

For Customer Relationship Hospitality Manager jobs, the most frequently searched job titles are:

Infographic showing various Customer Relationship Hospitality Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.

Restaurant Hospitality Manager

Fort Worth, TX • On-site

Gecko Hospitality
1 - 10 employees
Learn more about Gecko Hospitalityexternal

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Key responsibilities

  • Execute exceptional customer service for guests.

  • Train and develop staff while ensuring adherence to company policies, procedures, and guidelines.

  • Manage financial reports and work towards achieving financial goals.

Job description

Restaurant Hospitality Manager

Polished Casual Pizza Concept

Fort Worth Texas

$60k to $65k plus bonus

We are searching for an enthusiastic and dedicated Hospitality Manager to bring their energy and talent to our restaurant. If this sounds like the career opportunity you are looking for, apply today Our company began with a simple concept: great food and great company. Everything we serve is made with dedication, fresh ingredients, and love. Our restaurants serve as a fun family gathering place that all can enjoy. By the time our guests leave, we want them to be already looking forward to their next visit with us. To take advantage of this opportunity, apply today for the Hospitality Manager position for our location in Fort Worth, Texas.

 

Title of Position: Hospitality Manager

Job Description: The Hospitality Manager will be responsible for executing exceptional customer service. The Hospitality Manager and the rest of the Management Team will be responsible for training and developing staff and ensuring that all company policies, procedures, and guidelines are always followed. Financial reports and the achievement of financial goals will be the responsibility of the Hospitality Manager. The Hospitality Manager must have an open line of communication between FOH, BOH, and Management. The Hospitality Manager must always lead by example, with the highest integrity, and will provide all guests with exceptional customer service. Hospitality or Service Manager experience is a perk.

Benefits:

  • Competitive Starting Salary
  • Medical, Dental, & Vision Insurance
  • Life Insurance
  • Advancement Opportunities
  • Great Company Culture

 

Qualifications:

  • The Hospitality Manager must have 2 + years of high-volume restaurant management experience
  • A requirement for the Hospitality Manager is a passion for development and mentoring others
  • The Hospitality Manager must be proficient in achieving solid financial results and must be proficient in Microsoft Word and Excel.
  • The Hospitality Manager must be extremely guest-oriented and possess strong leadership skills
  • The Hospitality Manager must possess a valid driver's license, must be eligible to work in the United States, and pass a background check. 
  • Apply Now – Hospitality Manager

Company Description

Gecko Hospitality, named to Forbes' list of America’s Best Recruiting Firms for the last 7 years, offers the largest selection of restaurant, catering, grocery, corporate dining, senior living, healthcare food service, K-12 food service, and higher education food service positions. Our hospitality-exclusive team covers all 50 states, Canada, UK, and Ireland and offers professional placement services with over 120 dedicated hospitality experts.

With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well-respected in the hospitality industry for enhancing hospitality careers.

Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From fast food to fine dining, Gecko recruit’s management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.