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Customer Relations Associate Jobs in Utah (NOW HIRING)

TVS Pro

Inside Sales Associate

South Salt Lake, UT · On-site

$40K - $70K/yr

Inside Sales Associate Description Improve your AV experience TVS Pro is a full life cycle provider ... Building outstanding customer relations for long term positive relationships. * Generating quotes ...

Kent's Market

Front End Customer Service Clerk

Ogden, UT · On-site

$15.50 - $18.75/hr

Exhibit and develop maximum customer relations through a friendly and courteous behavior. Promote a ... While performing the duties of this job, the associate is regularly required to grasp, push, pull ...

Kents Market

Front End Customer Service Clerk

Plain City, UT · On-site

$15.50 - $18.75/hr

Exhibit and develop maximum customer relations through a friendly and courteous behavior. * Promote ... While performing the duties of this job, the associate is regularly required to grasp, push, pull ...

1-800 CONTACTS

Employee Relations Partner

Draper, UT · Hybrid

We've built an excellent company and changed an industry by putting the customer first, always. The ... What you'll do Own and manage workplace investigations and associate complaints Guide leaders ...

1-800 CONTACTS

Employee Relations Partner

Draper, UT · Hybrid

We've built an excellent company and changed an industry by putting the customer first, always. The ... What you'll do Own and manage workplace investigations and associate complaints Guide leaders ...

MKS Instruments

Sr Customer Service Representative

Logan, UT · On-site

$16.50 - $22.75/hr

As a Associate Customer Service Representative at MKS Instruments, you will partner with customer ... In this role, you will report to the Supervisor, Customer Relations. You Will Make an Impact By ...

New

Advanced Outdoor Solutions

Front Desk

Cannonville, UT · On-site

$12.25 - $15.75/hr

The main focus is always customer satisfaction and maintaining happy customer relations to keep campers coming both back short-term and long-term. If this opportunity sounds like the right fit for ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Utah

Customer Relations Associate information

See Utah salary details

$22.8K

$42.9K

$61K

How much do customer relations associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer relations associate in Utah is $42,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,500.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Utah?

The most popular types of Customer Relations jobs in Utah are:

What cities in Utah are hiring for Customer Relations Associate jobs?

Cities in Utah with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Utah as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $42,868 per year, or $20.6 per hour.

Full Time Sales Associate Lead - West Valley, Salt Lake City

Black Diamond Equipment

Salt Lake City, UT • On-site

$18/hr

Full-time

Re-posted 6 days ago

Job description

POSITION SUMMARY

This position is a full-time position at our Warehouse Outlet Store in West Valley, UT

Salary: $18/hour
Retail Lead is an experienced sales associate who possesses the skills and has demonstrated ability to ensure the smooth running of the retail sales floor. Principal responsibility is maintaining a highly positive customer experience through interactions and transactions with customers in our store as well as our staff. This includes a depth and breadth of product knowledge, the ability to transfer that knowledge in a sensible fashion, willingness to assist customers with their needs or problems, a solid working knowledge of the POS system, and the ability and willingness to direct and supervise other sales associates to elevate the overall level of customer service that we provide to our customers. Retail Lead will also be asked to do any number of following: merchandising, totaling of daily receipts, receiving product, processing warranty returns, general store maintenance, opening and closing the store, restocking, placing special orders, attending trade shows, assisting with purchasing/assortment decisions, and placing orders for store merchandise.

As this is a retail position, some weekend and holiday shifts may be required.   

Education

Required: High School Diploma

Work Experience

Required: 6 months of retail sales
Preferred: 1-year retail sales in an outdoor specialty store
 

Skills and general experience
•    A current or previous retail employee with 6 or more months of experience: 
•    Excited about retail and thrive in a fast-paced environment.
•    Motivated to effectively lead and inspire others to learn and grow through coaching and mentoring. 
•    Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overtime, and weekend shifts.
•    Excellent public relation skills with the ability to effectively interact with customers and your team to meet goals.
•    Basic to Intermediate knowledge of computer systems, typing skills, merchandising experience, understanding of sales techniques, product knowledge, knowledge of and/or participation in climbing and backcountry skiing.
Alternative qualification:  None        
Required licenses:  None.
PHYSICAL REQUIREMENTS
General physical requirements: Light Work 
Visual acuity requirements:  Close inspection, clerical
Motion and sensory requirements: Climbing, skiing, stooping, lifting, fingering, listening, talking, standing, and reaching.
Physical working conditions: Inside environment 

ESSENTIAL FUNCTIONS
•    Assist customers with appropriate information, advice, and service.
•    Ensure a high-level customer experience; maintain an atmosphere and environment that is cordial and professional, including directing and supervising sales associates in support of these objectives.
•    Supervise the completion of daily tasks within the lead role.
•    Assist customers at the Point of Sale (POS), including the accurate entry of merchandise, payments, and customer details.
•    Resolve problems involving customer relations and customer satisfaction.
•    Assist customers with rental/demo equipment.
•    Stock and merchandise inventory on the sales floor.
•    Responsible and authorized to place special orders for customers.
•    Resolve problems with vendors and suppliers.
•    Open and close the store in the absence of store manager or assistant store manager.
•    Receive merchandise into the store once orders have been placed. 

Black Diamond is and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Black Diamond Equipment HR representative.

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