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Customer Relations Associate Jobs in Waco, TX (NOW HIRING)

NYLE MAXWELL OF KILLEEN LLC

BDC Associate

Killeen, TX · On-site

$40K - $55K/yr

Business Development Center Associate Nyle Maxwell of Killeen is growing! We're looking for a ... Prior Sales, Call Center, Customer Relations or BDC Experience heavily preferred You must be ...

Hertz

Branch Manager

Temple, TX · On-site

$54K/yr

Coach all staff and empower staff to engage in problem resolution and customer relations * Be ... Associates Degree preferred. Professional Experience: * Previous management experience in a fast ...

The Hertz Corporation

Branch Manager

Temple, TX · On-site

$54K/yr

Coach all staff and empower staff to engage in problem resolution and customer relations * Be ... Associates Degree preferred. Professional Experience: * Previous management experience in a fast ...

Walgreens

Pharmacy Customer Service Associate

Waco, TX · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the ...

Walgreens

Pharmacy Customer Service Associate

Waco, TX · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the ...

Walgreens

Pharmacy Customer Service Associate

Waco, TX · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the ...

Walgreens

Pharmacy Customer Service Associate

Waco, TX · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the ...

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Showing results 1-20

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Waco, TX

Customer Relations Associate information

See Waco, TX salary details

$22.2K

$41.8K

$59.5K

How much do customer relations associate jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer relations associate in Waco, TX is $41,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $44,400.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Waco, TX?

The most popular types of Customer Relations jobs in Waco, TX are:

What cities near Waco, TX are hiring for Customer Relations Associate jobs?

Cities near Waco, TX with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Waco, TX as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,803 per year, or $20.1 per hour.

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Waco, TX • On-site

Matt Dill - State Farm Agent
See more jobs at Matt Dill - State Farm Agentexternal

$35K - $45K/yr

Other

Medical, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Customer Relations Representative - State Farm Agent Team Member

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
  • Salary plus commission/bonus
  • Health benefits
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Interest in marketing products and services based on customer needs
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Achieve mutually agreed upon marketing goals
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $35,000 - $45,000+

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Matt Dill - State Farm Agent may be the right fit for you!

About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Waco, TX.
  • Our office is open 8:30-7:00.
  • I have been a State Farm agent since 2008.
  • Our agency has received awards including: Ambassador Travel, Legion of Honor, and New Agent Program Qualifier
  • Additional languages spoken: Spanish
We Look Forward to Speaking With You!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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