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Customer Project Manager Jobs in Silver Spring, MD

In addition, the Project Manager will ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. You will be responsible for coordinating all activities ...

We help businesses across the globe to enhance their customer engagement and experience. From our ... As an experienced Project Manager you will be adept at managing, overseeing and delivering multiple ...

Project Manager

Rosslyn, VA · On-site

$228K/yr

Project Manager Clearance: Secret The IT Project Manager is responsible for planning, coordinating ... Our vision is what sets up apart, we help our customers align their IT strategies with their ...

We help businesses across the globe to enhance their customer engagement and experience. From our ... As an experienced Project Manager you will be adept at managing, overseeing and delivering multiple ...

We help businesses across the globe to enhance their customer engagement and experience. From our ... As an experienced Project Manager you will be adept at managing, overseeing and delivering multiple ...

Project Manager

Rockville, MD · On-site

$85K - $130K/yr

PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITIES Customer Care An HBW Construction Project Manager is responsible for assisting in the development of new business opportunities and strengthening ...

Project Manager

Rockville, MD · On-site

$85K - $130K/yr

PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITIES Customer CareAn HBW Construction Project Manager is responsible for assisting in the development of new business opportunities and strengthening ...

Project Manager

Rosslyn, VA · On-site

$228K/yr

Position: Project Manager Clearance: Secret The IT Project Manager is responsible for planning ... Our vision is what sets up apart, we help our customers align their IT strategies with their ...

Project Manager

Washington, DC · On-site

$120K - $140K/yr

Collaborate with OCIO stakeholders, customers, and technical staff to develop and review project ... Support Agile and Agile-Hybrid project management methodologies throughout the project lifecycle.

This role involves managing day-to-day activitiesof multiple projects, communicating with customers, and ensuring deliverables meet quality standards. The Project Manager is expected to ...

Project Manager Clearance: Secret The IT Project Manager is responsible for planning, coordinating ... Our vision is what sets up apart, we help our customers align their IT strategies with their ...

Project Manager

Jessup, MD · On-site

$70K - $121K/yr

Description The Project Manager is responsible for working directly with our customers, sales representatives, engineering, sales management, plant operations, contracts, and quality to expedite the ...

We are seeking an experienced Project Manager to support a government customer in Fairfax, VA. The Project Manager will coordinate day-to-day project execution for data science initiatives, manage ...

Project Manager

Jessup, MD · On-site

$70K - $121K/yr

Description The Project Manager is responsible for working directly with our customers, sales representatives, engineering, sales management, plant operations, contracts, and quality to expedite the ...

The Project Manager will work closely with technical teams, leadership, and customer ... representatives to support project planning, resource coordination, risk management, and delivery ...

The Project Manager is accountable for the management of assigned projects, ensuring successful installation, performance, profitability, and customer satisfaction. This role requires adherence to ...

Showing results 41-60

Customer Project Manager information

See Silver Spring, MD salary details

$37.7K

$94K

$117.8K

How much do customer project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer project manager in Silver Spring, MD is $93,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,300.00 and $108,000.00 per year, depending on experience, location, and employer.

How does a customer project manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a customer project manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

What job categories do people searching Customer Project Manager jobs in Silver Spring, MD look for?

The top searched job categories for Customer Project Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Customer Project Manager jobs?

Cities near Silver Spring, MD with the most Customer Project Manager job openings:

