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Customer Relations Associate Jobs in Houston, MN

Merchants Bank

Wire Transfer Specialist I

Winona, MN · On-site

$21.01 - $24.66/hr

Associate's degree in business or related field preferred. Must have excellent customer and ... Skill in customer relations, such as the ability to respond with sensitivity and sense of urgency ...

mgx

Wire Transfer Specialist I

Winona, MN · On-site

Associate's degree in business or related field preferred. Must have excellent customer and ... Skill in customer relations, such as the ability to respond with sensitivity and sense of urgency ...

Dynamic Workforce Solutions

Customer Service Rep

Decorah, IA · On-site

$14.75 - $20.25/hr

Associate Degree with course work in Social Services or related field or equivalent experience ... Must possess excellent public relations skills. Ability to handle stressful situations required.

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Houston, MN

Customer Relations Associate information

See Houston, MN salary details

$23.3K

$43.9K

$62.5K

How much do customer relations associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer relations associate in Houston, MN is $43,922.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,600.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What cities near Houston, MN are hiring for Customer Relations Associate jobs?

Cities near Houston, MN with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you

Account Representative - State Farm Agent Team Member

Maxwel Biberdorf - State Farm Agency Intern

Winona, MN • On-site

$50K - $75K/yr

Full-time

Retirement, PTO

Posted 9 days ago

Job description

Benefits:
  • Mentorship & Coaching
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
  • 401(k)
  • Opportunity for advancement
  • Company parties
  • Flexible schedule

ROLE DESCRIPTION:
As an Account Representative - State Farm Agent Team Member for Maxwel Biberdorf - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.
Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Property & Casualty license.

Flexible work from home options available.