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Customer Relations Manager Jobs in Addison, TX (NOW HIRING)

Collectorsuniverse

Supervisor, Customer Relations

Plano, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll report to the PSA Sr. Customer Relations Manager and work in-office at our Plano, TX office . Onsite requirement: This role requires you to be onsite in the office 5 days per week. What You'll ...

R2Gate America Inc

Customer Relations Representative

Irving, TX · On-site

$48K - $55K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Customer Relations Representative Summary As an integral member of our dynamic customer service ... Duties and Responsibilities Excellent management, organizational and communication (oral and ...

Bass Pro Shops

Customer Relations - Part Time

Grapevine, TX · On-site

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

DR Horton

Investor Relations Manager

Arlington, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Horton, Inc. is currently looking for a Investor Relations Manager . The right candidate will ... Conduct all business in a professional and ethical manner to serve customers and increase the ...

DR Horton, Inc.

Investor Relations Manager

Arlington, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Horton, Inc. is currently looking for a Investor Relations Manager . The right candidate will ... Conduct all business in a professional and ethical manner to serve customers and increase the ...

New

Forward Air

Customer Relations Coordinator

Euless, TX · On-site

The Customer Relations Coordinator provides frontline administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation ...

Cabela's

Customer Relations - Part Time

Grapevine, TX · On-site

$37K - $46K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

Bass Pro Shops

Customer Relations - Part Time

Grapevine, TX · On-site

$37K - $46K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Addison, TX

Customer Relations Manager information

See Addison, TX salary details

$11

$25

$48

How much do customer relations manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer relations manager in Addison, TX is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $30.24 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What cities near Addison, TX are hiring for Customer Relations Manager jobs?

Cities near Addison, TX with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Addison, TX as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,871 per year, or $25.9 per hour.

Customer Relations Manager-Stonebriar

Stonebriar Chevrolet

Frisco, TX • On-site

Full-time

Medical, Retirement

Re-posted 18 days ago

Job description

Are you a person who loves to work with customers and ensure they have had a great experience?  Are you someone who is organized and does great follow-up, as well as, holding others accountable for the same?  Are you an experienced Customer Relations Manager looking for a great opportunity?  Stonebriar Chevrolet is looking to add a Customer Relations Manager to our team.  This person will work with our sales staff and report to the General Manager.  They will help provide an outstanding customer experience by dealing with customers at delivery and during any follow up that is required after the sale for their vehicle.  This is a new position for us and will evolve over time.  This is an exciting opportunity for the right person who likes to get in and make things happen.

What’s in it for me/Benefit:

  • GREAT Team Environment
  • Competitive Wage
  • Health Insurance and 401K
  • Satisfaction from knowing you have helped our customers have a great experience

Abilities:

  • Ability to handle multiple requests at one time
  • Ability to deal with customers if they are angry or upset and work towards a resolution
  • Ability to work within a team environment to accomplish the goals of providing and outstanding experience for our customers
  • Ability to schedule and work within a set process to hold salespeople accountable to our processes and to get customer issues resolved quickly and efficiently
  • Ability to maintain CSI above manufacturers requirement

Qualifications:

  • Dealership experience is preferred but not required
  • Must be able to pass a background check which includes a drug screen
  • Must be able to work within a team environment and help teammates as necessary
  • Must be at least 18 years of age

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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