Partner cross-functionally to test all email campaign links for accuracy prior to launch. * Assist ... customer analytics, and other cross-functional groups. * Interact with peers on other Williams ...
Partner cross-functionally to test all email campaign links for accuracy prior to launch. * Assist ... customer analytics, and other cross-functional groups. * Interact with peers on other Williams ...
Customer Service Agent
Marion, SC · On-site
$18/hr
Monitor and reply to inbound customer service emails to resolve the needs of our customers. * Assist sales with customer relation building. * Work with production to inform customers of production ...
Customer Service Agent
Marion, SC · On-site
$18/hr
Monitor and reply to inbound customer service emails to resolve the needs of our customers. * Assist sales with customer relation building. * Work with production to inform customers of production ...
We are seeking a motivated, personable, and detail-oriented Entry-Level Client Relations Assistant ... Previous experience in customer service, client relations, communications, marketing, or event ...
Quick apply
We are seeking a motivated, personable, and detail-oriented Entry-Level Client Relations Assistant ... Previous experience in customer service, client relations, communications, marketing, or event ...
Partner cross-functionally to test all email campaign links for accuracy prior to launch. * Assist ... customer analytics, and other cross-functional groups. * Interact with peers on other Williams ...
Partner cross-functionally to test all email campaign links for accuracy prior to launch. * Assist ... customer analytics, and other cross-functional groups. * Interact with peers on other Williams ...
Partner cross-functionally to test all email campaign links for accuracy prior to launch. * Assist ... customer analytics, and other cross-functional groups. * Interact with peers on other Williams ...
Partner cross-functionally to test all email campaign links for accuracy prior to launch. * Assist ... customer analytics, and other cross-functional groups. * Interact with peers on other Williams ...
Public Relations Assistant
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Public Relations Assistant
Phoenix, AZ · On-site
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Maintain professional communication with customers, partners, and stakeholders. * Assist with ... Interest in public relations, communications, marketing, or business. * Ability to work effectively ...
Public Relations Assistant
Hartford, CT · On-site
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Build and maintain positive relationships with customers, media contacts, community organizations ... * Assist with media relations efforts, public communications, and brand awareness initiatives
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Public Relations Assistant
Baton Rouge, LA · On-site
$21 - $29/hr
Key Responsibilities * Assist with public relations and customer communication initiatives * Support promotional campaigns and community outreach activities * Respond to customer and general public ...
Quick apply
Public Relations Assistant
Baton Rouge, LA · On-site
$21 - $29/hr
Key Responsibilities * Assist with public relations and customer communication initiatives * Support promotional campaigns and community outreach activities * Respond to customer and general public ...
Public Relations Assistant
$3K - $4K/mo
Introduction We are seeking a professional and enthusiastic Public Relations Assistant to support ... Maintain professional communication with customers, partners, and stakeholders. * Collaborate with ...
Quick apply
Public Relations Assistant
$3K - $4K/mo
Introduction We are seeking a professional and enthusiastic Public Relations Assistant to support ... Maintain professional communication with customers, partners, and stakeholders. * Collaborate with ...
The ideal PR Assistant will be an adaptive, innovative person who wants to help PR Manager meet ... Understand, assess and act on key performance metrics to constantly enhance customer experience.
The ideal PR Assistant will be an adaptive, innovative person who wants to help PR Manager meet ... Understand, assess and act on key performance metrics to constantly enhance customer experience.
Customer Relations Representative - State Farm Agent Team Member
Dallas, TX · On-site
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As a customer relations/assistant salesperson, with Jerry Heckman State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Customer Relations Representative - State Farm Agent Team Member
Dallas, TX · On-site
$40K - $60K/yr
As a customer relations/assistant salesperson, with Jerry Heckman State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
The ideal PR Assistant will be an adaptive, innovative person who wants to help PR Manager meet ... Understand, assess and act on key performance metrics to constantly enhance customer experience.
The ideal PR Assistant will be an adaptive, innovative person who wants to help PR Manager meet ... Understand, assess and act on key performance metrics to constantly enhance customer experience.
Guest Relations Assistant City: West Lafayette Job Summary The Box Office and Guest Relations ... Provides customer service for patrons; in-person, over the phone and online. Provides ...
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Investor Relations Assistant
Old Lyme, CT · On-site
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Investor Relations Assistant
Old Lyme, CT · On-site
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Job Title Independently performs customer service relations work that contributes toward the well-being of both civilian and military guests and the protection and safety of these guests, other ...
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Other aspects include: · Check and review reports · Discuss quality issues with the team · Assist team with uncertain problems or situations that may arise b. The Customer Relations Team Leader ...
Customer Relations Team Leader
Hickory, NC · On-site
$45K - $50K/yr
Other aspects include: · Check and review reports · Discuss quality issues with the team · Assist team with uncertain problems or situations that may arise b. The Customer Relations Team Leader ...
Public Relations Assistant
$3K - $4K/mo
Introduction We are seeking a detail-oriented and enthusiastic Public Relations Assistant to support communication initiatives and help maintain positive relationships with customers, partners, and ...
