Customer Reference Manager Jobs in Illinois (NOW HIRING)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Abbott Laboratories has a National Enterprise Account Manager, Reference Labs and National Health Systems opening in our Molecular Diagnostics Division. This is an exciting opportunity for an experienced senior commercial professional, looking for success-based career progression.

This role is responsible for driving growth in the U.S. Reference Laboratory and National Health System market by leading cross-functional collaboration across Sales, Marketing, Finance, and Contracting & Pricing to develop strategic customer solutions. By leading a targeted team, you will develop a deep understanding of customers' business objectives, network needs, and challenges, then develop solutions that enhance operations and drive measurable performance improvements. Through collaboration with customers and internal stakeholders, you will establish yourself as a trusted advisor, delivering insights and creating meaningful value. Leveraging a strong commercial background in healthcare, technology, or business consulting, you will take a consultative approach to identify opportunities to expand partnerships and grow Abbott's Molecular Diagnostics business. Success in this role will be driven by building executive-level relationships, developing strategic plans, and executing initiatives that deliver measurable results for customers and Abbott.

This is a high-paced role where you will be empowered and rewarded to drive and create value for our key customers.

• Drive growth and market development within U.S. National Reference Laboratories and National Health Systems.
• Build and maintain executive-level relationships with key stakeholders across laboratory, health system, and enterprise networks.
• Deliver end-to-end diagnostic solutions focused on customer retention, expansion, and long-term profitability.
• Lead cross-functional teams to develop and execute strategic account plans that maximize customer outcomes and business growth.
• Manage complex enterprise accounts, including account strategy, opportunity identification, forecasting, contract negotiations, and pricing.
• Partner with the U.S. sales organization to develop and implement financial and strategic business plans for national accounts.
• Provide leadership, coaching, and mentoring to support team development and performance.
• Develop customer-focused growth strategies based on market insights, competitive trends, and long-term business objectives.
• Lead cross-divisional initiatives that strengthen account management practices and enhance overall business performance.
• Achieve or exceed annual revenue, profitability, and ROI objectives for designated national accounts.
• Manage executive sponsorship initiatives, strategic alliances, financial analysis, and customer agreements to support sustainable growth.

This is a remote field-based sales role.

The territory will cover strategic accounts Nationally.

Must be able to travel up to 60% including overnights.

Ideal base locations for this candidate would be Chicago, Denver, Texas, or Southern California.

• Bachelor's degree required.
• 7+ years of relevant experience.
• Experience in Reference Laboratory or Enterprise Account Sales within the Diagnostics or Medical Device industry required.
• Proven track record of achieving revenue targets in a complex, solution-selling environment, preferably with major accounts.
• Cross-functional team leadership experience.
• Experience with budgeting and forecasting.
• Experience negotiating with all levels of customer management, including CEOs, CFOs, procurement leaders, and department managers.

• Bachelor's degree in Business, Life Sciences, Engineering, or a related technical discipline preferred; MBA or equivalent advanced degree strongly preferred.
• 3+ years of experience managing or leading a direct sales team.
• Excellent presentation and demonstration skills.
• Strong analytical, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Successful track record of operating at a senior commercial level.
• Broad knowledge of general laboratory practices.
• Knowledge of healthcare, technology, or management consulting markets preferred.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is $129,300.00 – $258,700.00. In specific locations, the pay range may vary from the range posted.

Sales Force Divisão AMD Molecular Localidade United States of America : Remote Localidades Adicionais Turno de Trabalho Standard Viagem Yes, 50 % of the Time Vigilância médica No Atividades de trabalho significativas Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

A Abbott significa o poder da saúde. Por mais de 125 anos, a Abbott tem ajudado as pessoas a alcançar seu potencial — porque uma saúde melhor permite que indivíduos e comunidades vivam melhor.

Os colaboradores da Abbott vêm trabalhar todos os dias com energia, entusiasmo e comprometimento com o intuito de promover a saúde e o bem-estar de milhões de pessoas. Eles superam os limites para ajudar a gerenciar e tratar alguns dos maiores desafios de saúde da vida. Convidamos você a explorar as oportunidades na Abbott, a ver se seus talentos e aspirações de carreira podem se encaixar com as nossas vagas. A Abbott é uma empresa que oferece oportunidades iguais e acolhe e incentiva a diversidade em nossa força de trabalho.

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