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Customer Relationship Executive Jobs in Rochester, MI

Socket.dev

Account Executive

Farmington Hills, MI · On-site

$150 - $200/hr

Maintain exceptional CRM hygiene and documentation. * Develop executive-level customer relationships. * Demonstrate strong business acumen and consultative selling skills. * Represent LSPedia ...

New

LSPedia Inc

Account Executive

Farmington Hills, MI · On-site

Maintain exceptional CRM hygiene and documentation. * Develop executive-level customer relationships. * Demonstrate strong business acumen and consultative selling skills. * Represent LSPedia ...

Lspedia Inc

Account Executive

Farmington Hills, MI · On-site

$100 - $125/hr

Maintain exceptional CRM hygiene and documentation. * Demonstrate strong business acumen and ... Build executive relationships with business and technical decision makers. * Develop solution ...

Fusion Transport

Jr Account Executive

Auburn Hills, MI · On-site

Familiarity with CRM software and sales tracking tools. * Bachelor's degree in Business, Marketing ... Account Executive to identify trends and areas for improvement. Familiarity with CRM software ...

The Rockridge Group

Account Executive

Detroit, MI

Title: ACCOUNT EXECUTIVE Location: 2310 Park Avenue, Detroit, MI 48201 Your Role : Account ... Maintain consistent and detailed use of Client Relationship Management (CRM) system to track and ...

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Account Executive

Detroit, MI · On-site

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

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Account Executive

Detroit, MI

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

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Account Executive

Detroit, MI · On-site

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

ConnectPay

Sales Executive

Detroit, MI

A ConnectPay Sales Executive plays a critical role in the growth of the company. Attracting new ... CRM database Qualifications Proven sales experience with track record of over-achieving quota ...

Tyler Technologies, Inc.

Account Executive

Troy, MI · On-site

$80 - $100/hr

The Account Executive must live in the territory: Illinois, Minnesota, Michigan, or Missouri ... Previous experience working in a sales CRM system is a plus. * Familiarity with government sales ...

ConnectPay

Sales Executive

Detroit, MI · On-site

A ConnectPay Sales Executive plays a critical role in the growth of the company. Attracting new ... CRM database Qualifications • Proven sales experience with track record of over-achieving quota ...

SS 567 University, LLC

Account Executive

Troy, MI · On-site

$40K - $50K/yr

We are seeking a responsible and detail-oriented individual to fill our Account Executive (AE) role ... Record all sales activities through company CRM * Stay up to date and fluent with sales tech stack.

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All JobsCustomer Relationship JobsCustomer Relationship Executive JobsCustomer Relationship Executive Jobs in Rochester, MI

Customer Relationship Executive information

See Rochester, MI salary details

$42.8K

$87.1K

$131.2K

How much do customer relationship executive jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer relationship executive in Rochester, MI is $87,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $95,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Relationship Executive?

To thrive as a Customer Relationship Executive, you need strong interpersonal skills, a customer service mindset, and a background in business administration or a related field. Familiarity with CRM software, sales platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and problem-solving abilities are standout soft skills in this role. These skills and qualities are crucial for building lasting client relationships, ensuring customer satisfaction, and driving business growth.

What are some common challenges Customer Relationship Executives face when managing client expectations?

Customer Relationship Executives often encounter challenges such as balancing multiple client needs, resolving conflicts efficiently, and ensuring timely communication. It can be demanding to manage client expectations while aligning them with the company's capabilities and resources. Successful executives use strong interpersonal skills, proactive updates, and clear documentation to maintain trust and satisfaction. Regular training and collaboration with sales, support, and product teams also help address these challenges effectively.

What is the difference between Customer Relationship Executive vs Customer Service Representative?

AspectCustomer Relationship ExecutiveCustomer Service Representative
Primary RoleBuilds and maintains long-term customer relationships to enhance loyalty and retentionHandles customer inquiries, complaints, and provides support for immediate issues
Required SkillsCommunication, relationship management, sales skillsCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, CRM systems, sales-focusedCall centers, help desks, retail stores
Common Industry UsageBanking, insurance, telecom, retailRetail, telecom, hospitality, e-commerce

While both roles involve customer interaction, a Customer Relationship Executive focuses on building long-term relationships and driving customer loyalty, often with a sales component. In contrast, a Customer Service Representative primarily addresses immediate customer issues and provides support. Both roles require strong communication skills but differ in their strategic versus transactional focus.

What does a customer relationship executive do?

A customer relationship executive manages interactions with clients to build strong relationships, ensure customer satisfaction, and promote loyalty. They handle inquiries, resolve issues, and may use CRM software to track customer data and preferences, often working in a fast-paced environment. Strong communication and problem-solving skills are essential for this role.

