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Customer Relations Assistant Jobs in Rancho Cucamonga, CA

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$16.25 - $22/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our ... Utilize problem-solving skills to establish and nurture customer relations * Build and maintain ...

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$16.25 - $22/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our ... Utilize problem-solving skills to establish and nurture customer relations * Build and maintain ...

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$16.25 - $22/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our ... Utilize problem-solving skills to establish and nurture customer relations * Build and maintain ...

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All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Rancho Cucamonga, CA

Customer Relations Assistant information

See Rancho Cucamonga, CA salary details

$17.4K

$44.8K

$57.7K

How much do customer relations assistant jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer relations assistant in Rancho Cucamonga, CA is $44,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $46,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Rancho Cucamonga, CA?

The most popular types of Customer Relations jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Customer Relations Assistant jobs?

Cities near Rancho Cucamonga, CA with the most Customer Relations Assistant job openings:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Rancho Cucamonga, CA as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,773 per year, or $21.5 per hour.

Sales Assistant & Customer Relations

PACMIN STUDIOS

Fullerton, CA • On-site

$18 - $23/hr

Full-time

Retirement

Posted 16 days ago

Job description

PacMin Studios brings imagination to life with visually dynamic marketing solutions for industries ranging from aviation and aerospace to events and entertainment. A leader in our unique industry for 80 years, PacMin Studios has been creating custom scale models, trade show exhibits, dynamic graphics, and promotional solutions to help businesses build key relationships.
Our culture is about teamwork, mutual respect, pride of ownership and an unshakable commitment to quality. Who we are is every bit as important as what we are...the culmination of talented professionals and experienced staff collaborating to provide "wow" for our customers. We're dedicated to high performance, take pride in our accomplishments, and simply enjoy one another's company. Our culture permeates everything we do, from supporting and relying on one another to the lasting friendships we build along the way.
Are you ready to contribute to the growth and success of a top workplace like PacMin Studios? We are in search of a full-time Sales Assistant & Customer Relations Rep who is eager to make an impact at work and in the community. We offer career growth opportunities, as well as a full benefits package including a 401k plan with a company match.
PURPOSE: Provides general support to the Sales department
EXPERIENCE: Previous experience in Office Administration, Customer Relations, Account Management, or Customer Sales.
KNOWLEDGE, SKILLS AND ABILITIES DESIRED:
  • Must have good problem solving skills
  • Must have excellent internal/external customer service skills
  • Ability to work in a team environment and work productively in team assignments
  • Must be engaged and be able to prioritize
  • Must have excellent computer skills
  • Ability to develop strong relationships with customers
  • Excellent organizational, planning and prioritization skills.
  • Fluent in written and spoken English

DUTIES/RESPONSIBILITIES:
  • Answer General, Customer Relations, and Sales phone lines; assisting callers with inquiries.
  • Manage Sales inquiry mailbox in Microsoft Excel; respond to inquiries in a timely manner.
  • Assist with order, quote, and shipping information data entry requests when needed.
  • Follow up on active orders as requested to address any production or shipping concerns.
  • Coordinate with logistics team to ensure products ship as instructed by Sales team.
  • Coordinate and schedule meetings for the Sales team
  • Contact the customer or freight carrier on the Sales team's behalf to obtain shipping information and/or details if needed.
  • Prepare various sales, logistics and production reports.
  • Update customers directly on order status when needed.
  • Follow up on graphics inquiries with the customers.
  • Account Management of small to medium key accounts.
  • Assist team with day-to-day administration
  • Assist with other departments when needed

PacMin Studios is an Equal Opportunity Employer

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