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Customer Program Manager Jobs in Pelham, NH (NOW HIRING)

We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us ® " and ... The Operations Program Manager is responsible for coordinating all Operations activities on a ...

We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us" and "We ... The Operations Program Manager is responsible for coordinating all Operations activities on a ...

Security Program Manager

Burlington, MA · On-site

$140K - $170K/yr

The SPM ensures a high level of customer satisfaction and drives services and license utilization ... management programs for application vulnerability testing. • Advise customers on how to best ...

Serves as primary customer point of contact for execution of assigned customer contract(s) and ... Direct and manage program development from beginning to end, overseeing quality control throughout ...

The Program Manager is a strategic project-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer ...

We put our customers first -exemplified by our mission: "We Protect Those Who Protect Us ® ... BAE Systems is seeking a self-motivated and experienced program manager to manage $200M in acoustic ...

Exploiting every electron, we push the limits of what is possible, giving our customers the edge ... Knowledge of Program/Project Management methodologies, toolsets, process, and governance

The Program Manager role leads technical medical device programs. This role reports to the Vice ... Customer Focus: Provide professional, reliable, and prompt service to internal and external ...

Showing results 21-40

Customer Program Manager information

See Pelham, NH salary details

$9

$56

$88

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Pelham, NH is $56.23, according to ZipRecruiter salary data. Most workers in this role earn between $37.50 and $72.21 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Pelham, NH are hiring for Customer Program Manager jobs?

Cities near Pelham, NH with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Pelham, NH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $116,956 per year, or $56.2 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

MACOM (NASDAQ: MTSI) is a global leader in the design and manufacture of advanced semiconductor products across a diverse range of end markets, including Data Centers, Telecommunications, Industrial and Aerospace and Defense. We develop innovative, cutting-edge technologies and products across the spectrum of radio frequency (RF), microwave, millimeter wave, photonics and high-speed analog technologies. Our solutions support critical network infrastructure applications like artificial intelligence, high performance computing, satellite communications, radar, unmanned aerial vehicles, medical equipment, test and measurement and advanced wireless networks.
MACOM has more than 75 years of expertise in semiconductor process development, wafer fabrication, circuit design, advanced packaging, systems architecture and applications engineering. We are committed to our customers' success. We partner with customers to help solve their most challenging problems by providing semiconductor solutions that are at the forefront of the highest power, highest frequency and/or highest data rates.
Leading technologies, innovative products and driven employees. Come be a part of MACOM and help advance the next generation of connectivity infrastructure!
Role: Program / Project Management - MMIC Business Unit
Position Overview:
Program management supporting key product development programs in the MMIC Business Unit. The ideal candidate will come to the position with demonstrated experience managing complex development programs from inception to release of the product.
Key Responsibilities:
Work closely with Business Unit product management and engineering to establish development plans and milestones to meet program/customer requirements.
Oversee the program
• Develop, maintain, and manage the integrated master project schedule across all functions including engineering, manufacturing, test, and supply chain
• Evaluate and manage program risks and work with the team to mitigate
• Lead team meetings, track actions, and follow up with team members
• Lead programs through all phases of development including concept, design, prototype builds, qualification, production release, and sustainment.
• Ensure compliance with customer contractual requirements, statements of work, technical specifications, and program deliverables
• Financial Aspects - Revenue tracking, forecasting, margin tracking, Budgets, etc.
• Manage scope changes, requirements changes, and program priorities while maintaining alignment with contractual commitments.
Make use of your interpersonal skills by building strong relationships with the team both internal to the business unit and outside (operations, sales, quality)
Work closely with key customers to convey progress on deliverable milestones by participating in weekly/monthly status meetings
Communicating with internal and external manufacturing and vendors to ensure delivery on time.
Work with Supply Chain and vendors to manage long-lead materials, subcontractors, capacity planning, and program delivery commitments.
Partner with your business unit leaders and legal/contracts team to coordinate customer program deliverables (Supplier Data Requirements, Master Schedules, Contracts)
Assist Product Management with proposals and quotations, coordinating with sales and executive management
Present program status, risks, recovery plans, and financial metrics to business unit management
Preferred Qualifications:
• Bachelor's degree in business or related engineering discipline
• 5+ years relevant experience in project/program management, preferably in a RF Microwave or Semiconductor Industry
• Experience managing development programs for Tier 1 Aerospace and Defense companies
• Familiarity with industry standards including JEDEC, AS9100 and MIL STDs
• Experience leading programs among cross functional teams
• Ability to manage several programs at the same time
• Excellent verbal and written communication skills with ability to communicate up and down the organization as well as customers
• Experience using MS Office tools
• PMP certification preferred but not required
• Due to ITAR regulations, only candidates who are US Persons (US citizens, US nationals, lawful permanent residents) will be considered for this position
EEO:
MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, military service, marital status, or any other category protected under applicable law.
Reasonable Accommodation:
MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process, please call +1-978-656-2500 or email HR_Ops@MACOM.com. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs.
RSU Eligible
This position is eligible to receive restricted stock unit (RSU) awards and cash bonuses, solely at MACOM's discretion, subject to individual and company performance.
Salary Range
The Salary Range for this position is $101,000 - $150,000. Actual salary offered to candidate will depend on several factors, including but not limited to, work location, relevant candidates' experience, education, and specific knowledge, skills, and abilities.
Benefits: This position offers a comprehensive benefits package including but not limited to:
• Health, dental, and vision insurance.
• Employer-sponsored 401(k) plan.
• Paid time off.
• Professional development opportunities.