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Customer Relations Associate Jobs in Missouri (NOW HIRING)

052 Price Cutter

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

012 Price Cutter

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

005 Price Cutter

Guest Relations

Monett, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

088 Price Cutter

Guest Relations

Greenfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

055 Price Cutter

Guest Relations

Ozark, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

055 Price Cutter

Guest Relations

Neosho, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

020 King Food Saver

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

004 Price Cutter

Guest Relations

Ozark, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

034 King Food Saver

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

020 King Food Saver

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

055 Price Cutter

Guest Relations

West Plains, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

055 Price Cutter

Guest Relations

Forsyth, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

001 Pyramid Foods

Guest Relations

House Springs, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

085 Price Cutter

Guest Relations

Fair Grove, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

072 King Food Saver

Guest Relations

Reeds Spring, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

009 Ramey

Guest Relations

West Plains, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

016 King Food Saver

Guest Relations

Cassville, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

055 Price Cutter

Guest Relations

Marshfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... Watching the Front End to ensure that all Front-End associates are focusing on the customer.

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Showing results 21-40

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Missouri

Customer Relations Associate information

See Missouri salary details

$23.4K

$44.2K

$62.8K

How much do customer relations associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer relations associate in Missouri is $44,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $46,900.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Missouri?

The most popular types of Customer Relations jobs in Missouri are:

What cities in Missouri are hiring for Customer Relations Associate jobs?

Cities in Missouri with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Missouri as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,169 per year, or $21.2 per hour.

Customer Relations Specialist

American Burglary and Fire, Inc.

Fenton, MO • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Retention Specialist

ABF Security is a locally owned and operated provider of residential and commercial security solutions dedicated to protecting homes, businesses, and families. Through advanced security, fire, and life-safety technologies, we help safeguard what matters most and provide peace of mind when it matters most. Our mission is simple: protect property, prevent loss, and help save lives.

About the role

We are seeking a proactive and customer-focused Customer Retention Specialist to join our ABF Team. This role is responsible for retaining customers by addressing concerns, managing disconnect requests, and ensuring customers fully understand and receive value from their alarm monitoring and security services.

The ideal candidate will have strong communication skills, the ability to de-escalate challenging situations, and a commitment to delivering exceptional customer service while protecting recurring revenue.

What you'll do

  • Manage customer requests for service cancellations (disconnects) and attempt retention through effective problem resolution
  • Clearly explain security system monitoring services, agreements, and contract terms
  • Address and resolve customer concerns including billing issues, false alarms, and equipment performance
  • Serve as a point of contact for escalated customer concerns or dissatisfaction
  • Coordinate with internal teams (service technicians, monitoring center, billing, and sales) to resolve issues
  • Ensure proper and compliant processing of alarm system cancellations and account updates
  • Document customer interactions, cancellation reasons, and retention outcomes in CRM systems
  • Identify trends in customer cancellations and provide feedback to improve service and processes

Reinforce the value of alarm monitoring and security services to customers

Qualifications

  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • 1–3+ years of experience in customer service, retention, call center, or account management
  • Experience in security, alarm monitoring, or service-based industries preferred

Skills & Competencies

  • Strong verbal and written communication skills
  • Ability to handle difficult conversations and de-escalate customer concerns
  • Excellent problem-solving and critical-thinking abilities
  • Detail-oriented with strong organizational skills
  • Ability to explain contracts, billing, and technical information clearly
  • Customer-focused mindset with a passion for helping and retaining clients
  • Ability to multitask and manage high call or case volumes
  • Strong teamwork and collaboration skills
  • Commitment to compliance, accuracy, and customer safety
  • Ability to maintain professionalism in high-pressure situations

Technical Skills

  • Experience using CRM systems (Zoho, service platforms, etc.) preferred
  • Basic knowledge of alarm/security systems, monitoring processes, or related technologies is a plus
  • Proficiency in Microsoft Office or similar system

Apply