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Customer Relationship Executive Jobs in Rochester, MI

Workhorse

CRM Sales Operations Analyst

Wixom, MI

Support recurring executive reporting and ad hoc business analysis requests. * Assist leadership ... Experience supporting CRM and ERP integrations. * Experience working closely with Finance and ...

Workhorse

CRM Sales Operations Analyst

Wixom, MI

Support recurring executive reporting and ad hoc business analysis requests. * Assist leadership ... Experience supporting CRM and ERP integrations. * Experience working closely with Finance and ...

Fusion Transport

Jr Account Executive

Auburn Hills, MI · On-site

Familiarity with CRM software and sales tracking tools. * Bachelor's degree in Business, Marketing ... Account Executive to identify trends and areas for improvement. Familiarity with CRM software ...

The Rockridge Group

Account Executive

Detroit, MI · On-site

Title: ACCOUNT EXECUTIVE Location: 2310 Park Avenue, Detroit, MI 48201 Your Role : Account ... Maintain consistent and detailed use of Client Relationship Management (CRM) system to track and ...

Reply

Account Executive

Detroit, MI

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

Reply

Account Executive

Detroit, MI · On-site

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

Reply

Account Executive

Detroit, MI

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

ConnectPay

Sales Executive

Detroit, MI

A ConnectPay Sales Executive plays a critical role in the growth of the company. Attracting new ... CRM database Qualifications Proven sales experience with track record of over-achieving quota ...

ConnectPay

Sales Executive

Detroit, MI · On-site

A ConnectPay Sales Executive plays a critical role in the growth of the company. Attracting new ... CRM database Qualifications • Proven sales experience with track record of over-achieving quota ...

SS 567 University, LLC

Account Executive

Troy, MI · On-site

$40K - $50K/yr

We are seeking a responsible and detail-oriented individual to fill our Account Executive (AE) role ... Record all sales activities through company CRM * Stay up to date and fluent with sales tech stack.

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All JobsCustomer Relationship JobsCustomer Relationship Executive JobsCustomer Relationship Executive Jobs in Rochester, MI

Customer Relationship Executive information

See Rochester, MI salary details

$42.8K

$87.1K

$131.2K

How much do customer relationship executive jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer relationship executive in Rochester, MI is $87,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $95,700.00 per year, depending on experience, location, and employer.

What are some common challenges Customer Relationship Executives face when managing client expectations?

Customer Relationship Executives often encounter challenges such as balancing multiple client needs, resolving conflicts efficiently, and ensuring timely communication. It can be demanding to manage client expectations while aligning them with the company's capabilities and resources. Successful executives use strong interpersonal skills, proactive updates, and clear documentation to maintain trust and satisfaction. Regular training and collaboration with sales, support, and product teams also help address these challenges effectively.

What is the difference between Customer Relationship Executive vs Customer Service Representative?

AspectCustomer Relationship ExecutiveCustomer Service Representative
Primary RoleBuilds and maintains long-term customer relationships to enhance loyalty and retentionHandles customer inquiries, complaints, and provides support for immediate issues
Required SkillsCommunication, relationship management, sales skillsCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, CRM systems, sales-focusedCall centers, help desks, retail stores
Common Industry UsageBanking, insurance, telecom, retailRetail, telecom, hospitality, e-commerce

While both roles involve customer interaction, a Customer Relationship Executive focuses on building long-term relationships and driving customer loyalty, often with a sales component. In contrast, a Customer Service Representative primarily addresses immediate customer issues and provides support. Both roles require strong communication skills but differ in their strategic versus transactional focus.

What qualifications are needed to be an RM?

To become a Customer Relationship Executive, candidates typically need a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal skills, and experience with customer management tools are also important. Relevant certifications in customer relationship management can enhance prospects.

What does a customer relationship executive do?

A customer relationship executive manages interactions with clients to build strong relationships, ensure customer satisfaction, and retain business. They handle inquiries, resolve issues, and may use CRM software to track customer data and preferences, often working in a fast-paced environment. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Relationship Executive, and why are they important?

