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Customer Relations Associate Jobs in Utah (NOW HIRING)

Club Pilates

Sales Associate

Santa Clara, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Riser Fitness, LLC

Sales Associate

Washington, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Riser Fitness, LLC

Sales Associate

Santa Clara, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Riser Fitness, LLC

Sales Associate

Saint George, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Club Pilates

Sales Associate

Washington, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Bass Pro Shops

Customer Service Team Lead

Lehi, UT · On-site

... associates to promote positive customer relations and a productive team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high ...

Cabela's

Customer Service Team Lead

Lehi, UT · On-site

... associates to promote positive customer relations and a productive team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high ...

Bass Pro Shops

Customer Service Team Lead

Lehi, UT · On-site

... associates to promote positive customer relations and a productive team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Utah

Customer Relations Associate information

See Utah salary details

$22.8K

$42.9K

$61K

How much do customer relations associate jobs pay per year?

As of Jun 30, 2026, the average yearly pay for customer relations associate in Utah is $42,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes specialized certifications, with compensation increasing based on company size and location.

What does a CSR do daily?

A Customer Relations Associate's daily tasks include responding to customer inquiries via phone, email, or chat, resolving issues, providing product or service information, and documenting interactions in customer management systems. They often prioritize customer satisfaction, follow company protocols, and may use tools like CRM software to track and manage customer interactions.

What are the key skills and qualifications needed to thrive as a Customer Relations Associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are Customer Relations Associates?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is CSR a good entry level position?

Customer Relations Associate (CSR) positions are often considered good entry-level roles because they typically require minimal prior experience and focus on developing communication, problem-solving, and customer service skills. These roles can provide a foundation for career growth in sales, management, or other customer-focused fields, often involving training on customer management tools and company policies.

Is a CSA job stressful?

Customer Relations Associate (CSA) roles can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. Success in the role often depends on strong communication skills, patience, and the ability to stay calm under pressure.

What are some common challenges faced by Customer Relations Associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Utah? The most popular types of Customer Relations jobs in Utah are:
What cities in Utah are hiring for Customer Relations Associate jobs? Cities in Utah with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Utah as of June 2026, with employment types broken down into 1% As Needed, 32% Full Time, and 67% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,868 per year, or $20.6 per hour.
Sr. Associate Relationship Manager

Sr. Associate Relationship Manager

UMB Financial Corporation

Salt Lake City, UT • On-site

$44K - $65K/yr

Full-time

Posted 2 days ago

Key responsibilities

  • Provide general administrative support to Corporate Trust clients with payment activities.

  • Serve as the primary point of contact for internal and external clients on fee expense, invoice, collection, and reconciliation questions or support.

  • Coordinate with internal departments to ensure accurate fee setup, expense tracking, and payment application.

Job description

Duties & Responsibilities:
Lead role that provides general administrative support to existing Corporate Trust clients with payment activities
Job Duties and Responsibilities:
  • This opportunity serves as a key partner to Relationship Managers and supports high-value client relationships through accurate financial administration, proactive issue resolution, and exceptional client service.
  • This position will focus primarily on revenue tracking, invoicing and expense reconciliation of trust accounts owned by high-value clients.
  • Serve as primary point of contact for internal and external clients on fee expense, invoice, collection and reconciliation questions or support.
  • Maintain strong client relationships through responsive communication and professional follow-up
  • Coordinate with internal departments to ensure accurate fee setup, expense tracking, and payment application
  • Research and resolve invoice discrepancies, outstanding balances, and client inquiries in a timely and professional manner
  • Participate in cross-training to learn other Corporate Trust roles and provide support, as needed
  • Support onboarding of new accounts by coordinating billing setup and documentation requirements
  • Participate in process improvement initiatives focused on accuracy, efficiency, and client experience.
  • Monitor aging reports and proactively escalate risk items or collection concerns
  • Responsible for establishing a network of strategic contacts.
  • Will have keen focus on the customer experience and how to deliver it through associate engagement, technology, workflows, & processing.
  • Other duties as assigned

Knowledge & Skills
MINIMUM:
  • Highly customer focused with strong customer service and networking skills
  • Ability to manage multiple projects and timelines
  • Exceptional verbal and written communication with attention to detail
  • Knowledge of banking and institutional products and services
  • Knowledge of fee billing structures and processes
  • Self-directed skills

PREFERRED:
  • Demonstrate ability to monitor aging reports and proactively escalate high-risk items or collection concerns.
  • Demonstrate ability in reviewing and reconciling billing data for accuracy, completeness, and compliance with client agreements and internal procedures.
  • Demonstrates proven track record in resolving invoice discrepancies, outstanding balances, and client inquiries in a timely and professional manner.
  • Demonstrate ability in coordinating with internal departments to ensure accurate fee setup, expense tracking, and payment application.
  • Demonstrate ability to maintain strong client relationships through responsive communication and professional follow-up.

Requirements
MINIMUM:
Bachelor's degree or equivalent work experience
4-6 years relevant experience
PREFERRED:
Prior CT, Compliance or Legal experience
Work Environment
Typical office environment, potential for minimal travel
Supervision/Management: No direct management accountabilities
Compensation Ranges:
US Employees in California, Washington DC, New Jersey, and New York:
$54,220 - $79,020
US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin:
$49,510 - $72,340
US Employees in all other states not listed above:
$44,790 - $65,650
The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.
If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
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