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Customer Relationship Associate Jobs in Alberta (NOW HIRING)

Go Auto

Sales Associate (T&T Honda)

Calgary, AB · On-site

Automotive Sales Associate T&T Honda | Calgary, Alberta T&T Honda is growing, and we are hiring ... Maintain accurate customer notes and follow-up activity in the dealership CRM * Follow up ...

Go Auto

Sales Associate (T&T Honda)

Calgary, AB · On-site

Automotive Sales Associate T&T Honda | Calgary, Alberta T&T Honda is growing, and we are hiring ... Maintain accurate customer notes and follow-up activity in the dealership CRM * Follow up ...

Go Auto

Sales Associate (T&T Honda)

Calgary, AB · On-site

Automotive Sales Associate T&T Honda | Calgary, Alberta T&T Honda is growing, and we are hiring ... Maintain accurate customer notes and follow-up activity in the dealership CRM * Follow up ...

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All JobsCustomer Relationship Associate JobsCustomer Relationship Associate Jobs in Alberta

Customer Relationship Associate information

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

Is a Customer Relationship Associate an entry level job?

A Customer Relationship Associate position is often considered entry level, suitable for candidates with basic communication skills and a customer service background. Many roles require minimal prior experience and provide on-the-job training, making it accessible for recent graduates or those new to the field.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during high call volumes or difficult interactions. The job's stress level depends on factors such as workload, company environment, and communication skills, but it generally requires patience and problem-solving abilities. Proper training and time management can help manage stress effectively.
What are the most commonly searched types of Customer Relationship jobs in Alberta? The most popular types of Customer Relationship jobs in Alberta are:
What cities in Alberta are hiring for Customer Relationship Associate jobs? Cities in Alberta with the most Customer Relationship Associate job openings:
Customer Relationship Associate jobs near you
Infographic showing various Customer Relationship Associate job openings in Alberta as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Sales Associate

City Wide Facility Solutions

Edmonton, AB • On-site

Full-time

Re-posted 4 days ago

Job description

Join the team at City Wide Facility Solutions - Edmonton, as a Sales Associate and embark on a rewarding career in sales within the building maintenance industry! We are looking for a dedicated and enthusiastic individual to help us generate new business opportunities and support our sales team in delivering exceptional service to our clients.

As a Sales Associate, you will be responsible for identifying sales prospects through proactive outreach, building relationships with potential clients, and assisting the sales team in closing deals. Your goal will be to set appointments and create a pipeline of customers looking for our facility solutions.

Key Responsibilities:

  • Conduct research to identify new business opportunities and potential clients.
  • Make outbound calls and send targeted emails to engage prospects and schedule appointments for the sales team.
  • Assist in preparing proposals and presentations for clients.
  • Utilize the company CRM to track leads and manage customer relationships.
  • Collaborate with the sales team in developing effective sales strategies and campaigns.
  • Provide exceptional customer service to current and potential clients, ensuring client satisfaction.

This is a fantastic opportunity for individuals eager to grow their sales careers and contribute to the success of a dynamic company!

Requirements

Qualifications:

  • High school diploma or equivalent; Bachelor’s degree preferred.
  • Previous experience in sales or customer service is a plus.
  • Strong communication skills, both written and verbal.
  • Ability to build and maintain professional relationships.
  • Self-motivated and goal-oriented.
  • Proficiency in Microsoft Office Suite.
  • Experience with CRM software is beneficial.
  • Must have a valid driver's license and reliable transportation.

This position is perfect for someone looking to get their foot in the door of a thriving industry with plenty of room for growth and advancement!

Benefits

City Wide offers a competitive compensation and an UNCAPPED commission plan in this position.

Includes comprehensive benefits after the probationary period.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 110 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at

City Wide is an Equal Opportunity Employer.