Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Washington, DC · On-site
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Washington, DC · On-site
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Vienna, VA · On-site
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Vienna, VA · On-site
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Vienna, VA · On-site
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Vienna, VA · On-site
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
The Program Manager will oversee technical, operational, administrative, and contractual ... Customer relationship management. * Executive communication and presentation skills. * Personnel ...
The Program Manager will oversee technical, operational, administrative, and contractual ... Customer relationship management. * Executive communication and presentation skills. * Personnel ...
Program Manager
Ashburn, VA · On-site
$150K - $165K/yr
PMP & ITIL V3 (or V4) The Program Manager will be responsible for the strategic planning, execution, and overall success of customer enterprise infrastructure initiatives. In this role, you will lead ...
Program Manager
Ashburn, VA · On-site
$150K - $165K/yr
PMP & ITIL V3 (or V4) The Program Manager will be responsible for the strategic planning, execution, and overall success of customer enterprise infrastructure initiatives. In this role, you will lead ...
Program Manager
$270K/yr
Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
$270K/yr
Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Washington, DC · On-site
Conduct recurring program management reviews, status briefings, and customer meetings. * Prepare ... and deliver monthly, quarterly, annual, and ad hoc program reports. * Establish and maintain risk ...
Program Manager
Washington, DC · On-site
Conduct recurring program management reviews, status briefings, and customer meetings. * Prepare ... and deliver monthly, quarterly, annual, and ad hoc program reports. * Establish and maintain risk ...
Program Manager
Ashburn, VA · On-site
As a Program Manager, you will serve as the principal point of contact to key military and commercial customers by showcasing your technical program leadership within the Rugged Embedded Computing ...
Program Manager
Ashburn, VA · On-site
As a Program Manager, you will serve as the principal point of contact to key military and commercial customers by showcasing your technical program leadership within the Rugged Embedded Computing ...
Program Manager
Vienna, VA · On-site
The Program Manager will be responsible for overall contract execution and will serve as SteerBridge's primary point of contact for the government customer. This individual will oversee contract ...
Program Manager
Vienna, VA · On-site
The Program Manager will be responsible for overall contract execution and will serve as SteerBridge's primary point of contact for the government customer. This individual will oversee contract ...
Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Ashburn, VA · On-site
As a Program Manager, you will serve as the principal point of contact to key military and commercial customers byshowcasingyour technical program leadership within the Rugged Embedded Computing ...
Program Manager
Ashburn, VA · On-site
As a Program Manager, you will serve as the principal point of contact to key military and commercial customers byshowcasingyour technical program leadership within the Rugged Embedded Computing ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
Program Manager
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Quick apply
Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
Program Manager
Sterling, VA · On-site
$92K - $172K/yr
Maintain strong customer relationships, resolve concerns, and ensure customer satisfaction. * Program Execution & Contract Compliance * Manage all aspects of program execution including cost ...
Quick apply
Program Manager
Sterling, VA · On-site
$92K - $172K/yr
Maintain strong customer relationships, resolve concerns, and ensure customer satisfaction. * Program Execution & Contract Compliance * Manage all aspects of program execution including cost ...
Customer Program Manager information
See Reston, VA salary details
$9.27 - $16.49
1% of jobs
$16.49 - $23.71
5% of jobs
$23.71 - $30.93
9% of jobs
$37.25 is the 25th percentile. Wages below this are outliers.
$30.93 - $38.15
11% of jobs
$38.15 - $45.37
11% of jobs
$45.37 - $52.59
12% of jobs
The median wage is $53.23 / hr.
$52.59 - $59.81
18% of jobs
$66.43 is the 75th percentile. Wages above this are outliers.
$59.81 - $67.03
9% of jobs
$67.03 - $74.25
5% of jobs
$74.25 - $81.47
11% of jobs
$81.47 - $88.69
8% of jobs
$9
$56
$88
How much do customer program manager jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for customer program manager in Reston, VA is $56.37, according to ZipRecruiter salary data. Most workers in this role earn between $37.60 and $72.40 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer program manager?
To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.
How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?
Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.
What is a customer program manager?
A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
What cities near Reston, VA are hiring for Customer Program Manager jobs?
Cities near Reston, VA with the most Customer Program Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 17 days ago
Job description
Koniag Professional Services, a Koniag Government Services company, is seeking a Program Manager to support KPS and our government customer in the DC Metro area. This position requires the candidate to be able to obtain a Public Trust. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support functions, managing multiple complex and inter-related project tasks, and leading teams of contractor personnel across multiple locations. This position requires strong leadership, program management skills, and the ability to ensure successful project delivery while maintaining customer satisfaction and compliance with contractual obligations.
The Program Manager at Koniag Government Services plays a pivotal role in leading and managing complex contract operational support functions, ensuring successful project delivery while maintaining customer satisfaction and compliance with contractual obligations. With strong program and project management skills, leadership abilities, and a track record of successfully managing teams and projects, the ideal candidate will be responsible for overseeing all aspects of program execution, from planning and resource allocation to risk management and stakeholder communication. Additionally, the Program Manager will provide applications systems analysis, long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Program Manager will be responsible for the following tasks:
- Serve as the program manager responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations.
- Provide overall direction and oversight of program activities, ensuring alignment with program objectives, timelines, and budgets.
- Manage and maintain the contractor's interface with the senior levels of the customer's organization, fostering effective communication and collaboration.
- Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules, costs, and contractual obligations.
- Establish and maintain technical and financial reports to show progress of projects to management and customers, ensuring transparency and accountability.
- Organize and assign responsibilities to subordinates, overseeing the successful completion of all assigned tasks and providing guidance and support as needed.
- Assume the initiative and provide support to the OCIO (Office of the Chief Information Officer) and various program offices, ensuring seamless integration and coordination of efforts.
- Serve as the task leader, managing a group of engineers and the full ADP (Automated Data Processing) life cycle in software engineering for a minimum of two years.
- Level III (CR03) - Typically oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project.
- Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources.
- Other duties as assigned
Requirements
Education:
- Bachelor's degree in a relevant field, such as Project Management, Business Administration, Computer Science, Engineering, or a related discipline.
- Ability to obtain a Public Trust
Work Experience, Knowledge, Skills & Abilities:
- Minimum of eight (8) years of experience in program management, project management, or an equivalent combination of education and training that provides the required knowledge, skills, and abilities.
- Must possess two (2) years of task leader experience managing a group of engineers and the full ADP life cycle in software engineering.
- Level III (CR03) experience, typically overseeing all aspects of the project, leading a team on large projects or a significant segment of large and complex projects.
- Proven program and project management skills, including proficiency in project management methodologies, tools, and best practices.
- Strong leadership and team management skills, with the ability to motivate and guide project teams effectively.
- Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels, including senior management.
- Analytical and problem-solving skills, with the ability to identify and address complex project challenges and create innovative solutions.
- Knowledge of industry standards, regulations, and best practices related to program management, project management, and software engineering.
- Familiarity with applications systems analysis, systems development, systems maintenance, and production activities for necessary support resources.
Desired Skills and Competencies:
- Experience with office equipment (e.g. copiers, postage meters, audio/visual)
- Knowledge of database management, reporting and data entry procedures
- Basic accounting, bookkeeping and recordkeeping experience
- Problem-solving skills and ability to work independently
- Event planning and project coordination experience
Office Location and Travel:
- The place of performance will be Primary place of performance shall be performed at ACF Headquarters, located in Washington, D.C., Rockville, MD.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352