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Customer Relations Manager Jobs in Sandy, UT (NOW HIRING)

Pattern

VP of Investor Relations

Lehi, UT

... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... We need a VP of Investor Relations to develop and execute a compelling investor strategy, build ...

Pattern

VP of Investor Relations

Lehi, UT · On-site

... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... We need a VP of Investor Relations to develop and execute a compelling investor strategy, build ...

Pattern

VP of Investor Relations

Lehi, UT · On-site

$200 - $250/hr

... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... We need a VP of Investor Relations to develop and execute a compelling investor strategy, build ...

Pattern

VP of Investor Relations

Lehi, UT · On-site

... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... We need a VP of Investor Relations to develop and execute a compelling investor strategy, build ...

Philo Ventures

Airport Relations Intern

Lehi, UT

$14 - $18.75/hr

Airport Relations - Intern About Altaport Altaport is enabling the introduction of Advanced Air ... Familiarity with and ability to manage the SaaS sales cycle * High levels of customer empathy ...

IRALOGIX,Inc

Customer Care Representative

Salt Lake City, UT · Remote

$16.50 - $22.25/hr

As a CUSTOMER ACCOUNT RELATIONS MANAGER, Serves as a trusted client contact across the retirement services ecosystem. You will combine financial service expertise, IRA operations knowledge, and ...

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Customer Relations Manager information

See Sandy, UT salary details

$11

$25

$47

How much do customer relations manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer relations manager in Sandy, UT is $25.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.71 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in Sandy, UT?

The most popular types of Customer Relations jobs in Sandy, UT are:

What cities near Sandy, UT are hiring for Customer Relations Manager jobs?

Cities near Sandy, UT with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Sandy, UT as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $52,881 per year, or $25.4 per hour.

VP of Investor Relations

Pattern

Lehi, UT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 hours ago

Job description

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. 
 
Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected].
 
Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces.

We need a VP of Investor Relations to develop and execute a compelling investor strategy, build strong relationships with analysts and institutional investors, and effectively communicate our financial performance and growth story.

This is a full-time role and will work a hybrid schedule based in Lehi, Utah.

 
What is a day in the life of a VP of Investor Relations?

  • Develop and execute the investor relations strategy, ensuring clear and compelling communication of the company's financial performance and strategic vision to investors and analysts.

  • Serve as the primary point of contact for institutional investors, analysts, and key stakeholders, fostering strong relationships to enhance market confidence.

  • Prepare and deliver quarterly earnings reports, investor presentations, and financial disclosures, working closely with the executive team and finance leadership.

  • Monitor market trends, analyst reports, and competitor performance to provide strategic insights and recommendations to executive leadership.

  • Collaborate with internal teams-including finance, legal, and communications-to ensure consistent messaging and compliance with SEC regulations.

What will I need to thrive in this role?

  • Bachelor's degree or higher in a relevant field.

  • 8+ years of experience in investor relations, equity research, or investment banking, with a strong preference for candidates from top-tier investment banks (Goldman Sachs, JPMorgan, Morgan Stanley, etc.) or leading asset management firms (BlackRock, Blackstone, Fidelity).

  • Must have experience working for a public company, with a deep understanding of the capital markets and investor relations best practices.

  • Strong preference for candidates with experience covering tech, internet, e-commerce, or consumer products/CPG sectors.

  • Exceptional financial acumen, including experience in sell-side or buy-side analyst roles (5+ years), with a proven ability to interpret and communicate financial metrics effectively.

  • Strong executive presence with the ability to engage, influence, and instill confidence in investors, analysts, and internal leadership.

What does high performance look like?

  • Quickly establishes credibility with investors, analysts, and executive leadership by demonstrating deep financial expertise and industry knowledge.

  • Develops and refines the company's investor messaging, ensuring it is clear, compelling, and aligned with the company's growth story.

  • Anticipates investor concerns and proactively addresses them, staying ahead of market sentiment and industry trends.

  • Builds a high-impact investor relations strategy that positions the company favorably, strengthening analyst coverage and institutional investor interest.

  • Effectively collaborates with the finance and executive teams to ensure all investor materials, earnings reports, and public disclosures are accurate, transparent, and strategically aligned.

What is my potential for career growth?

As the VP of Investor Relations, you will play a pivotal role in shaping the company's investor strategy and financial communications. This position offers a rare opportunity to establish and lead an IR function, working closely with executive leadership, board members, and top-tier institutional investors. Success in this role could position you for expanded leadership opportunities, as well as increased visibility within the industry.

 
What does success look like in the first 30, 60, 90 days?

First 30 Days:

  • Gain a deep understanding of the company's financials, market positioning, and competitive landscape.

  • Meet with key internal stakeholders, including the executive team, finance, legal, and communications teams, to align on investor relations priorities.

  • Establish relationships with key analysts and investors, introducing yourself and starting to build trust.

  • Review past investor materials and earnings reports to identify opportunities for improvement in messaging and strategy.

  • Develop an initial roadmap for enhancing investor engagement and analyst coverage.

First 60 Days:

  • Begin actively engaging with investors and analysts, providing insights and responding to inquiries confidently.

  • Collaborate with finance and executive teams to prepare for the next earnings call, ensuring key messages are refined and impactful.

  • Start implementing a targeted investor outreach strategy, identifying potential new investors and strengthening existing relationships.

  • Monitor and analyze investor sentiment and feedback to refine messaging and engagement tactics.

  • Assess industry trends and competitor positioning to adjust the company's investor relations approach accordingly.

First 90 Days:

  • Lead the preparation and execution of a successful earnings call or investor event, demonstrating a strong command of the company's financial narrative.

  • Develop a long-term investor relations strategy, including plans for roadshows, analyst days, and strategic investor targeting.

  • Strengthen analyst coverage and investor confidence by proactively managing relationships and providing valuable insights.

  • Work closely with the executive team to shape the company's market positioning.

  • Deliver measurable improvements in investor engagement and overall market perception.

What is the team like?
You will be supervised by Pattern's Chief Financial Officer. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.
Sounds great! What's the company culture?

We are looking for individuals who are:

  • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.

  • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

  • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

  • Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

  • Initial phone interview with Pattern's talent acquisition team

  • Behavioral interview with Pattern's Chief Financial Officer (30 minutes)

  • Behavioral interview with Pattern's VP of Finance (45 minutes)

  • Joint interview with Pattern's General Counsel and VP of Accounting (1 hour)

  • Onsite interviews with multiple company leaders, including Pattern's CEO

  • Professional reference checks

  • Executive review

  • Offer

How can I stand out as an applicant?

  • Discuss professional accomplishments with specific data to quantify examples

  • Provide insights on how you can add value and be the best addition to the team

  • Focus on mentioning how you would be partner obsessed at Pattern

  • Share experience on any side projects related to data and analytics

Why should I work at Pattern?
 
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:
 
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred. 
 
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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