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Customer Relationship Associate Jobs in California

Supports implants of all CRM products post sign-off * Provides on-call support as needed on ... Associate's Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work ...

Supports implants of all CRM products post sign-off * Provides on-call support as needed on ... Associate's Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work ...

Showing results 41-60

Customer Relationship Associate information

See California salary details

$24.7K

$46.5K

$66.1K

How much do customer relationship associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer relationship associate in California is $46,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,300.00 per year, depending on experience, location, and employer.

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

Is a customer relationship associate an entry level job?

A customer relationship associate is often considered an entry-level position that typically requires good communication skills and basic customer service experience. Many employers provide on-the-job training, making it accessible to candidates without extensive prior experience.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during busy periods or when managing difficult customers. The job may involve multitasking and meeting performance targets, but stress levels vary depending on the work environment and individual skills. Proper training and support can help manage workload-related stress.

What are the most commonly searched types of Customer Relationship jobs in California?

The most popular types of Customer Relationship jobs in California are:

What cities in California are hiring for Customer Relationship Associate jobs?

Cities in California with the most Customer Relationship Associate job openings:

Infographic showing various Customer Relationship Associate job openings in California as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,472 per year, or $22.3 per hour.

(USA) Senior Manager, Digital Media - CRM Operations

Walmart

Oakland, CA • On-site

$117K - $234K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,580 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...The Senior Manager, Digital Media, leads the development and execution of digital media campaigns and initiatives to enhance operational performance and customer engagement. This role involves managing multiple projects, optimizing processes, and driving continuous improvement through campaign complexities and operational enhancement, and collaboration with cross-functional teams. The position requires strong leadership in mentoring associates, fostering a high-performing environment, and ensuring compliance with company policies and standards. By aligning digital strategies with business objectives, the Senior Manager supports sustainable growth and delivers measurable results that advance the company’s mission and values.
About the team:
The CRM Operations team supports the development and execution of marketing campaigns across channels, including email, push notifications, and in-app messaging. The team collaborates with partners including CRM and Lifecycle, Retail Marketing, W+, Walmart Business teams to deliver end-to-end campaign management. Responsibilities include requirements and data discovery, audience management, and process improvement. The team launches thousands of campaigns annually, sending billions of messages. Leading platform innovation for the CRM and Lifecycle team with AI, the team works closely with global partners to enhance marketing strategies, personalization, and operational efficiency, driving continuous growth and impactful customer engagement. What you'll do...
  • Lead the execution of digital media strategies by developing and communicating business plans aligned with operational priorities.
  • Oversee multiple projects, managing resources, schedules, and risks to ensure timely delivery and compliance with regulations.
  • Mentor and develop team members through coaching, performance evaluations, and recognition to build a high-performing environment.
  • Analyze data and metrics to evaluate campaign effectiveness, identify improvement opportunities, and implement quality enhancement processes.
  • Collaborate cross-functionally to integrate strategic initiatives, remove barriers, and drive continuous improvement in digital media operations.
  • Promote adherence to company policies, ethical standards, and operational excellence across all activities.
​What you'll bring...
  • Proven expertise in CRM Marketing, CRM Operations, campaign management, and digital marketing operations to drive business growth.
  • Strong skills in team, operations, and process management to optimize media performance.
  • Demonstrated ability to lead and motivate teams through mentorship, coaching, and performance management.
  • Experience managing complex projects with effective decision making and process improvement capabilities.
  • Proficiency in customer relationship management, CRM B2C platforms such as Braze and Salesforce Marketing Cloud (SFMC), and collaboration with cross-functional partners.
  • Adaptability to evolving business needs and commitment to continuous learning and operational excellence.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Marketing, Business, or related field and 3 years’ experience in marketing or related field OR 5 years’ experience in marketing or related field Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Digital marketing (for example, affiliate marketing, display advertising), Leading a cross-functional team Primary Location... 850 Cherry Ave, San Bruno, CA 94066-3031, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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