Customer Relations Intern Jobs in Hawaii (NOW HIRING)

The Ocean Course at Hokuala is excited to announce the exceptional career opportunity of Golf Operations Intern. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

General Purpose:
Assists in administering all daily operations including, but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, guest relations, outside service or golf shop shifts.
Essential Duties:

• Assists in administering all point of sales application revisions and needs as it applies to green fee
  sales, merchandise sales, and member/guest billing.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests
• Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force
  posts and no show charges as applicable.
• Assists in outside operations responsibilities.
• Assists in the creation of lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop.
• Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets,
  format sheets, favors, pairing sheets and hole assignments.
• Follows established opening and closing procedures.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required. As noted by Head Golf Professional 

Education/Experience:

• Enrollment in current PGA Golf Management Program or Associate Education
• Certificates/Licenses: Current PGA/LGPA Membership 

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English is required in order to perform the duties of the job (e.g. the
  associates are required to communicate with English speaking customers or co-workers, the
  manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

 This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.