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Customer Relation Manager Jobs in Utah (NOW HIRING)

Philo Ventures

Airport Relations Intern

Lehi, UT · On-site

$14 - $18.75/hr

Airport Relations - Intern About Altaport Altaport is enabling the introduction of Advanced Air ... Familiarity with and ability to manage the SaaS sales cycle * High levels of customer empathy ...

WinCo Foods

Manager In Training Bulk Foods Department

Roy, UT · On-site

$34K - $35K/yr

Performs customer relation duties and engages in suggestive selling and other sales techniques ... Completes the Manager in Training classroom and on the job training program. Requirements Education:

Jackson LeRoy

Project Manager

Salt Lake City, UT · On-site

Excellent interpersonal, communication and customer relation skills A SUCCESSFUL PROJECT MANAGER WILL meet the following goals: * Exceed clients' expectations on every project * Average a score of 4 ...

Jackson LeRoy

Project Manager

Salt Lake City, UT · On-site

Excellent interpersonal, communication and customer relation skills A SUCCESSFUL PROJECT MANAGER WILL meet the following goals: * Exceed clients expectations on every project * Average a score of 4 ...

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All JobsCustomer Relation JobsCustomer Relation Manager JobsCustomer Relation Manager Jobs in Utah

Customer Relation Manager information

See Utah salary details

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How much do customer relation manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer relation manager in Utah is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.46 per hour, depending on experience, location, and employer.

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What cities in Utah are hiring for Customer Relation Manager jobs? Cities in Utah with the most Customer Relation Manager job openings:
Customer Relation Manager jobs near you
Infographic showing various Customer Relation Manager job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,661 per year, or $24.4 per hour.

Customer Relations Representative - State Farm Agent Team Member

Brad Smith CPA LLC

Riverton, UT • On-site

$40K - $50K/yr

Other

Re-posted 24 days ago

Job description

Customer Relations Representative - State Farm Agent Team Member

As a Customer Relations Representative - State Farm Agent Team Member with Brad Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

Qualifications:

  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $50,000.00 per year

Ready to Launch Your Career?

We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Business Insurance.
  • Our office is located in Provo, UT.
  • I have been a State Farm agent since 2013.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • I am a proud graduate of BYU and UVU.
  • Our agency has received awards including: Ambassador Travel and Legion of Honor
  • Additional languages spoken: Spanish
Apply Now and Let Us Put You on the Path to Success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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