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Customer Relations Associate Jobs in Farmington, MN

The Optical Foundry

Customer Relations Associate

Minneapolis, MN · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service standards, policies and procedures as outlined in the Employee Handbook Minimum Education Required High School/GED Associate degree Preferred Minimum Experience Required Minimum of ...

Riser Fitness, LLC

Sales Associate

Eden Prairie, MN · On-site

$16 - $17/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Club Pilates

Sales Associate

Edina, MN · On-site

$16 - $17/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Riser Fitness, LLC

Sales Associate

Savage, MN · On-site

$16 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Club Pilates

Sales Associate

Shakopee, MN · On-site

$16 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Riser Fitness, LLC

Sales Associate

Minnetonka, MN · On-site

$17 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Riser Fitness, LLC

Sales Associate

Lakeville, MN · On-site

$16 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Club Pilates

Sales Associate

Lakeville, MN · On-site

$17 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Riser Fitness, LLC

Sales Associate

Shakopee, MN · On-site

$16 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

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Showing results 1-20

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Farmington, MN

Customer Relations Associate information

See Farmington, MN salary details

$25.2K

$47.5K

$67.6K

How much do customer relations associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer relations associate in Farmington, MN is $47,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $50,500.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are the most commonly searched types of Customer Relations jobs in Farmington, MN?

The most popular types of Customer Relations jobs in Farmington, MN are:

What cities near Farmington, MN are hiring for Customer Relations Associate jobs?

Cities near Farmington, MN with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Farmington, MN as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,543 per year, or $22.9 per hour.

Customer Relations Associate

The Optical Foundry

Minneapolis, MN • On-site

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Job Duties

Answer high volume of incoming calls within established goals with a positive and confident voice and tone

Support company outreach initiatives (Outbound)

Answer questions about the product details, the company, and issues with account for the customers

Input orders and complete other data entry with accuracy within presented timeframe

Prompt acknowledgement of orders received through email or fax from outside sales reps or retailers within 24 hours of receipt

Understand product lines and be able to answer questions with ease

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems

Research business partner's order history to answer inquiries

Provide exceptional service and satisfy needs of all OGI and Scojo Outside Sales Reps

Follow up with customer calls where necessary

Participate in trainings and actively maintain and develop product and systems knowledge on an ongoing basis

Assist customers with any technical issues experienced with the Company website and escalate any issues to management appropriately

Support other functions of the business as needed

Ability to quickly assimilate new technical and software skills

Ability to juggle multiple tasks under pressure and prioritize work to meet deadlines

Add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals

Use common sense understanding to carry out instructions furnished in written, verbal, or diagram form

Strong interpersonal skills for working in a fast paced, team environment

Meet expected service requirements of any key accounts handled

Adherence to our company's customer service standards, policies and procedures as outlined in the Employee Handbook

Minimum Education Required

High School/GED

Associate degree Preferred

Minimum Experience Required

Minimum of two years multichannel inbound/outbound (phone, email, fax, text) customer service experience

Minimum of two-year experience with computers in an office environment

Manual dexterity, precision skills and good eye-hand coordination to use small hand tools and computer data entry

Excellent fine motor skills and communication skills to interact effectively with OGI team and Outside Sales Representatives

Great organization skills: Capable of handling multiple tasks. Ability to prioritize

Ability to quickly assimilate new technical and software skills

Ability to juggle multiple tasks under pressure

Excellent communication skills, verbal and written

Ability to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals

Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form

Ability to deal with problems involving several concrete variables in standardized situation

Ability to prioritize work and meet deadlines

Proven communication skills to create, maintain and enhance Outside Sales Representative relationships

Strong interpersonal skills for working in a fast paced, team environment

May require overtime to meet OGI needs

Attention to detail with emphasis on accuracy and quality

Positive approach with the warehouse, office staff and Outside Sales Rep

Working conditions: Office and warehouse environment, standing, sitting at a desk for long periods of time, occasionally bending and reaching for product. Must be able to lift up to 20 lbs.

Physical/sensory requirements & environmental settings: Combination of sitting/standing, walking, bending twisting, typing, able to lift 5 to 25 lbs.

Other physical: Ability to differentiate colors and product markings.

Shift

First (Day)

Number of Openings

2

Public Transportation Accessible

Yes

Physical Required

No

Drug Test Required

Yes

Compensation

$19.00 - $19.00 / Hourly

Postal Code

55427

Job Type

Full Time

Place of Work

On-site

Requisition ID

27184

Job Benefits

Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, PTO, 401K w/ match, Lunch Program, Eyewear Benefits, Paid Holidays, HSA, Employee Assistance Program, Employee Discounts

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