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Customer Program Manager Jobs in Riverview, FL (NOW HIRING)

AITS

Senior Program Manager

Tampa, FL · On-site

$109K - $110K/yr

We're in search of customer focused individuals with a passion for solving difficult problems and exceeding expectations. and Responsibilities: The Senior Program Manager will lead the Emerging ...

Utilities One

Operations Program Manager

Tampa, FL

Manage, develop, and expand the company's construction vendor relationships & strategic ... Determine the size of the construction organization to support customer build programs; * Support ...

AEVEX

Program Manager 2

Tampa, FL · On-site

Work directly with the customer and subcontractors to determine project requirements, develop a ... Manage all aspects of assigned programs to include costs, schedules, and performance. * Integrate ...

AEVEX

Program Manager 2

Tampa, FL · On-site

Work directly with the customer and subcontractors to determine project requirements, develop a ... Manage all aspects of assigned programs to include costs, schedules, and performance. * Integrate ...

Agile IT Synergy

Senior Program Manager

Tampa, FL · On-site

$109K - $110K/yr

We're in search of customer focused individuals with a passion for solving difficult problems and exceeding expectations. and Responsibilities: The Senior Program Manager will lead the Emerging ...

SOSi

Senior Program Manager

Tampa, FL · On-site

$109K - $110K/yr

... customers at USCENTCOM HQ in Tampa, FL and OCONUS in the USCENTCOM AOR. The Senior Program Manager ... will have full authority to act for SOSi on all contractual and financial matters relating to daily ...

Cubic Corporation

Senior Program Manager

Tampa, FL · On-site

$170K - $195K/yr

... our customers and partners. We have a top-tier portfolio of businesses, including Cubic ... Manages multiple programs in accordance with contracts and policies, procedures and department ...

Blue Star Families

Senior Program Manager

Tampa, FL · On-site

$170K - $195K/yr

... our customers and partners. We have a top-tier portfolio of businesses, including Cubic ... Manages multiple programs in accordance with contracts and policies, procedures and department ...

SOSi

Senior Program Manager

Tampa, FL

$109K - $110K/yr

... customers at USCENTCOM HQ in Tampa, FL and OCONUS in the USCENTCOM AOR. The Senior Program Manager ... will have full authority to act for SOSi on all contractual and financial matters relating to daily ...

UAB

PROGRAM MANAGER II

Tampa, FL

$51K - $83K/yr

PROGRAM MANAGER II University of Alabama at Birmingham This Position requires prioritizing a ... customer focus. Salary Range : $51,270 - $83,300 Education * Bachelor's degree in a related field

Kobie Marketing

Technical Program Manager

Saint Petersburg, FL · Remote

$132K - $170K/yr

... customer engagements, training, and company events. Candidates should be able and willing to travel ... What you need to be successful * 5+ years of program or project management experience, with at ...

Inovalon

Employee Experience Program Manager

Tampa, FL · Hybrid

The ideal candidate approaches employee programs with a customer mindset, continuously looking for ... While experience in Talent Management, Learning & Development, Organizational Development, or Human ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Riverview, FL

Customer Program Manager information

See Riverview, FL salary details

$7

$48

$75

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Riverview, FL is $48.23, according to ZipRecruiter salary data. Most workers in this role earn between $32.16 and $61.97 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Riverview, FL are hiring for Customer Program Manager jobs?

Cities near Riverview, FL with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Riverview, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $100,327 per year, or $48.2 per hour.

Senior Program Manager

AITS

Tampa, FL • On-site

$109K - $110K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

Job description

Agile IT Synergy, LLC is a Subject Matter Expert (SME) based information technology company focused on innovative engineering and integration of relevant technologies combined with effective business practices to deliver complete solutions that meet customer mission needs. Our proven ability to deliver against mission priorities ranging from organizational process improvements to the execution of mission-critical technical solutions is why we are trusted by critical government agencies. We're in search of customer focused individuals with a passion for solving difficult problems and exceeding expectations.
Job Description and Responsibilities:
The Senior Program Manager will lead the Emerging Technologies Lab (ETL) team in support of critical Program Executive Office for Fixed Wing (PEO-FW), Air Force Special Operations Command (AFSOC) and US Special Operations Command (USSOCOM) initiatives. This position serves as the primary interface between the engineering team and the government customer, responsible for the overall management of the contract, budget, schedule, and personnel. The ideal candidate is a strategic leader capable of translating customer requirements into actionable tasks while driving program growth and ensuring exceptional team performance.
Duties include but not limited to:
  • Serve as the primary point of contact for government stakeholders, including USSOCOM PEOs, the Rapid Innovation Cell (RIC), and AFSOC directorates, building and maintaining strong professional relationships.
  • Manage all aspects of the contract, including scope, deliverables, modifications, and reporting. Lead the strategy and development of the contract follow-on effort.
  • Oversee the program budget, manage funding lines, track expenditures, and ensure all efforts are executed within financial constraints.
  • Lead and direct a team of highly specialized engineers, managing workloads, setting priorities, and ensuring the team is resourced to meet all objectives.
  • Identify and pursue opportunities for program growth by aligning the team's unique capabilities with the stated priorities of AFSOC, ACCA, and the broader SOF community.
  • Deliver regular, comprehensive status reports, financial updates, and performance reviews to both corporate leadership and government stakeholders.
  • Proactively identify program risks (technical, schedule, funding, personnel) and develop effective mitigation strategies.
  • Must be willing to work onsite daily at customer or corporate locations at MacDill AFB, FL as directed.

Education:
  • Bachelor's degree in Business, Management, Engineering, or a related field is required.
  • Relevant experience and years of service may be considered in lieu of required education.

Required Experience:
  • Active DoD Top Secret security clearance.
  • Minimum of 10 years of experience in Program Management supporting DoD contracts.
  • Demonstrated experience managing contract cost, schedule, and performance for the U.S. Government.
  • Proven ability to lead technical teams and manage complex engineering projects.
  • Strong understanding of the government contracting process, including proposal development and contract modifications.
  • Ability to work as a member of a team with the skills and personality to lead discussions that result in positive desired outcomes.
  • Excellent written and verbal communication, negotiation, and stakeholder management skills.
  • Must be a U.S. Citizen.

Preferred Experience:
  • Project Management Professional (PMP) certification.
  • Direct experience managing programs in support of USSOCOM or AFSOC.
  • Familiarity with the technical domains of the ETL team (e.g., airborne ISR, autonomy, tactical networking).
  • Experience with various contract types (e.g., CPFF, FFP) and managing subcontractor relationships.

Travel: Up to 20% based on customer needs.
AIT Synergy has competitive benefits and compensation packages that include Medical/Dental coverage, 401(k), Paid Time Off, Holidays, and opportunities for tuition reimbursement and training compensation relevant to task duties.

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