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Customer Relations Associate Jobs in Houston, MN

Syensqo

Production Operator (2nd/3rd shift)

Winona, MN · On-site

$26.87/hr

Long-lasting excellent customer relations, self-dependent working, and a variety of tasks in one of ... associates. Our solutions contribute to safer, cleaner, and more sustainable products found in ...

Syensqo

Production Operator (2nd/3rd shift)

Winona, MN · On-site

$26.87/hr

Long-lasting excellent customer relations, self-dependent working, and a variety of tasks in one of ... associates. Our solutions contribute to safer, cleaner, and more sustainable products found in ...

Universities of Wisconsin

HR Director

La Crosse, WI · On-site

This job posting has been updates as of August 18, 2026 Reporting to the Associate Vice Chancellor ... Ensure consistent application of HR procedures and responsive customer service. Serve as a resource ...

Wisconsin

HR Director

La Crosse, WI

This job posting has been updates as of August 18, 2026 Reporting to the Associate Vice Chancellor ... Ensure consistent application of HR procedures and responsive customer service. Serve as a resource ...

Festival Foods

Deli Clerk I

La Crosse, WI · On-site

$13 - $16/hr

Deli Manager Are you passionate about food service and enjoy providing customers (we call them ... Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your ...

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Showing results 21-40

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Houston, MN

Customer Relations Associate information

See Houston, MN salary details

$23.3K

$43.9K

$62.5K

How much do customer relations associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer relations associate in Houston, MN is $43,922.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,600.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What cities near Houston, MN are hiring for Customer Relations Associate jobs?

Cities near Houston, MN with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you

Customer Service Rep

Dynamic Workforce Solutions

Decorah, IA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago

Dynamic Workforce Solutions rating

5.6

Company rating: 5.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

152nd of 226 rated education and training

Job description


Job Title: Customer Service Rep
Reports to: Operations Manager
Position Classification: Non-exempt
Office Location: Decorah, IA
Primary Objectives of Position: Serves as first point of contact for all customers seeking Workforce Center Services.
Essential Job Functions:
  • Assist customers in accessing resources to secure employment, training or other supportive services to attain self-sufficiency.
  • Provide basic information and direct customers to services in an appropriate, timely and efficient manner.
  • Promote the benefits and scope of services available by making customer referrals to appropriate workshops, assessments and internal programs.
  • Ensure that there is equitable access for all individuals regardless of needs or barriers.
  • Coordinate the efficient use of resources with partner staff.
  • Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resource for developing job leads.
  • Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools.
  • Maintain the schedule of workshops and orientations, coordinate staying abreast of regional activities to provide customers with up to date information.
  • Answer, transfer and direct incoming calls from across the region.
  • Maintain customer statistics and provide weekly, monthly, quarterly reports to leadership as required.
  • Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.

Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.
Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity
Qualifications:
Education: Associate Degree with course work in Social Services or related field or equivalent experience.
Experience: Minimum 2 years customer service experience required. Must possess excellent verbal and written communication skills as well as demonstrated computer skills. Workforce Service experience or demonstrated ability to serve diverse populations required. Prefer working knowledge of all applicable local Workforce Service programs. Familiarity with applicable federal, state and local laws and regulations required.
Skills/Abilities: Must possess excellent public relations skills. Ability to handle stressful situations required. Basic computer literacy including ability to use the Internet and Microsoft Office products. Ability to multi-task in a fast paced environment. Strong listening and problem solving skills. Ability to work independently with minimal supervision and effectively as part of a team. Excellent interpersonal skills and Extreme Customer Service orientation. Strong oral and written communication skills.
Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage.
Benefits:
Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance

What Dynamic Workforce Solutions employees say

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Hours and flexibility

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