1

Customer Program Manager Jobs in Riverview, FL (NOW HIRING)

Manages a large and complex technical/ scientific program, consisting of multiple subsidiary ... Serves as primary liaison with program sponsors, customers and other stakeholders. * Identifies ...

Manages a large and complex technical/ scientific program, consisting of multiple subsidiary ... Serves as primary liaison with program sponsors, customers and other stakeholders. * Identifies ...

Program Manager

Pinellas Park, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and customers. Through innovative technology and ongoing training, we invest in our employees ... Learn More About EAS Job Purpose The Program Manager is responsible for managing Production and ...

Program Manager

Pinellas Park, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and customers. Through innovative technology and ongoing training, we invest in our employees ... Learn More About EAS Job Purpose The Program Manager is responsible for managing Production and ...

Program Manager

Pinellas Park, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Learn More About EAS Job Purpose The Program Manager is responsible for managing Production and ... Provide management with updates on customer and corporate issues. Participate in strategic business ...

Conduct regular program reviews, staff meetings, customer meetings, and internal coordination sessions to ensure alignment with mission priorities and contract objectives. * Support transition-in and ...

Sr Program Manager

Tampa, FL

$109K - $110K/yr

Manage customer expectations and ensure high levels of customer satisfaction. * Project Management: Oversee all aspects of program management, including scope, schedule, budget, and risk management.

Senior Program Manager

Tampa, FL · Hybrid

$109K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Management and oversight of day-to-day customer needs and interactions (i.e., client kickoff, regular status meetings, training, measure key client/program objectives, solve problems). * Supporting ...

Senior Program Manager

Largo, FL · On-site

$104K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support new proposals for customers. Manage change requests, scope adjustments, and program documentation. Track program financials including budgets, forecasts, and cost performance. Collaborate ...

Deputy Program Manager

Tampa, FL · On-site

$110K/yr

... customers in Tampa, FL and OCONUS. The Deputy Program Manager will support the Senior Program ... Manager in overseeing all contractual and financial matters relating to daily operations of this ...

Program Manager II The University of Alabama at Birmingham General Responsibilities: The Program ... customer-service skills Ability to interpret and apply institutional policies and procedures ...

Deputy Program Manager

Tampa, FL

$110K/yr

... customers in Tampa, FL and OCONUS. The Deputy Program Manager will support the Senior Program ... Manager in overseeing all contractual and financial matters relating to daily operations of this ...

Deputy Program Manager

Tampa, FL · On-site

$110K/yr

... customers in Tampa, FL and OCONUS. The Deputy Program Manager will support the Senior Program ... Manager in overseeing all contractual and financial matters relating to daily operations of this ...

Senior Program Manager

Largo, FL · On-site

$104K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Learn More About EAS Job Purpose The Senior Program Manager is responsible for leading the ... Customer-focused with a commitment to meeting program objectives and stakeholder expectations.

Senior Program Manager

Largo, FL

$99K - $99K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Learn More About EAS Job Purpose The Senior Program Manager is responsible for leading the ... Customer-focused with a commitment to meeting program objectives and stakeholder expectations.

Senior Program Manager

Tampa, FL · On-site

$114K - $114K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title Senior Program Manager Location Tampa, FL 33621 US (Primary) Category Intelligence Job ... between customers. * Responsible for cost, schedule, performance and risk identification ...

Work directly with the customer and subcontractors to determine project requirements, develop a ... Manage all aspects of assigned programs to include costs, schedules, and performance. * Integrate ...

Showing results 21-40

Customer Program Manager information

See Riverview, FL salary details

$7

$48

$75

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Riverview, FL is $48.23, according to ZipRecruiter salary data. Most workers in this role earn between $32.16 and $61.97 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Riverview, FL are hiring for Customer Program Manager jobs?

Cities near Riverview, FL with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Riverview, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $100,327 per year, or $48.2 per hour.

Full-time

Re-posted 20 days ago


Job description

About Agile Defense
 
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
 
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests.

Requisition #: 1705
Job Title: Program Manager
Location: MacDill AFB, FL
Clearance Level: TS/SCI clearance, Must Have Clearance to Start
Job Description
The contractor shall identify a Program Manager (PM) by name who shall provide management, direction, administration, quality assurance (as defined in Section C.X.X), and leadership for the execution of this TO.
 
Job Duties:
  • Manages a large and complex technical/ scientific program, consisting of multiple subsidiary projects, typically with sole functional or customer market responsibility, and with revenue and profit responsibility.
  • Leads a team of Project Managers through all program phases including concept, development, implementation, evaluation and closeout; ensures successful integration of all program segments and services.  
  • Serves as primary liaison with program sponsors, customers and other stakeholders.  
  • Identifies opportunities for program growth and may be involved with follow-on business acquisition and new technology. Function-specific level guidelines:  
  • Will normally hold an advanced degree in a technical or scientific discipline.
Education and Background
Typically has a Bachelor's degree, and 8 or more years of experience including 3 years of supervisory experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required.
Years of Experience
8+ years
Required Skills
  • The contractor shall identify a Program Manager (PM) by name who shall provide management, direction, administration, quality assurance (as defined in Section C.X.X), and leadership for the execution of this TO. Must be Employee of prime contractor.
  • Have active TS/SCI clearance.
  • Employee of prime contractor.
Preferred Skills
  • Three years experience working in the SOF Enterprise and managing personnel across multiple SOF commands.
  • Three years experience with the SOF Enterprise, including HQ staff element, SOF Theater Special Operations Command (TSOC),and SOF Service Component HQ.
  • Shall have experience placing contractors in OCONUS locations (e.g. Germany, Korea, and Hawaii) and the associated laws, regulations, and processes (e.g. SPOT, ECOPS, and DOCPER).
  • Three years experience with USSOCOM security procedures, to assign personnel, for both collateral and SCI clearances.
Working Conditions
General Office Environment
Our Core Values
 
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. 
 
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
 
  • Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
  • Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
  • Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
  • Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
  • Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
  • Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job