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Customer Relations Associate Jobs in Utah (NOW HIRING)

Bass Pro Shops

Part Time Customer Care Associate

Lehi, UT · On-site

$13.50 - $18.75/hr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

Cabela's

Part Time Customer Care Associate

Lehi, UT · On-site

$13.50 - $18.75/hr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

Bass Pro Shops

Part Time Customer Care Associate

Lehi, UT · On-site

$13.50 - $18.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Albertsons

Customer Service Manager

Washington, UT · On-site

Handles customer relations in a positive manner, including effective resolution of customer ... Supervises associates assigned, makes recommendations for employment status changes and discipline ...

Club Pilates

Sales Associate

Saint George, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Utah

Customer Relations Associate information

See Utah salary details

$22.8K

$42.9K

$61K

How much do customer relations associate jobs pay per year?

As of Jun 30, 2026, the average yearly pay for customer relations associate in Utah is $42,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes specialized certifications, with compensation increasing based on company size and location.

What does a CSR do daily?

A Customer Relations Associate's daily tasks include responding to customer inquiries via phone, email, or chat, resolving issues, providing product or service information, and documenting interactions in customer management systems. They often prioritize customer satisfaction, follow company protocols, and may use tools like CRM software to track and manage customer interactions.

What are the key skills and qualifications needed to thrive as a Customer Relations Associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are Customer Relations Associates?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is CSR a good entry level position?

Customer Relations Associate (CSR) positions are often considered good entry-level roles because they typically require minimal prior experience and focus on developing communication, problem-solving, and customer service skills. These roles can provide a foundation for career growth in sales, management, or other customer-focused fields, often involving training on customer management tools and company policies.

Is a CSA job stressful?

Customer Relations Associate (CSA) roles can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. Success in the role often depends on strong communication skills, patience, and the ability to stay calm under pressure.

What are some common challenges faced by Customer Relations Associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Utah? The most popular types of Customer Relations jobs in Utah are:
What cities in Utah are hiring for Customer Relations Associate jobs? Cities in Utah with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Utah as of June 2026, with employment types broken down into 1% As Needed, 32% Full Time, and 67% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,868 per year, or $20.6 per hour.
Part Time Customer Care Associate

Part Time Customer Care Associate

Bass Pro Shops

Lehi, UT • On-site

$13.50 - $18.75/hr

Other

Dental, Vision, Retirement, PTO

Posted 25 days ago

Key responsibilities

  • Greet and assist customers in a friendly and prompt manner.

  • Handle merchandise returns and complete refund or exchange paperwork.

  • Sell hunting and fishing licenses and administer incentive and reward programs.

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 419 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

Customer Relations Associate

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Essential Functions:

  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • Identifying and evaluating customers' needs
    • Making product recommendations based off this analysis
    • Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • All other duties as assigned.

Experience/Qualifications:

  • Minimum Degree Required: High school diploma or equivalent experience.

Knowledge, Skills, and Ability:

  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system

Travel Requirements:

  • N/A

Physical Requirements:

  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Independent Judgement:

  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

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