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Customer Relations Assistant Jobs in Springfield, MO

006 King Cash Saver

Guest Relations

Ozark, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

052 Price Cutter

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

012 Price Cutter

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

088 Price Cutter

Guest Relations

Greenfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

050 Price Cutter/Rubys

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

085 Price Cutter

Guest Relations

Fair Grove, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

055 Price Cutter

Guest Relations

Nixa, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

017 Price Cutter

Guest Relations

Republic, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

004 Price Cutter

Guest Relations

Ozark, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

051 Price Cutter

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

035 Price Cutter

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

034 King Food Saver

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... on the customer. Company Standards * Developing knowledge of, and the ability to assist with ...

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Showing results 1-20

All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Springfield, MO

Customer Relations Assistant information

See Springfield, MO salary details

$16K

$41.2K

$53.2K

How much do customer relations assistant jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer relations assistant in Springfield, MO is $41,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,200.00 and $42,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Springfield, MO?

The most popular types of Customer Relations jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Customer Relations Assistant jobs?

Cities near Springfield, MO with the most Customer Relations Assistant job openings:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,228 per year, or $19.8 per hour.

Customer Relationship Assistant

The Bank of Missouri

Bolivar, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Working at The Bank of Missouri

At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.

About our Company

Staying in business for more than 125 years is hard. Really hard. If you think about it, we’ve endured many events, like the Great Depression and two World Wars. We’ve survived and thrived, thanks to our great customers and communities. We were founded on core values of accountability, community service and financial conservatism. Those principles are the reason we are still in business today. Caring for people and communities is our foundation!
We’ve built a reputation of being financially secure and community focused. We are an independent community bank and fully intend to stay that way. We are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve.

About this job:

The Customer Relationship Assistant (CRA) performs a variety of tasks, the most important of which involves serving as the first point of contact for our customers. The CRA is expected to maintain the highest standard of service while providing assistance to current and potential customers who seek guidance with routine transactions, have questions about new services and products or have issues they may be experiencing.

Here are some of the great benefits you will enjoy as a member of our team:

  • Competitive Salary
  • Personal paid time off, as eligible and paid holidays
  • 401K and Employee Stock Option Plan, as eligible
  • Generous medical, dental, vision, life and disability insurance
  • Fitness reimbursement
  • Learning, development and growth opportunities

As a Customer Relationship Assistant you will:

  • Understand and protect all customer information. Adhere to all customer confidentiality procedures.
  • Proactively engage customers with each interaction to build strong relationships
  • Accurately and efficiently process a wide variety of monetary transactions while adhering to the Bank’s procedures.
  • Confidently know our bank products and explain the benefits to our customers.
  • Actively listen to the customer in daily interactions and offers product recommendations when the product fills a financial need.
  • Balance cash drawers while adhering to bank policies
  • Play an active role in assisting the customer with problems or questions
  • Build, develop and maintain partnerships with team members to enhance the customer experience
  • Be an active participant in your own personal and professional development
  • Complete required training in a timely manner.

Qualifications for Success:

  • High school diploma or general education degree (GED); two to three years bank related experience and/or training; or equivalent combination of education and experience.
  • Customer service and cash handling skills are preferred.
  • Must be eager and willing to learn.

The Bank of Missouri is an Equal Opportunity Employer

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