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Customer Program Manager Jobs in Manchester, NH (NOW HIRING)

BAE Systems

Program Mgr II

Merrimack, NH · On-site

... customers to ensure that the portfolio's financial, schedule and technical objectives are met and ... At least 4 years of Program Management experience * Active DoW Top Secret clearance and ability to ...

BAE Systems

Program Mgr I

Hudson, NH · On-site

We put our customers first - exemplified by our mission: "We Protect Those Who Protect Us ® ... We have an exciting opportunity for a Program Manager to be part of a franchise production program ...

Analogic

Sr. Program Manager

Salem, NH · On-site

$115K - $116K/yr

We are seeking a Senior Program Manager to join our RF Power Engineering team at our office in ... This involves leading and coordinating multi-functional team members, suppliers, customers, and ...

Analogic Corporation

Sr. Program Manager

Salem, NH · On-site

$115K - $116K/yr

We are seeking a Senior Program Manager to join our RF Power Engineering team at our office in ... This involves leading and coordinating multi-functional team members, suppliers, customers, and ...

BAE Systems

Program Mgr II

Manchester, NH · On-site

We put our customers first - exemplified by our mission: "We Protect Those Who Protect Us ® ... Dynamic program management experience transitioning through phases of the lifecycle, with expertise ...

Analogic

Sr. Program Manager

Salem, NH · On-site

$115K - $116K/yr

We are seeking a Senior Program Manager to join our RF Power Engineering team at our office in ... This involves leading and coordinating multi-functional team members, suppliers, customers, and ...

BAE Systems

Program Mgr I

Merrimack, NH · On-site

We are looking for a Program Manager for the A3 product line within FAST Labs. A3's charter is to ... customers to ensure that the portfolio's financial, schedule and technical objectives are met and ...

BAE Systems

Program Mgr II

Nashua, NH · On-site

The F-15 EPAWSS program manager will have the opportunity to lead key projects across all phases of ... We put our customers first - exemplified by our mission: "We Protect Those Who Protect Us ® ...

Triton Systems

Ocean Program Manager

Chelmsford, MA · On-site

$134K/yr

Take ownership of project success across a portfolio of programs and maintain customer ... Create and manage program plans and schedules in order to secure resources and use them efficiently

Triton Systems, Inc.

Ocean Program Manager

Chelmsford, MA · On-site

$134K/yr

Take ownership of project success across a portfolio of programs and maintain customer ... Create and manage program plans and schedules in order to secure resources and use them efficiently

BAE Systems

Ops Program Mgr III

Merrimack, NH · On-site

We put our customers first exemplified by our mission of "We Protect Those Who Protect Us". However ... General Responsibilities The Operations Program Manager is responsible for coordinating all ...

BAE Systems

Program Mgr II

Nashua, NH · On-site

$117K - $117K/yr

We put our customers first - exemplified by our mission: "We Protect Those Who Protect US ® ... Our F-35 Production Team is seeking an experienced program manager to support the business. This ...

Reframe Systems Inc

Technical Program Manager

Andover, MA · On-site

$120 - $180/hr

... customer need. Our cross-disciplinary team brings together architecture, robotics, design ... THE ROLE This is a cross-functional program management role. You are Reframe's risk management and ...

BAE Systems

Subcontract Program Mgr II

Nashua, NH · On-site

The Subcontract Program Manager (SPM) is a leadership role within the Supply Chain function ... Deliver quality customer service to both internal and external customers and foster and maintain ...

Slope

Technical Program Manager

Andover, MA · On-site

$120 - $160/hr

... customer need. Our cross-disciplinary team brings together architecture, robotics, design ... THE ROLE This is a cross-functional program management role. You are Reframe's risk management and ...

BAE Systems

Program Mgr I

Nashua, NH · On-site

$117K - $117K/yr

We put our customers first - exemplified by our mission: "We Protect Those Who Protect US ® ... Our F-35 Production Team is seeking a program manager to support the business. This position will ...

Reframe Systems

Technical Program Manager

Andover, MA · On-site

$150K - $180K/yr

... customer need. Our cross-disciplinary team brings together architecture, robotics, design ... THE ROLE This is a cross-functional program management role. You are Reframe's risk management and ...