To thrive as a Customer Relationship Executive, you need strong interpersonal skills, a customer service mindset, and a background in business administration or a related field. Familiarity with CRM software, sales platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and problem-solving abilities are standout soft skills in this role. These skills and qualities are crucial for building lasting client relationships, ensuring customer satisfaction, and driving business growth.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can offer six-figure salaries. These roles typically require extensive experience, leadership skills, and a strong understanding of customer relations strategies.

Is being an RM a stressful job?

A Customer Relationship Executive role can be stressful due to the need to manage client expectations, handle complaints, and meet sales or service targets. The job often requires strong communication skills, multitasking, and working under pressure, especially in fast-paced environments. However, stress levels vary depending on the company, workload, and individual resilience.
What are the most commonly searched types of Customer Relationship jobs in Rochester, MI? The most popular types of Customer Relationship jobs in Rochester, MI are:
What job categories do people searching Customer Relationship Executive jobs in Rochester, MI look for? The top searched job categories for Customer Relationship Executive jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Customer Relationship Executive jobs? Cities near Rochester, MI with the most Customer Relationship Executive job openings:
Customer Relationship Executive jobs near you
Infographic showing various Customer Relationship Executive job openings in Rochester, MI as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $87,071 per year, or $41.9 per hour.
Client Relationship Executive - Office of the CFO Managed Services

Client Relationship Executive - Office of the CFO Managed Services

Pwc

Detroit, MI

$122K - $504K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

24th of 73 rated business consultants

Job description

Industry/Sector

Not Applicable

Specialism

IFS - Clients & Markets

Management Level

Director

Job Description & Summary

The Opportunity

As a Client Relationship Executive - Office of the CFO Managed Services, you will play a pivotal role in fostering and maintaining strategic alliances within our Internal Firm Services practice. Your focus will be on building and nurturing relationships with key stakeholders, driving collaboration and innovation to deliver exceptional service. As a Director, you will set the strategic direction and lead business growth efforts, making impactful decisions while overseeing multiple projects. You will inspire others by translating vision into actionable strategies, cultivating potential in your team, and maintaining executive-level relations.

In this role, you will leverage your skills in customer relationship management and cross-functional collaboration to enhance client satisfaction and drive business outcomes. You will be instrumental in shaping the direction of projects and mentoring the next generation of leaders, all while upholding our reputation for quality, integrity, and inclusion. This position offers a unique opportunity to work within a dynamic environment where people and technology thrive together, maximizing stakeholder satisfaction and leveraging our collective strength across the PwC Network.

Responsibilities

- Developing and executing strategic sales initiatives to drive revenue growth and market penetration
- Building and maintaining strong relationships with key clients and stakeholders to enhance customer relationship management
- Leading cross-functional collaboration efforts to align sales strategies with organizational goals
- Coordinating sales programs and initiatives to optimize performance and achieve targets
- Utilizing analytical thinking to assess market trends and forecast market penetration opportunities
- Innovating and implementing creative solutions to address client needs and improve service excellence
- Mentoring and coaching team members to foster professional growth and development
- Promoting systemic thinking to identify and leverage strategic alliances for mutual benefit
- Applying a strategic mindset to guide decision-making and drive business outcomes
- Facilitating external relationships to expand the organization's network and influence

What You Must Have

- At least a Bachelor's degree

- At least 8 years of experience in sector, account or relationship management with a track record of driving demand generation and driving successful programs

What Sets You Apart

- Preference for a Bachelor's degree
- Demonstrating strategic alliances and relationship building
- Excelling in customer relationship management
- Utilizing analytical thinking for market penetration forecasts
- Coordinating sales programs and strategies
- Innovating through creativity and rapid experimentation
- Embracing change and fostering cross-functional collaboration

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $122,500 - $423,780. For residents of Washington state the salary range for this position is: $122,500 - $504,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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