Quick apply
Public Relations Assistant
$3K - $4K/mo
Introduction We are seeking a detail-oriented and enthusiastic Public Relations Assistant to support communication initiatives and help maintain positive relationships with customers, partners, and ...
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Front Office / Customer Relations Assistant
Port Saint Lucie, FL · On-site
$32K - $35K/yr
Customer Relations & Front Desk * Greet and assist customers professionally * Answer incoming calls and emails * Assist walk-in students and clients * Manage customer communication portals * Help ...
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Front Office / Customer Relations Assistant
Port Saint Lucie, FL · On-site
$32K - $35K/yr
Customer Relations & Front Desk * Greet and assist customers professionally * Answer incoming calls and emails * Assist walk-in students and clients * Manage customer communication portals * Help ...
Be Seen First
Front Office / Customer Relations Assistant
Port Saint Lucie, FL · On-site
$32K - $35K/yr
Customer Relations & Front Desk * Greet and assist customers professionally * Answer incoming calls and emails * Assist walk-in students and clients * Manage customer communication portals * Help ...
Quick apply
Be Seen First
Front Office / Customer Relations Assistant
Port Saint Lucie, FL · On-site
$32K - $35K/yr
Customer Relations & Front Desk * Greet and assist customers professionally * Answer incoming calls and emails * Assist walk-in students and clients * Manage customer communication portals * Help ...
Customer Relation Assistant information
See salary details
$17K - $20.6K
0% of jobs
$20.6K - $24.2K
0% of jobs
$24.2K - $27.8K
5% of jobs
$31.3K is the 25th percentile. Wages below this are outliers.
$27.8K - $31.4K
20% of jobs
$31.4K - $35K
15% of jobs
The median wage is $37.9K / yr.
$35K - $38.5K
12% of jobs
$38.5K - $42.1K
16% of jobs
$44.3K is the 75th percentile. Wages above this are outliers.
$42.1K - $45.7K
12% of jobs
$45.7K - $49.3K
10% of jobs
$49.3K - $52.9K
6% of jobs
$52.9K - $56.5K
4% of jobs
$17K
$43.8K
$56.5K
How much do customer relation assistant jobs pay per year?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Williams-Sonoma rating
6.5
Based on 90 frontline employees who took The Breakroom Quiz
Job description
About the Team
You will be part of the Customer Relationship Marketing team responsible for managing and optimizing the advertising investment across our paid marketing channels including digital, email, and print. Our job is also to ensure we are innovating and executing marketing campaigns across programs and channels that drive new customer acquisition as well as increased mindshare and wallet share with our existing customer base. You will ensure our marketing investments are delivering against core KPI's and that your marketing campaigns are aligned with the brand's key initiatives and growth strategies.
About the Role
As an Analyst, you will focus on driving sales by helping optimize the digital and email programs for the Mark and Graham brand. Key responsibilities include developing and executing the email circulation plan, analyzing performance to identify trends and opportunities, testing of content and marketing messaging, digital campaign budget management and reporting on KPI's. A successful candidate should have experience in marketing and possess strong analytical skills, and attention to detail. You must have the ability to build strong cross-functional relationships and work in a fast-paced, rapidly changing multi-channel retail environment.
Responsibilities
- Responsible for weekly and ad-hoc email reporting, including customer engagement metrics, trends, test results, campaign performance and creative performance.
- Maintain key tracking documents including email circulation plan, digital spend pacing, and more.
- Meticulously track spend, revenue, and KPIs on a weekly basis and make investment recommendations as necessary.
- Leverage available analytic tools to gather data and make marketing strategy and investment decisions.
- Partner cross-functionally to test all email campaign links for accuracy prior to launch.
- Assist in managing monthly financial forecast and accruals.
- Proactively work with team members, email deployment team, digital execution team, brand marketing, finance, customer analytics, and other cross-functional groups.
- Interact with peers on other Williams-Sonoma, Inc. brands to share best practices and test results.
- Analyze competitive marketplace and follow Marketing trends.
Criteria
- BA/BS Degree in Marketing, Business, or related field or equivalent work experience
- 1+ year of experience in Digital, Email or E-Commerce Marketing
- Enthusiastic and self-motivated with a strong interest in Email
- Ability to lead projects proactively
- Analytical problem-solver with insatiable curiosity
- The ability to see trends and to extract actionable insights from data to drive results
- Strong organization and interpersonal skills; excellent written and verbal communication skills
- The ability to work in a fast-paced environment with the ability to prioritize, work on multiple projects, and be flexible
- Intermediate to advanced Excel skills (v-lookups, pivot tables)
- Meticulous attention to detail
- Ability to build effective relationships within the team and with cross functional partners & vendors
- Experience with a web analytics system is a plus
- Proven track record in managing and optimizing a budget to ROI goals
- This role requires being onsite in the San Francisco, California office Monday through Thursday
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
Continued Learning
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $71,400- $83,850. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
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