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Showing results 41-60

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Manchester, NH

Customer Program Manager information

See Manchester, NH salary details

$8

$52

$82

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Manchester, NH is $52.75, according to ZipRecruiter salary data. Most workers in this role earn between $35.19 and $67.74 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Manchester, NH are hiring for Customer Program Manager jobs?

Cities near Manchester, NH with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Manchester, NH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $109,711 per year, or $52.7 per hour.

Program Mgr II

BAE Systems

Merrimack, NH • On-site

Other

Re-posted 22 days ago

Key responsibilities

  • Manage, coordinate, plan, organize, control, integrate, and execute one or more programs simultaneously to meet financial, schedule, and technical performance objectives.

  • Develop program/project plans specifying goals, staffing needs, schedule milestones, risks, and contingency plans.

  • Assist with managing customer and supplier relationships to maintain high levels of customer engagement and satisfaction.

BAE Systems rating

8.4

Company rating: 8.4 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense

Job description


FAST Labs innovates science, technology, and engineering breakthroughs for some of the toughest technology challenges in the defense, aerospace, power and propulsion, and security industries. This research and development (R&D) business, within BAE Systems' Electronic Systems sector, collaborates with business areas across the company's global enterprise to develop and implement advanced technology capabilities in the areas of advanced electronics, autonomy, cyber, electronic warfare, and sensors and processing.
We are looking for a Program Manager for the A3 product line within FAST Labs. A3's charter is to "convert data into action." Our organization champions a culture of exploration and foundational research, focusing on signal processing and exploitation, AI-enabled technologies, non-kinetic effects development, and information "sensemaking."
This Program Manager will manage, coordinate, plan, organize, control, integrate, and execute one or more programs simultaneously. They will ensure achievement of financial, schedule, and technical performance objectives. They will support new business capture as part of proposal development teams. They will be expected to model and demonstrate strong leadership in ethics, safety and security.
The selected candidate will support programs with employees based out of Merrimack, NH and Arlington, VA. This position requires a comprehensive interface with the Contracts, Subcontracts, Finance, Procurement, IT, and Security functions within the company as well as with internal and external customers to ensure that the portfolio's financial, schedule and technical objectives are met and that the highest level of customer satisfaction is achieved. You will have a significant opportunity to work with leaders in these areas and in the technical business areas defining future technology transition.
Key aspects of this role:
  • Accountable for all aspects of program initiation, planning and execution (cost, schedule, technical performance, quality, customer engagement, etc.) and ensuring program commitments are met.
  • Responsible and accountable to the Business for program execution, profitability, timeliness, and overall success. Make decisions that are cost effective to the company and ensure assigned projects meet financial commitments and salients.
  • Develop program/project plans specifying goals, staffing needs, schedule milestones, risks and contingency plans.
  • Assist with managing customer (internal and external) and supplier relationships to maintain a high level of customer engagement and satisfaction.
  • Foster a culture of innovative problem solving, performance excellence, and continuous improvement
  • Knowledge of life cycle management
  • Knowledge of defense contract types
  • Knowledge of Earned Value Management
  • Strong communication skills
  • May become a people manager

Because of the need for consistent, in-person collaboration and/or the requirement to perform all work onsite due to the nature of this particular role, it will be performed full-time on site. This means work will be conducted on location at a BAE Systems facility 100% of the time.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Required Skills and Education
  • Bachelor's degree with at least 10 years of experience or Master's degree with 8 years of experience.
  • At least 4 years of Program Management experience
  • Active DoW Top Secret clearance and ability to obtain DoW SCI and SAP Security clearances
  • Excellent organizational skills with the ability to prioritize and coordinate multiple tasks simultaneously in a fast-paced, rapidly changing environment that requires a high degree of initiative and adaptability
  • Strong Interpersonal and Leadership Skills - demonstrated experience being successful leading cross-functional teams
  • Skilled communicator who influences and shapes the behavior and performance of teams executing complex requirements
  • Strong presentation skills

Preferred Skills and Education
  • RF, EW, and cyber knowledge and experience are a major plus
  • Bachelor's degree in a technical field
  • PMP certification

What BAE Systems employees say

Pay

Benefits

Hours and flexibility

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About BAE Systems

Sourced by ZipRecruiter

At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.

Industry

National security and international affairs and it services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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