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Customer Protection Officer Jobs (NOW HIRING)

Metro One LPSG

Asset Protection Officer

Bronx, NY · On-site

$15.75 - $17.75/hr

Asset Protection Officer Do you have a passion for service? Ready to build a career, not just find ... Relies on Customer Service and Observation skills. Qualifications and Requirements: Must be at ...

Metro One LPSG

Asset Protection Officer

Boston, MA · On-site

$16.25 - $18.50/hr

Asset Protection Officer Do you have a passion for service? Ready to build a career, not just find ... Relies on Customer Service and Observation skills. Qualifications and Requirements: Must be at ...

Metro One LPSG

Asset Protection Officer

Boston, MA · On-site

$22 - $28/hr

Description Asset Protection Officer Do you have a passion for service? Ready to build a career ... Customer Service and Observation skills. Qualifications and Requirements: • Must be at least 21 ...

Metro One LPSG

Asset Protection Officer

Bronx, NY · On-site

$25 - $28/hr

Description Asset Protection Officer Do you have a passion for service? Ready to build a career ... Customer Service and Observation skills. Qualifications and Requirements: • Must be at least 21 ...

Securitas

Fire Protection Officer

Lafayette, IN · On-site

$17.50 - $21.50/hr

Fire Protection Officer Wage Range : $17.50-21.50/ hour Job Information: * Fire 1 Certification ... Committed to providing high-quality customer service. * Excellent interpersonal skills, with the ...

Securitas Services

Fire Protection Officer

Lafayette, IN · On-site

$17.50 - $21.50/hr

Fire Protection Officer Wage Range : $17.50-21.50/ hour Job Information: * Fire 1 Certification ... Committed to providing high-quality customer service. * Excellent interpersonal skills, with the ...

Riverside Health System Non-Providers

$17.50 - $22.75/hr

The officer performs functions to protect facility and personnel from property loss and criminal ... customer complaints) * Ability to respond with flexibility to changes and adapt to varying work ...

NorthStar PS

Facility Protection Officer

Fort Worth, TX · On-site

$16.50/hr

Facility Protection Officers core values are Honestyand integrity. ESSENTIAL FUNCTIONS: * The ... Ability to provide quality Customer Service. * Ability to analyze and produce course of action ...

NorthStar PS

Facility Protection Officer

Fort Worth, TX · On-site

$16.50/hr

Facility Protection Officers core values are Honesty and integrity. ESSENTIAL FUNCTIONS: * The ... Ability to provide quality Customer Service. * Ability to analyze and produce course of action ...

NorthStar PS

Facility Protection Officer

Houston, TX · On-site

$18 - $20/hr

Facility Protection Officers core values are Honesty and integrity. ESSENTIAL FUNCTIONS: * The ... Ability to provide quality Customer Service. * Ability to analyze and produce course of action ...

Securitas

Fire Protection Officer

Lafayette, IN · On-site

$17.50 - $21.50/hr

Fire Protection Officer Wage Range : $17.50-21.50/ hour Job Information: * Fire 1 Certification ... Committed to providing high-quality customer service. * Excellent interpersonal skills, with the ...

Riverside

$17.50 - $22.75/hr

The officer performs functions to protect facility and personnel from property loss and criminal ... customer complaints) * Ability to respond with flexibility to changes and adapt to varying work ...

Envolve Client Services Group

Asset Protection Officer

Perry, GA · On-site

$13.50 - $15.25/hr

Currently, Envolve is searching for Asset Protection Officer to work at Riverview Heights in Dublin ... customer service skills to all residents, potential residents, and their guests. • Maintain high ...

NorthStar PS

Facility Protection Officer

Dallas, TX · On-site

$15.50 - $18/hr

Facility Protection Officers core values are Honesty and integrity. ESSENTIAL FUNCTIONS: * The ... Ability to provide quality Customer Service. * Ability to analyze and produce course of action ...

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Customer Protection Officer information

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$12

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$57

How much do customer protection officer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer protection officer in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $17.55 per hour, depending on experience, location, and employer.

What is a customer protection officer?

Customer Protection Officers are professionals responsible for ensuring the safety and security of customers within an organization or public space. Their duties often include monitoring premises, responding to incidents, resolving customer disputes, and enforcing organizational policies to protect both people and property. They play a critical role in maintaining a safe environment, addressing potential threats, and promoting positive customer experiences. Customer Protection Officers may work in a variety of settings, such as retail stores, banks, transportation hubs, or events.

