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Customer Relationship Associate Jobs in Calgary, AB

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Excellent customer service and relationship management skills are required * Strong organizational ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Excellent customer service and relationship management skills are required * Strong organizational ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Excellent customer service and relationship management skills are required * Strong organizational ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Excellent customer service and relationship management skills are required * Strong organizational ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Excellent customer service and relationship management skills are required * Strong organizational ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Excellent customer service and relationship management skills are required * Strong organizational ...

Maintain accurate lead, client, and activity information in our CRM * Ensure lead activities and follow-ups are properly tracked, updated, and completed * Maintain an organized prospect database

Maintain accurate lead, client, and activity information in our CRM * Ensure lead activities and follow-ups are properly tracked, updated, and completed * Maintain an organized prospect database

Vehicle Sales Associate

Calgary, AB ยท On-site

CA$53K/yr

Calgary The Vehicle Sales Associate is responsible for supporting the sale of Ryder's used ... Working closely with the Vehicle Sales Manager, this role combines customer relationship management ...

Customer Experience Associate

Calgary, AB ยท On-site

CA$22.50 - CA$28.33/hr

We strive to build deep and long-lasting relationships with our customers by performing a broad ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Customer Experience Associate

Calgary, AB ยท On-site

CA$22.50 - CA$28.33/hr

We strive to build deep and long-lasting relationships with our customers by performing a broad ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Customer Experience Associate

Calgary, AB ยท On-site

CA$22.50 - CA$28.33/hr

We strive to build deep and long-lasting relationships with our customers by performing a broad ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...

We strive to build deep and long-lasting relationships with our customers by performing a broad ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Sales Associate

Okotoks, AB ยท On-site

CA$15/hr

Training & development Job Summary As a Sales Associate at Anytime Fitness Okotoks, you'll play a ... Comfortable working with technology (CRM systems, email, etc.) * Able to work a flexible schedule ...

Customer Experience Associate

Calgary, AB ยท On-site

CA$22.50 - CA$28.33/hr

We strive to build deep and long-lasting relationships with our customers by performing a broad ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Showing results 21-40

Customer Relationship Associate information

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

Is a customer relationship associate an entry level job?

A customer relationship associate is often considered an entry-level position that typically requires good communication skills and basic customer service experience. Many employers provide on-the-job training, making it accessible to candidates without extensive prior experience.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during busy periods or when managing difficult customers. The job may involve multitasking and meeting performance targets, but stress levels vary depending on the work environment and individual skills. Proper training and support can help manage workload-related stress.

What are the most commonly searched types of Customer Relationship jobs in Calgary, AB?

The most popular types of Customer Relationship jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Customer Relationship Associate jobs?

Cities near Calgary, AB with the most Customer Relationship Associate job openings:

Infographic showing various Customer Relationship Associate job openings in Calgary, AB as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Full-time

Re-posted 9 days ago


Job description

Job Description Our Calgary client is looking for a Licensed Investment Associate who will report to an Investment Advisor, and you will leverage your industry knowledge, business development and customer service skills to provide exceptional customer and financial services to our clients and internal partners. As the Investment Associate, you will: Research, analyze and execute trade orders across a portfolio of securities in an accurate and timely manner Process a variety of account activities (converting RRSP to RRIF, setting up RRIF payments, estates, beneficiary updates, etc.) Process a variety of transactions (ex: issuing cheques, deposits, contributions and withdrawals, incoming and outgoing transfers) Process trades and provide quotes Assist in researching products, services, and investment opportunities (equites, bonds, structured notes, discretionary products etc.) Assist with business development by coordinating opportunities with Centers of Influence, following up on prospective client leads, using a CRM tool to develop pipeline and opportunities for revenue and asset under administration growth Help draft the client financial newsletter by gathering information; preparing and editing articles; designing graphic presentation; preparing and distributing to clients Respond to client emails and phone calls in a timely, warm and friendly manner Proactively maintain current knowledge of policy and procedure changes within the firm and industry Commit to a rigorous follow up relating to all client transactions to ensure proper processing and minimize errors Maintain client files to ensure all documentation and notes are compliant within industry regulations. Acts as a resource person for clients (ex: generating specialized reports, questions about specific products) Provide client account reports, portfolio reviews, tax reports, etc

Perform other duties as assigned Your education and qualifications include: A minimum of 5 years' industry experience, preferably in an administrative, trading or operational capacity Diploma in business administration, accounting, finance, or similar field of study, Bachelor's degree preferred Professional designation such as PFP, CFA or CFP considered an asset Comprehensive knowledge of topics related to the financial and securities industry, including investment and insurance products and services Strong organizational skills with excellent attention to detail Demonstrate a reliable work ethic with the ability to manage multiple, competing priorities Ability to adapt quickly to changing needs and work requirements Customer-focused attitude with a commitment to providing extraordinary Demonstrate a high proficiency in Microsoft Office tools and financial software Conditions of Employment: Must be legally eligible to work in Canada Current and maintained registration as an IR, including completion of all courses and experience requirements, with IIROC with the ongoing requirement to fulfill Continuing Education requirements Completion of CSC and CPH A background check, satisfactory to the employer, will be required of the successful applicant prior to commencing employment If you are interested in this opportunity, please send a copy of your resume to Amy at aanderson@klopprichards.com quoting JOB-5637. Klopp Richards & Associates would like to thank all applicants in advance for their interest in this opportunity.