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Customer Relations Manager Jobs in Springfield, MO

055 Price Cutter

Guest Relations

Forsyth, MO · On-site

... Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and ...

089 Price Cutter

Guest Relations

Conway, MO · On-site

... Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and ...

073 Country Mart

Guest Relations

Forsyth, MO · On-site

... Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and ...

055 Price Cutter

Guest Relations

Nixa, MO · On-site

... Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and ...

086 Price Cutter

Guest Relations

Marshfield, MO · On-site

... Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and ...

Traveling with Tasha

Customer Care Associate

Springfield, MO · On-site

$13.25 - $18.25/hr

About the job Customer Care Associate Overview We are looking for a Customer Relations Specialist ... This position is fully remote and well suited for individuals who enjoy helping others, managing ...

135 Fuel Station

C-Store Manager

Springfield, MO · On-site

... Relations Manager, Store Office Manager Directs: Carry-Outs Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and ...

004 Price Cutter

Asset Protection Manager

Ozark, MO · On-site

Store Office Assistant, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees ...

073 Country Mart

Asset Protection Manager

Forsyth, MO · On-site

Store Office Assistant, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees ...

006 King Cash Saver

Asset Protection Manager

Ozark, MO · On-site

Store Office Assistant, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Springfield, MO

Customer Relations Manager information

See Springfield, MO salary details

$11

$24

$45

How much do customer relations manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer relations manager in Springfield, MO is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.41 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in Springfield, MO?

The most popular types of Customer Relations jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Customer Relations Manager jobs?

Cities near Springfield, MO with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $50,614 per year, or $24.3 per hour.

Guest Relations

055 Price Cutter

Forsyth, MO • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Guest Relations Associate
Full Time - Entry Level
Reports Directly to:
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager
Pyramid Foods Team Objective
Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! In this friendly, flexible team environment, you will play an important role in helping us to provide outstanding service in a clean and friendly atmosphere. Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.
Daily Operations
  • Maintaining exceptional customer service for all clientele
  • Adhering to "Meet and Greet" policies
  • Understanding all customer service functions such up cashiering, lottery, Western Union, Rug Doctor, video rental, in store charges, money orders, payroll check cashing, credit card machines, and hunting and fishing license sales
  • Assisting other departments as needed or learning other departments as needed including stocking tobacco areas
  • Evaluating that carry-outs offer and provide quick, efficient carry out service or parcel pick-up service to all customers.
  • Watching the Front End to ensure that all Front-End associates are focusing on the customer.
Company Standards
  • Developing knowledge of, and the ability to assist with, office and bookkeeping functions at store level.
  • Maintaining knowledge and training on all customer service transactions.
  • Complying with all company policies including following dress code and wearing name tag.

Basic Functions and Physical Requirements
Must be able to lift 50 lb. boxes on occasion and/or exert 25-50 lbs. of force frequently and/or 10-20 lbs. of force constantly while moving and handling materials and products. Must have dexterous use of both hands. Must be able to stand and move about to various workstations. Must be able to lift, carry, push, and pull items so that objects move toward areas of use. Must be able to use knives and other sharp instruments utilized in the preparations of food items and/or removing products from boxes.
This is medium work requiring good, corrected vision, hearing, lifting, carrying, stooping, kneeling, standing, reaching, pushing, pulling, and the ability to work on floors that sometimes become slippery.

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