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Customer Project Manager Jobs in Decatur, GA (NOW HIRING)

Overview The mission of our Customer Project Management Office (PMO) is to ensure seamless coordination and delivery of projects, exceeding customer expectations. Through meticulous planning ...

Customer Services Project Manager

North Metro, GA · On-site

$75K - $96K/yr

Overview The mission of our Customer Project Management Office (PMO) is to ensure seamless coordination and delivery of projects, exceeding customer expectations. Through meticulous planning ...

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a ... Project Manager - Sales Location: East coast What we are looking for: We are seeking a highly ...

Drive successful customer projects and help global enterprises achieve their business goals through ... You will manage all aspects of project lifecycles, building lasting relationships with stakeholders ...

Drive successful customer projects and help global enterprises achieve their business goals through ... You will manage all aspects of project lifecycles, building lasting relationships with stakeholders ...

They are the foundation of all customer projects relating to the development execution, completion and delivery to our brand partners. This involves many skill sets, from project management, design ...

Be Seen First

Manage customer expectations * Ensure crew members are professional and polite * Manage payroll for each project's crew * Communicate regularly with all involved parties on project progress * Answer ...

They facilitate communication with customers and internal departments to ensure the status of the project are clear, while effectively managing risks, issues and core Key Performance Indicators (KPIs)

They facilitate communication with customers and internal departments to ensure the status of the project are clear, while effectively managing risks, issues and core Key Performance Indicators (KPIs)

They facilitate communication with customers and internal departments to ensure the status of the project are clear, while effectively managing risks, issues and core Key Performance Indicators (KPIs)

Project Manager

Roswell, GA · On-site

$65K - $75K/yr

We utilize a full spectrum CRM to manage our customers projects. All communications and ... documentation are through this software. Be prepared to demonstrate better than average business ...

If you thrive on managing schedules, analyzing data, coordinating teams, and ensuring customer ... We are looking to add a new Project Manager to our incredibly talented Installation team. This ...

If you thrive on managing schedules, analyzing data, coordinating teams, and ensuring customer ... We are looking to add a new Project Manager to our incredibly talented Installation team. This ...

If you thrive on managing schedules, analyzing data, coordinating teams, and ensuring customer ... We are looking to add a new Project Manager to our incredibly talented Installation team. This ...

They facilitate communication with customers and internal departments to ensure the status of the project is clear, while effectively managing risks, issues and core Key Performance Indicators (KPIs)

They facilitate communication with customers and internal departments to ensure the status of the project is clear, while effectively managing risks, issues and core Key Performance Indicators (KPIs)

Works with customers to obtain submittal approval, release for manufacturing, ensure project times ... Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position ...

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Customer Project Manager information

See Decatur, GA salary details

$35.6K

$88.8K

$111.3K

How much do customer project manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for customer project manager in Decatur, GA is $88,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,600.00 and $102,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

Who earns more, BA or PM?

In the context of job roles, a Project Manager (PM) typically earns more than a Business Analyst (BA) due to higher responsibilities, leadership duties, and often requiring project management certifications like PMP. BAs focus on requirements gathering and analysis, while PMs oversee project execution, budgets, and teams, which generally command higher salaries.

Can I make 100k as a project manager?

Customer Project Managers can earn $100,000 or more annually, especially with experience, certifications like PMP, and managing large or complex projects. Salaries vary by industry, location, and company size, with senior or specialized roles often reaching or exceeding this level. Developing strong leadership, communication skills, and project management tools can help achieve higher compensation.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What is the highest paying job in customer service?

The highest paying roles in customer service are often customer success executives, director-level managers, or specialized roles such as customer experience directors, with salaries exceeding $100,000 annually. These positions typically require extensive experience, leadership skills, and knowledge of CRM tools and data analysis.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What are the most commonly searched types of Customer Project jobs in Decatur, GA? The most popular types of Customer Project jobs in Decatur, GA are:
What are popular job titles related to Customer Project Manager jobs in Decatur, GA? For Customer Project Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Decatur, GA look for? The top searched job categories for Customer Project Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Project Manager jobs? Cities near Decatur, GA with the most Customer Project Manager job openings:
Infographic showing various Customer Project Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $88,776 per year, or $42.7 per hour.
Customer Services Project Manager

Customer Services Project Manager

Barco

North Metro, GA

$75K - $96K/yr

Other

Posted 24 days ago


Job description

Overview

 

The mission of our Customer Project Management Office (PMO) is to ensure seamless coordination and delivery of projects, exceeding customer expectations. Through meticulous planning, execution, and continuous improvement, we aim to optimize resource utilization and drive long-term customer satisfaction.  The Customer Project Management team focuses on overseeing the end-to-end execution of customer projects, ensuring timely delivery and quality outcomes.

Key initiatives involve working with our project governance framework, set up and enable cross-functional collaboration, and use data-driven insights aka FACTS only for informed decision-making, ultimately driving sustainable project success and fostering long-term customer relationships.

 

Responsibilities:

  • Be the Voice of the Customer: Serve as the primary point of contact for a portfolio of cinema customers, understanding their unique needs and ensuring their vision is realized
  • Lead Cross-Functional Teams: Coordinate with engineering, logistics, sales, service, marketing, content team, product and support teams to deliver seamless projection system rollouts and HDR solution implementations
  • Deliver with Precision: Define project scope, develop detailed plans, mitigate risks like a pro and track progress to ensure on-time, on-budget delivery
  • Build Lasting Partnerships: Develop trusted relationships with key stakeholders, from technical managers to C-level executives in the cinema industry
  • Communicate Transparently: Provide regular updates on project milestones, risks, and outcomes to both customer and internal teams
  • Drive Continuous Improvement: Analyse project performance and customer feedback to identify opportunities for innovation and service excellence
  • Conduct periodic site visits to better understand and enhance the customer experience

Required education, experience and competencies

  • Industry Experience: 5-7 years in project management, ideally in cinema technology, AV systems, or entertainment tech
  • Leadership: Strong ability to lead diverse teams and drive accountability across departments
  • Customer Focus: A passion for delivering tailored, high-impact solutions that enhance the cinema experience
  • Communication Skills: Excellent at presenting, listening, and influencing across all levels of an organization
  • Tech Savvy: Comfortable working with cloud-based project management tools and Excel; familiarity with projection systems is a plus
  • Certifications: The right attitude matters most 
  • Every now and then, you have the opportunity to join customer meetings or support at installations in your region

Essential Functions

  • Office Environment - Job performed in normal office environment including 6-8 hours a day of sitting, computer activities, communication skills, intermittet standing, limited lifting, physical activities or exposure to regular office conditions. 
  • Ability to lift, carry, or position equipment or components (typically up to 50 lbs). 
  • Travel by flight and / car. Ability to conduct on-site customer meetings, product demos or support activities. 
  • Ability to walk, bend, reach, and move between office, lab, areas as needed. 
  • Ability to connect, unplug, handle, or manipulate cables, small parts, or handle equipment. 
  • Regular business hours apply; however, occasional overtime or adjusted work hours may be required. 
  • Work may require approaching or handling prototype units, displays, system components. 
  • Must comply with all environmental, health, safety, and security protocols.Â