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Customer Relations Coordinator Jobs in Rochester, MN

Supervises and coordinates the activities of employees or performs the work of all job levels. Core ... Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ...

Supervises and coordinates the activities of employees or performs the work of all job levels. Core ... Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ...

Service Manager

Rochester, MN ยท On-site

$15 - $18.75/hr

Supervises and coordinates the activities of employees or performs the work of all job levels. Core ... Customer focused. * Professionalism. Reporting Relations: Accountable and Reports to: District ...

Delicatessen Department Manager

Rochester, MN ยท On-site

$45K/yr

Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ... Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and ...

Delicatessen Department Manager

Rochester, MN ยท On-site

$45K/yr

Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ... Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and ...

Pharmacy Department Manager

Rochester, MN ยท On-site

$75 - $85/hr

Customer focused. * Professionalism. Reporting Relations: Accountable and Reports to: District ... Recommends plans and coordinates sales and promotional programs for pharmacy department.

Fast and Fresh Assistant Manager

Rochester, MN ยท On-site

$19 - $23.75/hr

Customer focused * Professionalism Reporting Relations Accountable and Reports to: District Store ... Maintains standards, coordinates activities. Knowledge, Skills, Abilities and Worker ...

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Customer Relations Coordinator information

See Rochester, MN salary details

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How much do customer relations coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer relations coordinator in Rochester, MN is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.59 per hour, depending on experience, location, and employer.

What is a customer relations coordinator?

A customer relations coordinator is responsible for ensuring the highest level of customer service is being offered by a company. You work directly with the customer to ensure all their needs are being met. Your job duties include responding to customer service inquiries, addressing customer problems, and finding ways to improve the overall service of the company. The qualifications for a career as a customer relations coordinator include a high school diploma. Some employers, however, may prefer post-secondary education. A successful customer relations coordinator needs strong communication and interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer relations coordinator, and why are they important?

To thrive as a Customer Relations Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional interpersonal skills, patience, and attention to detail help you stand out in this role. These competencies are crucial for efficiently resolving customer concerns, building lasting relationships, and ensuring client satisfaction.

How does a customer relations coordinator typically interact with other departments to resolve client issues?

A Customer Relations Coordinator often serves as a vital link between clients and various internal teams such as sales, technical support, and operations. When a client issue arises, the coordinator gathers all necessary information, communicates the client's concerns to the appropriate departments, and follows up to ensure a timely resolution. This role requires strong communication and organizational skills, as coordinators must track progress, update clients, and ensure that solutions align with both customer expectations and company policies. Collaborating effectively with multiple teams is essential for maintaining high levels of customer satisfaction and trust.

What is the difference between Customer Relations Coordinator vs Customer Service Representative?

AspectCustomer Relations CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma typically required
Work EnvironmentOffice settings, client meetings, cross-department collaborationCall centers, retail, online support
Employer & Industry UsageBusinesses focusing on long-term customer engagementCustomer support across various industries
Common Search & ComparisonCustomer Relations CoordinatorCustomer Service Representative

The main difference is that Customer Relations Coordinators focus on building and maintaining long-term customer relationships, often involving strategic planning and cross-department collaboration. Customer Service Representatives primarily handle direct customer inquiries and support, typically in call centers or retail environments. Both roles require strong communication skills, but the Coordinator role often involves more relationship management and strategic tasks.

What are the most commonly searched types of Customer Relations jobs in Rochester, MN?

The most popular types of Customer Relations jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Customer Relations Coordinator jobs?

Cities near Rochester, MN with the most Customer Relations Coordinator job openings:

Infographic showing various Customer Relations Coordinator job openings in Rochester, MN as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,151 per year, or $20.7 per hour.

Commercial Roofing Project Manager

Schwickert's

Stewartville, MN โ€ข On-site

$75K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Description
Position at Schwickert's
POSITION SUMMARY:
Schwickert's Tecta America is looking for a Commercial Roofing Project Manager to join our team. This Project Manager will review plans, bid on jobs, and oversee the jobs won from start to finish. From coordinating with general contractors, vendors, suppliers, and customers to working closely with the Superintendent and project team, organization is a necessary skill for the role. Consider the Commercial Roofing Project Manager to be a big step into your career at Schwickert's, as we promote from within and celebrate our employees' successes.
Starting pay ranges from $75k-125K+ per year based on experience and qualifications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Develops and tracks sales, sales leads, and promotes department services. Interacts with other departments to promote cooperative sales and production efforts.
  • Oversees and directs efforts related to production and quality control.
  • Estimates job costs and presents all proposals to be submitted for review.
  • Performs the management of projects to meet targeted schedules and costs. Ensures rapid project close-out and turnover.
  • Resolves disputes with clients and past due accounts efficiently.
  • Reports on all issues which are or may be detrimental to the well-being of the company.
  • Maintains, institutes, and protects all company equipment, vehicles, and personnel policies.
  • Tracks and controls labor and material costs of jobs.
  • Set up individual projects.
  • Invoice contract and time and material projects.
  • Works with prime and subcontractors on all phases of projects including schedules, change orders, submittals, quality control, etc.
  • Oversees day to day production maximizing daily revenues.
  • Directs customer relation efforts related to field personnel.
  • Reviews purchase orders, contracts, and proposals to verify that they do not compromise company policy or exceed intended scope of work.

QUALIFICATIONS:
Education/Experience
  • Bachelor's degree in business, construction management or related field; three plus years of construction industry experience. An equivalent combination of education and experience is preferred.

Skills and Abilities
  • Strong background in Commercial Construction, with knowledge in roofing materials, techniques & requirements
  • Ability to read and comprehend complex instructions, business correspondence, and memos. Capability to write correspondence, effectively present information one-on-one, or group presentations to customers, vendors and/or subcontractors and other employees of the organization.
  • Bi-lingual communication skills would be considered a benefit.
  • Calculate figures and amounts such as discounts, interest, aptitude to apply concepts of basic algebra and geometry.
  • Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Dealing with problems involving several concrete variables in standardized situations.
  • To perform this job successfully, an individual should have knowledge of Project Estimating software, Microsoft Excel, Access, and Word.
  • Strong interpersonal skills; oral and written communication skills. Valid Driver's license and clean driving record.
  • Demonstrated ability to maintain high levels of confidentiality.

BENEFITS:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Long Term Disability
  • Paid Time Off
  • Paid Holidays
  • 401K with Company Match
  • Tuition Reimbursement

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is also required to stand, walk; reach with hands and arms; climb or balance and stoop, kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
EEO/AA Employer/Vets/Disability