Customer Reference Manager Jobs in Orem, UT (NOW HIRING)

Hi, We Are Novarad!

Novarad's solutions help healthcare executives, clinicians and IT professionals deliver clinical, operational, and fiscal excellence. With a self-sustaining business model, more than three decades of technology leadership, and an intense focus on our customers’ needs, Novarad brings people and technology together in ways no one else can. We’re driven by innovation that truly transforms healthcare - for the provider and their patient.

The Regional Director of Sales (Healthcare IT) is responsible for promoting and selling our cutting-edge Healthcare IT software solutions, including products such as CryptoChart and MobileRad 360, to hospitals and healthcare providers The Director of Sales will also assist in helping define the strategy and plan for how these and other new technology products will be addressed in the market. The focus will be to drive overall growth in both new and existing Novarad customers.

Your Benefits (We know you’re always scrolling to the bottom for these, so here you go!)-

• Competitive salary with generous PTO
• Health, dental, vision, life, and disability insurances
• HSA option with dollar-for-dollar match
• 401k with dollar-for-dollar match
• Wellness program
• Must reside in the Greater Provo/Salt Lake City, Utah area
• Sundance corporate passes

Sales and Business Development:

• Identify and target potential clients within the healthcare sector, including hospitals, clinics, and healthcare providers.
• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Conduct market research to stay updated on industry trends and competitive offerings.
• Identify new use cases for the Novarad products
• Identify and develop customer reference sites for the Novarad products

Client Relationship Management:

• Build and maintain strong, long-term relationships with key decision-makers and stakeholders.
• Present and demonstrate our medical software solutions to prospective clients, highlighting features and benefits tailored to their needs.
• Address client inquiries and provide comprehensive support throughout the sales process.
• Develop case studies, white papers and reference architectures, demonstrating Novarad’s unique value proposition and delivering thought leadership to the market.

Clinical/Technical Expertise:

• Collaborate with internal teams to understand the clinical and technical aspects of our software solutions.
• Communicate complex technical information in an easily understandable manner to clients.

Sales Administration:

• Prepare and deliver sales proposals, contracts, and other necessary documentation.
• Maintain accurate records of sales activities, client interactions, and pipeline management using CRM software.
• Ensure compliance with all regulatory requirements and company policies.
• Training and Support:
• Assist in the onboarding process for new clients, ensuring a smooth transition and effective utilization of our software solutions.
• Provide ongoing training and support to clients to maximize the value of our products.

REQUIREMENTS

Skills/Competencies

· Strong sales and negotiation skills· Excellent communication, negotiation, and presentation skills.

· Proficient in CRM software and Microsoft Office Suite

·Technical aptitude with the ability to learn new software quickly

·Exceptional problem-solving abilities

·Strong organizational and time management skills

· Ability to build and maintain relationships

Experience and Education

· Bachelor's degree in Business, Marketing, Healthcare Management, or a related field. (Equivalent work Experience is acceptable.)

· At least 5 years of sales or business development experience, preferably in the technology, IT or Healthcare industry

· Technical aptitude and ability to learn new software solutions quickly

· Willingness to travel frequently.

Preferred Experience and Education

· Strong understanding of healthcare systems, hospital operations, and the medical software market.

· Experience with software solutions tailored to healthcare, such as Electronic Health Records (EHR) or Hospital Information Systems (HIS).

· Established network within the healthcare industry.

Working Conditions

· Primarily office-based environment with significant travel required to meet clients and attend industry events.

· Flexible work schedule to accommodate client meetings and travel.

· Travel may include overnight stays and extended trips.

Physical Requirements

· Frequent Travel – Must be able to travel extensively, including driving long distances and flying as needed.

· Extended Standing & Walking – Ability to stand and walk for extended periods during client visits, trade shows, and conferences.

· Lifting & Carrying – Occasionally lift and carry up 50 lbs

· Driving – Must have a valid driver’s license and be comfortable driving to client locations, sometimes for several hours at a time.

· Extended Screen Use – Prolonged periods of computer and phone use for emails, virtual meetings, and CRM updates.

Supervisory Responsibility

· None

Novarad is an equal opportunity employer. Our recruits come from all walks of life; our customers come from all walks of life; and so do we. Novarad celebrates an inclusive and diverse workforce. This makes our team stronger by sharing our differences and experiences in open and creative conversation. Come share your differences with us.

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Location

Provo, UT

Department

Sales

Employment Type

Full-Time

Minimum Experience

Experienced

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Novarad, a leader in healthcare IT and imaging solutions is home to a rich culture of innovation, evident in our constantly evolving product lines, currently AI and AR focused. Our products and solutions transform healthcare -- for providers and their patients. If you want to work for a company that really makes a difference, this is the place.