How does a customer protection officer typically collaborate with other departments to ensure customer safety and compliance?

Customer Protection Officers regularly work with teams such as security, legal, compliance, and customer service to identify and address potential risks to customers. They may participate in cross-departmental meetings to review incidents, update policies, and share best practices. Collaboration is essential for developing effective response strategies, ensuring all staff are informed of regulatory requirements, and providing a seamless experience for customers while maintaining safety standards.

What are the key skills and qualifications needed to thrive as a customer protection officer, and why are they important?

To thrive as a Customer Protection Officer, you need a solid understanding of security protocols, risk assessment, and relevant laws, often supported by experience in security or law enforcement and sometimes a related certification. Familiarity with surveillance systems, incident reporting software, and access control technologies is typically required. Strong observation skills, attention to detail, and excellent communication help you stand out in this role. These abilities are essential to proactively safeguard customers, prevent incidents, and ensure a safe and trustworthy environment.

What is the difference between Customer Protection Officer vs Customer Service Representative?

AspectCustomer Protection OfficerCustomer Service Representative
Required CredentialsRelevant certifications in compliance and customer rightsBasic customer service training
Work EnvironmentRegulatory agencies, financial institutions, or consumer protection organizationsCall centers, retail stores, or corporate offices
Employer & IndustryFinancial, telecom, or utility sectorsRetail, banking, hospitality
Search & Comparison IntentUnderstanding compliance roles and protectionsAssisting customers with inquiries

The Customer Protection Officer focuses on ensuring compliance with consumer laws and safeguarding customer rights, often working in regulatory or financial sectors. In contrast, a Customer Service Representative primarily handles customer inquiries and support. While both roles involve customer interaction, the Protection Officer emphasizes compliance and protection, whereas the Representative centers on service and issue resolution.

How do you become a customer protection officer?

To become a customer protection officer, candidates typically need a bachelor's degree in fields like law, finance, or consumer affairs. Relevant skills include strong communication, problem-solving, and knowledge of consumer protection laws; some roles may require certifications or training in compliance or regulatory standards.

What are the duties of a Customer Protection Officer?

A Customer Protection Officer is responsible for ensuring customer rights are upheld by addressing complaints, investigating issues, and enforcing regulations related to consumer protection. They often review policies, provide guidance to customers, and collaborate with regulatory agencies to promote fair practices. Strong communication skills and knowledge of relevant laws are essential for this role.

What cities are hiring for Customer Protection Officer jobs?

Cities with the most Customer Protection Officer job openings:

What are popular job titles related to Customer Protection Officer jobs?

For Customer Protection Officer jobs, the most frequently searched job titles are:

Customer Protection Officer jobs near you

Asset Protection Officer

Bronx, NY • On-site

Metro One LPSG
See more jobs at Metro One LPSGexternal

$15.75 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Metro One LPSG rating

6.0

Company rating: 6.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

Job description

Asset Protection Officer

Do you have a passion for service? Ready to build a career, not just find another job? Metro One Loss Prevention Services Group has the opportunity you've been looking for!

About Us:
At Metro One LPSG, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients, and we're growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today!

What We Offer:

Weekly Pay - Your hard work is rewarded fast.

Competitive Benefits - Health, dental, vision, and more.

Flexible Schedules - Work-life balance matters.

401(k) Program - Invest in your future.

Easy Online Application Process - Get started in minutes!

Asset Protection Officer Responsibilities:

Limit losses from theft by discouraging criminal behavior and holding bad actors accountable for any damage caused through loss of product.

APOs look for patterns of suspicious behavior and closely observe shoppers.

Relies on Customer Service and Observation skills.

Qualifications and Requirements:

Must be at least 21 years old.

High school diploma or equivalent (GED) required.

Must be legally authorized to work in the United States.

Strong, stable work history.

Drug testing and background screening are required.

Prior Military, Corrections, Loss Prevention Retail or Law Enforcement experience required

Ability to obtain a State Security License - don't worry, we'll help if needed!

Reliable transportation is required.

Why Metro One?

If you're looking for more than just a job - if you want to be part of a growing, supportive team where your hard work matters - Metro One is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.

Grow your career. Strengthen your skills. Make a difference.

Metro One LPSG is an Equal Opportunity Employer.

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