Project Manager

AVI-SPL

Ashburn, VA • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago


AVI-SPL rating

8.1

Company rating: 8.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

63rd of 225 rated it services


Job description

As a Project Manager, you will be overseeing the overall direction, coordination, implementation, execution, control and completion of specific AV systems integration projects. In addition, the Project Manager will ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. You will be responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established AVI-SPL Project Management process and procedures.
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. Our success starts with our people; and a workplace that champions culture and belonging ensures we grow and thrive together.
WHAT YOU'LL DO
As a Project Manager, you will be overseeing the overall direction, coordination, implementation, execution, control and completion of specific AV systems integration projects. In addition, the Project Manager will ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. You will be responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established AVI-SPL Project Management process and procedures.
Day-To-Day Responsibilities:
  • Learn and comply with all AVI-SPL standard process and procedures within the AVI-SPL Operations Playbook, utilizing tools approved and provided by AVI-SPL.
  • Be a subject matter expert with contract documents for each assigned project including, but not limited to project scopes of work, bid drawings and specifications, contract, subcontractor scopes of work, and construction schedules.
  • Facilitate internal and external Project Kickoff meeting among Sales, Engineering, Programming, Fabrication & Installation, Customer resources and Third-Party resources.
  • Identify and manage project risk, resolving all project related issues with team or through escalation to management.
  • Create and manage comprehensive project schedules and coordinate/verify appropriate resource scheduling for all required project tasks.
  • Facilitate project material / equipment orders.
  • Manage all project (equipment, labor, miscellaneous, direct, etc.) expenditures based on project budget throughout the project lifecycle, identify problem areas, spearhead resolution and communicate any issues impacting profitability to management.
  • Provide and review status/progress reporting of all projects internally and externally. Raise any issues to management at this time for escalation.
  • Manage and verify quality of work performed by internal and/or subcontracted resources.
  • Raise awareness immediately to management regarding potential claims or back charges or any large costs that will affect AVI-SPL financially.
  • Ensure that any scope, schedule, cost or change of terms are handled in accordance with established AVI-SPL change order procedures.
  • Gather and supply AVI-SPL Service teams with applicable close-out documentation.
  • Maintain and develop strong relationship with customers with direct interaction with focus on improving customers' perception of on-time delivery, quality, communication, responsiveness and problem solving.
  • Respond to communications from customers regarding problems or concerns in a timely and professional manner.
  • Steer project results to satisfy customer requirements to obtain AVI-SPL Net Promoter Score goals.
  • Travel to various job sites as required.
  • Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

WHAT WE'RE LOOKING FOR
Must-Haves:
  • Minimum 3 to 5 years of experience as a Project Manager in the Audio Visual, Construction, Technology or related industry.
  • Proven project management and team leadership experience.
  • Demonstrated management of multiple projects using sound time management skills with an exceptional eye for detail.
  • Effective communication and interaction skills.
  • Creative problem solving and investigation skills to identify complex problems and generate solutions.
  • Understanding of all revenue, budget, margin and financial variance factors of assigned projects.
  • Demonstrated experience managing projects in the Audio Visual, Construction, Technology or related industry.
  • Demonstrated knowledge of technical, contractual and construction documents.
  • Proficiency with Microsoft Office (Word, Excel, Outlook), MSProject schedule software

• Employees operating company or personal vehicles for business purposes must be legally authorized to drive, maintain a valid driver's license and provide proof of coverage, meeting all minimum required insurance coverage as a condition of employment.
• Employees driving fleet vehicles must meet eligibility requirements; comply with all guidelines, including telematics monitoring, vehicle maintenance schedules, proper use of assigned fuel and toll devices.
Nice-To-Haves:
  • Comprehension of AV system functionality and installation processes and techniques.
  • Formal education in Audio Visual, Construction, Technology or related field.
  • Minimum of a High School Diploma or equivalent.

PHYSICAL REQUIREMENTS
• Combination of sitting, standing, and walking.
• Frequent verbal communication and presentations.
• Frequent use of computers and mobile devices.
• Travel may be required.
• Occasionally lift and/or move up to 20 pounds.
• Office and client-site environments.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
WHY YOU'LL LIKE WORKING HERE
  • Medical benefits, including vision and dental
  • Paid holidays and PTO
  • Enjoyable and dynamic company culture
  • Training and professional development opportunities

MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
Pay Type
Min Base
Max Base
Salary
$93k
$130k

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About AVI-SPL

Sourced by ZipRecruiter

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. As the leading provider of collaboration technology solutions, which include our award-winning managed services, our highly trained team works hand-in-hand with organizations worldwide—including more than 86% of Fortune 100 companies. Our experienced teams strategize, design, deploy, manage, and support audiovisual (AV) and unified communications (UC) solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved.

Industry

Technology, communication and media

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1979

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