Customer Project Manager Jobs in Decatur, GA (NOW HIRING)

From Georgia. For Georgia.  Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service.  From Caterpillar heavy and compact construction equipment to on-highway trucks, generators, & industrial engines, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs.  This all starts with our greatest asset…our employees.

As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS) products (Generators, ATS, Paralleling Switchgear, & Accessories) by managing multiple project(s) to completion to the satisfaction for both internal & external customers.  This position is responsible for providing management of Power Generation projects from receipt of purchase through final customer acceptance.  You will organize, schedule, coordinate, purchase, communicate, and lead efforts of others.  As part of the sales team, you will share the responsibility with the other members of the team to act in a manner that ensures the continued growth of the Power Systems business in line with the Company’s strategy.

• Performs a review of new projects to confirm accuracy of bill of materials, cost estimate and T&C’s. Works with the Salesman and Management to clear up any conflicts or misunderstandings.
• Technical – verifies that the quote and estimate meet the specifications and customer technical requirements.
• Works with customers to obtain submittal approval, release for manufacturing, ensure project times are met and all questions are answered.
• Issue purchase orders to vendors to procure all equipment.
• Coordinate and purchase services of shipping companies to deliver equipment in alignment with customer requirements.
• Perform invoicing on all delivered goods and services.

• Participate in required safety programs, and work in a safe manner.
• Additional duties as assigned by manager.

To be successful in this position you should have excellent organizational and time management skills, be proactive in the approach of taking care of issues before they become problems, and collaborate with Yancey Sales Reps to exceed our customer’s project expectations.  You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

• High school diploma or equivalent
• Minimum of 5-years experience as a project manager or engineer in the electric power industry or a related technical field.

• Bachelor’s Degree from a four year college or university or related equivalent experience preferred
• Knowledge, skills, and abilities acquired through receiving a Bachelor’s degree, preferably in Engineering
• 5+ years of project management experience of diesel & gaseous engines, generator sets, paralleling switchgear, automatic transfer switches (ATS), or related projects.
• Must have strong human relations skills and the ability to work with people from all backgrounds and cultures, internally and externally, with appropriate influence and ability to resolve project issues.
• Excellent verbal and written communications skills over telephone and through technology (email, text, etc.)
• Self-motivated and ability to work independently with minimal supervision. 5+ years of direct customer contact experience. 
• Excellent working knowledge of electrical and mechanical equipment and power generation systems (eg. diesel & gaseous engines, transfer switches, paralleling switchgear, and supporting equipment) ideally along with in-depth knowledge of the Caterpillar product line.
• Skilled in the Microsoft Office, AutoCAD, and Adobe Acrobat business software
• A team player, cooperative, collaborative, willing and able to work easily and synergistically with others

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude 

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

• Competitive Pay
• Individual Bonus Opportunities Available
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching
• Business Mileage Reimbursement

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

• Paid Holidays
• Paid Sick Leave 

• Tuition Reimbursement
• Ongoing Training 
• Advancement Opportunities