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Customer Program Manager Jobs in Plainfield, NJ (NOW HIRING)

Spectrum Reach

Program Manager

Manhattan, NY · On-site

$81K - $120K/yr

... and customer expectations. * Accountable for plans and teamwork assignments, coordinating work ... At least 2 years of Project Management or Program Manager experience * Experience in Advertising ...

Tiger Analytics Inc.

Program Manager

Jersey City, NJ · On-site

Should have been in customer facing roles in managing large engagements * Resolving cross-program issues and strategic issues with senior stakeholders * Prepare reports for directors and stakeholders

SPECTRUM

Program Manager

Manhattan, NY · On-site

$81K/yr

... and customer expectations. * Accountable for plans and teamwork assignments, coordinating work ... Project Managers. * Communicates with leadership and other stakeholders on program strategy ...

Inceptua S.A.

Program Manager

Princeton, NJ · On-site

$80 - $100/hr

We are hiring for the position of a Program Manager to be based in our Windsor (UK) or our ... Proactively communicating the status of projects to all involved parties including customers ...

New

NYULMC

Program Manager

New York, NY · On-site

The Program Manager will be provide support and project management for all initiatives within the ... and external customers; works effectively both independently and within a team environment.

1014 AD Federal

Program Manager

Elizabeth, NJ · On-site

$87 - $120/hr

The Associate Program Manager is responsible for managing program activities across new product ... Support customer communications, including status updates and issue resolution. * Facilitate ...

Uber Technologies, Inc.

Program Manager

New York, NY · On-site

As a Program Manager, you'll be responsible for the strategy and execution of initiatives that ... Define and implement agent-customer communication standards. * Help define quality for user-facing ...

Uber Technologies, Inc.

Program Manager

New York, NY · On-site +1

As a Program Manager, you'll be responsible for the strategy and execution of initiatives that ... Define and implement agent-customer communication standards. * Help define quality for user-facing ...

CYNET SYSTEMS

Program Manager

Jersey City, NJ · On-site

$102 - $107/hr

Own the program-level risk & dependency management process end-to-end -- maintaining a live risk ... and customer needs. * Establish and uphold standards for roadmap hygiene -- ensuring items are ...

VML

Program Manager

New York, NY · On-site

Who We Are VML is a leading creative company that combines brand experience, customer experience ... Our Program Managers are adept at understanding both the big picture and the granular details ...

Handshake

Program Manager

New York, NY · On-site

$108K - $135K/yr

... hiring a Program Manager to support our Employer Customer Success team in driving adoption ... In this role, you will collaborate closely with Account Managers and Customer Success Managers to ...

Weiss-Aug Group

Program Manager

Fairfield, NJ · On-site

$100K - $130K/yr

... our customers a true, single-source supplier option, to meet their most challenging product ... We're currently seeking a passionate and skilled Program Manager to join our team and contribute to ...

Wipro Limited

Program Manager

Avenel, NJ · On-site

$80K - $158K/yr

Program Manager City: New Jersey State/Province: New Jersey Posting Start Date: 8/24/26 Wipro ... Understand customer goals and key performance metrics and ensure exceeding those goals throughout ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Plainfield, NJ

Customer Program Manager information

See Plainfield, NJ salary details

$9

$55

$87

How much do customer program manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer program manager in Plainfield, NJ is $55.48, according to ZipRecruiter salary data. Most workers in this role earn between $36.97 and $71.25 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Plainfield, NJ are hiring for Customer Program Manager jobs?

Cities near Plainfield, NJ with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Plainfield, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $115,388 per year, or $55.5 per hour.

Program Manager

Spectrum Reach

Manhattan, NY • On-site

$81K - $120K/yr

Full-time

Posted 8 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Spectrum Reach® provides custom advertising solutions for local, regional and national clients. Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com.

SUMMARY

Responsible for overseeing business programs consisting of multiple, inter-related projects. Ensures successful coordination and integration of projects with respect to project scope, timing, and budgets.  Reviews and advises on individual projects including audits, QA, and partners with project teams.


DUTIES & RESPONSIBILITIES

  • Responsible for managing all aspects of the design, development and implementation of Business Unit or Company programs. Develops business case in support of program strategy and ensures integration of associated projects, project scopes, timing, and budgets.
  • Partners with project managers and project leaders to assist them with implementing project management processes and making improvement/changes. Coordinates with multiple project managers to assemble overall program plan.
  • Oversees consistent application of established project management processes and methodologies across all projects within the program. Ensures projects are collectively on time and within budget while meeting quality standards and customer expectations.
  • Accountable for plans and teamwork assignments, coordinating work efforts, reviewing integrated project plans, escalating and communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues.  Responsible for tracking key project milestones, identifying and managing risks, and recommending adjustments to Project Managers.
  • Communicates with leadership and other stakeholders on program strategy, direction and changes.  Partners with business leadership to identify and prioritize opportunities to achieve program objectives.  Provides reporting and updates to leaders and program stakeholders at regular intervals. 
  • Performs other duties as requested.

QUALIFICATIONS

  • Ability and experience in prioritizing and organizing effectively and managing multiple projects and assignments
  • Ability to develop strong working relationships with peers and project members
  • Effective critical thinking skills
  • Proven ability to perform effectively in a fast-paced environment
  • Knowledge and ability to use computer and software applications including Microsoft Project
  • Ability to analyze and interpret data
  • Bachelor’s degree in business administration or equivalent work experience
  • At least 2 years of Project Management or Program Manager experience
  • Experience in Advertising/Media a plus

#LI-MS5
KGN310 2026-81451 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $81,800.00 and $120,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

QUALIFICATIONS

  • Ability and experience in prioritizing and organizing effectively and managing multiple projects and assignments
  • Ability to develop strong working relationships with peers and project members
  • Effective critical thinking skills
  • Proven ability to perform effectively in a fast-paced environment
  • Knowledge and ability to use computer and software applications including Microsoft Project
  • Ability to analyze and interpret data
  • Bachelor’s degree in business administration or equivalent work experience
  • At least 2 years of Project Management or Program Manager experience
  • Experience in Advertising/Media a plus
Employment Type: Full Time

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