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Customer Relations Assistant Jobs in Hawaii (NOW HIRING)

UHA

Client Relations Coordinator

Honolulu, HI · On-site

$21.19 - $25.42/hr

Client Relations Coordinator FLSA Status: Full, Time Non-Exempt Salary Range: 21.19 - 25.42/hr ... Accurately document call outcomes and case details in CRM (Salesforce). * Assist in maintaining ...

Servco

Customer Service Assistant

Mcbh Kaneohe Bay, HI · On-site

$17.41 - $21.73/hr

Customer Service Assistant As a Customer Service Assistant, you will play a key role coordinating ... Strong communication and customer relations skills * Must be detail oriented, able to multi-task ...

Servco

Customer Service Assistant

Kaneohe, HI · On-site

$17.41 - $21.73/hr

As a Customer Service Assistant, you will play a key role coordinating our loaner car program ... Strong communication and customer relations skills * Must be detail oriented, able to multi-task ...

Servco

Customer Service Assistant

Kaneohe, HI · On-site

$17.41 - $21.73/hr

As a Customer Service Assistant, you will play a key role coordinating our loaner car program ... Strong communication and customer relations skills * Must be detail oriented, able to multi-task ...

Servco

Customer Service Assistant

Kaneohe, HI · On-site

$17.41 - $21.73/hr

As a Customer Service Assistant, you will play a key role coordinating our loaner car program ... Strong communication and customer relations skills * Must be detail oriented, able to multi-task ...

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All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Hawaii

Customer Relations Assistant information

See Hawaii salary details

$17.7K

$45.5K

$58.7K

How much do customer relations assistant jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer relations assistant in Hawaii is $45,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $46,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Hawaii?

The most popular types of Customer Relations jobs in Hawaii are:

What cities in Hawaii are hiring for Customer Relations Assistant jobs?

Cities in Hawaii with the most Customer Relations Assistant job openings:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Hawaii as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,520 per year, or $21.9 per hour.

Customer Relations Associate - Remote

Honolulu, HI • Remote

HB Travels
1 - 10 employees
Learn more about HB Travelsexternal

$39K - $49K/yr

Full-time

Posted 12 days ago

Job description

We are seeking a professional and personable Customer Relations Associate to build positive customer relationships and provide responsive assistance.

The ideal candidate enjoys communicating with customers, understanding their needs, researching solutions, and providing consistent follow-up.

Key Responsibilities

  • Build and maintain positive customer relationships
  • Respond to customer questions and inquiries
  • Identify customer needs
  • Research appropriate options and solutions
  • Provide clear and professional information
  • Assist with reservation-related requests
  • Coordinate with providers when needed
  • Follow up with customers
  • Maintain accurate communication records
  • Help address routine customer concerns
  • Deliver consistent and professional service

Qualifications

  • Excellent interpersonal skills
  • Strong written and verbal communication
  • Customer-focused attitude
  • Strong listening skills
  • Organized and detail-oriented
  • Comfortable using online platforms
  • Basic computer proficiency
  • Reliable and professional
  • Ability to work independently
  • Customer-facing experience is helpful but not required

Why Choose Us?

  • Remote Environment: Build customer relationships remotely
  • Flexible Scheduling: Organize your availability around responsibilities
  • Training Available: Learn processes, platforms, and available resources
  • Ongoing Support: Access continued educational resources
  • Professional Development: Strengthen communication and relationship-management skills
  • Customer-Focused Role: Help create positive experiences through personalized service

How to Apply

If you#39;re a strong communicator who enjoys building relationships, we encourage you to apply for the Customer Relations Associate opportunity.

Apply