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Customer Project Manager Jobs in Silver Spring, MD

Oswald Companies

Client Manager - Project Risk

Baltimore, MD

$81K - $103.80K/yr

... ability to manage multiple complex projects simultaneously. Able to think strategically and ... We care about our Employee-Owners, we care about our customers, and we care about the world around ...

Sparacino PLLC

Be Seen First

Client Services Project Manager

Washington, DC · Remote

$50K - $65K/yr

Sparacino PLLC is hiring a Client Services Project Manager to support our attorneys and clients in ... Build and manage workflows using tools like Airtable and CRM systems * Organize, track, and ...

Sécheron Hasler Group

Project Manager

Washington, DC · On-site

$90K - $125K/yr

Main Tasks * Responsible for all phases of North American customer projects for traction power substation activities; * Organize and manage all tasks related to project Initiation, Planning ...

Sécheron Hasler Group

Project Manager

Washington, DC · On-site

$90K - $125K/yr

Main Tasks * Responsible for all phases of North American customer projects for traction power substation activities; * Organize and manage all tasks related to project Initiation, Planning ...

Secheron Hasler Group

Project Manager

Washington, DC · On-site

$90K - $125K/yr

Main Tasks * Responsible for all phases of North American customer projects for traction power substation activities; * Organize and manage all tasks related to project Initiation, Planning ...

Epiq

Client Services Project Manager

Washington, DC

$100K - $120K/yr

The Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful ...

Intrepidgs

Project Manager

Mclean, VA · On-site

Maintain a positive, collegial attitude and rapport with all customers and partners. Develop ... manner Manage project information in the IWMS database, ARCHIBUS Required/Desired Skills and ...

CAMRIS

GMP Senior Project Manager

Silver Spring, MD

$110K - $130K/yr

Actively communicate customer project and facility constraints. * Evaluate schedule constraints, risk, and feasibility of performing CDMO projects. * Assist managers with subcontractor schedule ...

CAMRIS

GMP Senior Project Manager

Silver Spring, MD · On-site

$110K - $130K/yr

Actively communicate customer project and facility constraints. * Evaluate schedule constraints, risk, and feasibility of performing CDMO projects. * Assist managers with subcontractor schedule ...

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Customer Project Manager information

See Silver Spring, MD salary details

$37.6K

$93.7K

$117.5K

How much do customer project manager jobs pay per year?

As of May 30, 2026, the average yearly pay for customer project manager in Silver Spring, MD is $93,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $107,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What does a Customer Project Manager do?

A Customer Project Manager oversees projects on behalf of clients to ensure they are completed on time, within budget, and to the customer’s satisfaction. They act as a main point of contact between the customer and the project team, managing communication, setting expectations, and resolving any issues that arise. Their responsibilities often include planning project timelines, coordinating resources, tracking progress, and delivering regular updates to clients. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What are popular job titles related to Customer Project Manager jobs in Silver Spring, MD? For Customer Project Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Silver Spring, MD look for? The top searched job categories for Customer Project Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Customer Project Manager jobs? Cities near Silver Spring, MD with the most Customer Project Manager job openings:
Customer Project Manager jobs near you
Client Manager - Project Risk

Client Manager - Project Risk

Oswald Companies

Baltimore, MD

$81K - $103.80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk?

Oswald Companies seeks goal-driven professionals ready to take their career to the next level.

Job Summary:
Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP) for an assigned portfolio of construction projects. Provides expert external support to clients while directing internal support resources as needed. Ensures highquality service delivery, regulatory compliance, and retention of existing business.
A Day in the Life:

Serves as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing costeffective wrapup insurance solutions tailored to project needs.
Brokers Owner's Interest and projectspecific insurance placements, ensuring appropriate coverage structure, pricing, and carrier alignment.
Reviews construction contracts for insurance requirements and develops draft wrapup manuals, procedures, marketing materials, and supporting documentation.
Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk profile, and financial feasibility.
Oversees contractor enrollment, compliance tracking, documentation review, and communication with all participating parties.
Ensures timely coordination and management of payroll audits, reporting, safety performance metrics, and other program administration components.
Coordinates claims activity with brokers, carriers, adjusters, and thirdparty administrators; assists with investigations, reporting, reserves, and ongoing claim strategy.
Analyzes loss experience, identifies trends, and recommends mitigation strategies to reduce program costs and enhance safety outcomes.
Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup, ensuring accuracy and transparency.
Conducts training for project teams, contractors, and client stakeholders on wrapup processes, expectations, and compliance requirements.
Maintains strong and productive relationships with underwriters, carrier partners, and thirdparty administrators to achieve optimal program results.
Remains current on construction risk trends, carrier appetites, regulatory developments, and wrapup best practices to continuously enhance program performance.
Attains continuing education, coursework, and professional development to strengthen wrapup and construction risk expertise.

What You'll Need:

5-10+ years of experience in wrapup insurance, construction risk management, or related fields.
Prior experience managing OCIP/CCIP programs required.
Prior experience marketing and brokering wrapup insurance coverages preferred.
Comprehensive knowledge of Workers' Compensation, General Liability, and Excess Liability within construction environments.
Strong analytical skills with the ability to interpret loss data, payroll reports, audit results, and contractual language.
Excellent communication skills with the ability to collaborate crossfunctionally and convey complex information clearly.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Bachelor's degree in a related field preferred.
Property & Casualty License required.

Who You Are:

Detailoriented with strong organizational skills and the ability to manage multiple complex projects simultaneously.
Able to think strategically and problemsolve using logic, data, and industry expertise.
Independent, proactive, and capable of managing timesensitive responsibilities with minimal oversight.
Demonstrates a positive attitude and serves as a professional role model in client and team interactions.
Works effectively under pressure and consistently meets deadlines.
Energetic, eager to learn, and committed to ongoing professional development.

Who is Oswald?

Oswald is a 129-year-old company that creates a world of protection around the lives and businesses of our clients.

We are an independent, employee-owned company. So, essentially, you own your own success in a personally and financially rewarding opportunity.

Inclusivity is a priority. We foster an environment of collaboration and belonging where our Employee-Owners thrive on their unique path. Our diverse talent reflects the communities and clients we serve, while driving unmatched risk and insurance innovations.

Our people-first culture and client service excellence have built our reputation of integrity, resourcefulness, and a relentless care for our clients and employees. Don't believe us? Ask your friends, colleagues, and mentors about Oswald. There's a reason Oswald has been named a Top Workplace for nine consecutive years.

What you'll get...

At Oswald, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we'll help you achieve your goals.

At Oswald, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice.

At Oswald, you will achieve a work-life balance. We care about your physical and emotional well-being, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it.

At Oswald, you will have access to a world-class Total Rewards package. We truly value our people, which shows in our compensation, benefits, and perks.

  • In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives.

  • Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings.

  • Paid time off annually and a sabbatical at every 10-year service anniversary.

  • Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution)

  • Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations

  • Access to specialized leadership development programming designed to take your career to the next level.

  • And so much more!

To learn more about Oswald, our culture and everything we have to offer, visit us onLinkedIn.

Oswald, a Unison Risk Advisors company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic.

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