What are the most commonly searched types of Customer Relationship jobs in Rochester, MI?

The most popular types of Customer Relationship jobs in Rochester, MI are:

What job categories do people searching Customer Relationship Executive jobs in Rochester, MI look for?

The top searched job categories for Customer Relationship Executive jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Customer Relationship Executive jobs?

Cities near Rochester, MI with the most Customer Relationship Executive job openings:

Customer Relationship Executive jobs near you
Infographic showing various Customer Relationship Executive job openings in Rochester, MI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $87,071 per year, or $41.9 per hour.

Account Executive

Socket.dev

Farmington Hills, MI • On-site

$150 - $200/hr

Other

Posted 3 days ago

New

Job description

SaaS Enterprise Account Executive Position Description

Department: Sales
Reports To: Director of Sales
Classification: Exempt

Position Summary

The Enterprise Account Executive is responsible for generating new Annual Recurring Revenue (ARR) by managing the full enterprise sales cycle for LSPedia's SaaS solutions. This role develops and closes strategic opportunities with pharmaceutical manufacturers, wholesale distributors, 3PLs, and other healthcare supply chain organizations. The ideal candidate is a consultative enterprise sales professional who excels at navigating complex buying processes, building executive relationships, and consistently achieving revenue goals while collaborating across the organization.

Success Metrics

Success in this role is measured by the ability to:

  • Consistently achieve or exceed assigned sales quotas.
  • Build andmaintaina predictable, qualified sales pipeline.
  • Deliveraccuraterevenue forecasts.
  • Execute disciplined opportunity management using the company's salesmethodology.
  • Maintain exceptional CRM hygiene and documentation.
  • Develop executive-level customer relationships.
  • Demonstrate strong business acumen and consultative selling skills.
  • Represent LSPedia professionally with customers, partners, and industry organizations.
Primary Responsibilities Revenue Generation
  • Achieve and exceed assigned annual and quarterly revenueobjectives.
  • Develop and execute strategic territory and account plans to maximize marketopportunity.
  • Build andmaintaina healthy pipeline through prospecting, referrals, partner relationships, marketing-generated leads, and outbound business development.
  • Manage the complete enterprise sales cycle frominitialdiscovery through contract execution.
  • Negotiate commercial agreements whilemaintainingpricingintegrity and profitability.
  • Accurately forecast opportunities andmaintainpredictable sales performance.
Enterprise Sales Leadership
  • Lead consultative sales engagements from discovery through contract execution.
  • Build executive relationships with business and technical decision makers.
  • Develop solution strategies with Sales Engineering and Product teams.
  • Deliver presentations, demonstrations, proposals, and business cases.
  • Navigate complex procurement, legal, and contracting processes.
  • Identifyexpansion opportunities and support long-term customer growth.
Territory Planning & Business Development
  • Develop strategic territory and account plans.
  • Build qualifiedpipelinethrough prospecting, partners, referrals, and marketing programs.
  • Prioritize opportunities using ICP criteria.
  • Represent LSPedia at customer meetings and industry events.
Cross-Functional Collaboration
  • Partner with Sales Engineering, Marketing, Product Management, Customer Success, and Professional Services.
  • Share market intelligence and competitive insights.
  • Participate in forecasting, pipeline reviews, and sales planning.
  • Contribute to a culture of accountability, collaboration, and continuous improvement.
Required Qualifications

Experience selling pharmaceutical supply chain, DSCSA, serialization, healthcare SaaS, regulatory, or workflow automation solutions is strongly preferred.

  • Bachelor's degree preferred.
  • 5+ years of enterprise B2B SaaS sales experience.
  • Proven success selling complex software solutions with multiple stakeholders.
  • Consistenttrack recordof quota attainment.
  • Excellent executive communication, presentation, and negotiation skills.
  • Strong business acumen with the ability to communicate ROI and business value.
  • Experience in pharmaceutical, healthcare, life sciences, supply chain, or other regulated industries.
  • Proficiencywith CRM platforms (HubSpot), Microsoft 365, and virtual selling technologies.
  • Ability to travel as needed (approximately 25-40%).
Key Competencies
  • Consultative Selling
  • Strategic Account Management
  • Business Development
  • Executive Presence
  • Negotiation
  • Forecast Management
  • Cross-Functional Collaboration
Success Metrics

Performance will be measured using a balanced scorecard that includes:

  • Annual Recurring Revenue (ARR)
  • New Customer Acquisition
  • Qualified Pipeline Growth
  • Forecast Accuracy
  • Win Rate
  • CRM Discipline & Data Quality
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